Chateau des Comtes de Challes

3.0 star property
Hotel in Challes-les-Eaux with a seasonal outdoor pool and a 24-hour front desk

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Photo gallery for Chateau des Comtes de Challes

Lunch and dinner served, French cuisine
Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pool
  • Air conditioning

Explore the area

Map
247 Montée du Château, Challes-les-Eaux, Savoie, 73190
  • Elephants Fountain
    ‪8 min drive‬
  • Carre Curial
    ‪9 min drive‬
  • Château des Ducs de Savoie
    ‪10 min drive‬
  • Chambery (CMF-Chambery - Savoie)
    ‪16 min drive‬

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Room options

Traditional Room

  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Suite

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Challes-les-Eaux

Within a short walk of New Castel Casino, Chateau des Comtes de Challes is within a mile (2 km) of Massif des Bauges Regional Nature Park. This 53-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Centre de Congres Le Manege - 8 min drive - 4.3 miles
  • Elephants Fountain - 8 min drive - 4.3 miles
  • Carre Curial - 9 min drive - 4.5 miles
  • Château des Ducs de Savoie - 10 min drive - 4.7 miles
  • Château de Chambery - 10 min drive - 4.7 miles

Getting around

  • Montmélian Station - 13 min drive
  • Chambery (CMF-Chambery - Savoie) - 19 min drive

Restaurants

  • ‪Labelle Bière - ‬4 min drive
  • ‪La Panière - ‬4 min drive
  • ‪La Grande Muraille - ‬4 min drive
  • ‪Au Bistro de Julie - ‬11 min walk
  • ‪Bar Brasserie de l'Albanne - ‬5 min drive

About this property

Chateau des Comtes de Challes

Hotel in Challes-les-Eaux with a seasonal outdoor pool and a 24-hour front desk
Chateau des Comtes de Challes features free WiFi in public areas, conference space, and a business center. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, a terrace, and wedding services.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include phones, desks, and wardrobes or closets.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant des Comtes

Things to do

  • Seasonal outdoor pool
  • Snow sports gear

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 14 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 26.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 26.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chateau Comtes Challes
Chateau Comtes Challes Challes-les-Eaux
Chateau Comtes Challes Hotel
Chateau Comtes Challes Hotel Challes-les-Eaux
Chateau Des Comtes De Challes Hotel Challes-Les-Eaux
Chateau des Comtes de Challes Hotel
Chateau des Comtes de Challes Challes-les-Eaux
Chateau des Comtes de Challes Hotel Challes-les-Eaux

Frequently asked questions

Is a free cancellation option available at Chateau des Comtes de Challes?

Chateau des Comtes de Challes offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Chateau des Comtes de Challes?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Chateau des Comtes de Challes on Jun 1, 2025 start from $103.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Chateau des Comtes de Challes?

This hotel is located in Challes-les-Eaux within a short 9-minute walk of New Castel Casino. You'll also find Massif des Bauges Regional Nature Park and Chartreuse Regional Nature Park within a short drive.

Will I be able to park at Chateau des Comtes de Challes?

Yes, there is accessible parking and electric car charging available.

Does Chateau des Comtes de Challes feature a casino at the property?

No, Chateau des Comtes de Challes doesn't have a casino.

Is there an indoor pool at Chateau des Comtes de Challes?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about Chateau des Comtes de Challes?

Couples will appreciate amenities like a bar, a restaurant, and a seasonal outdoor pool at this hotel.

Does Chateau des Comtes de Challes have a hot tub?

No, there isn't a spa tub at this hotel.

Does Chateau des Comtes de Challes have a restaurant with a breakfast menu?

Yes, Chateau des Comtes de Challes serves buffet breakfast for a surcharge each morning at Restaurant des Comtes.

Does Chateau des Comtes de Challes allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Chateau des Comtes de Challes for a fee of EUR 14 per pet, per night.

Does Chateau des Comtes de Challes have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Chateau des Comtes de Challes?

The closest major airport to Chateau des Comtes de Challes is Chambery (CMF-Chambery - Savoie), which is 10.6 mi away (19 minutes by car).

Are there rooms with balconies at Chateau des Comtes de Challes?

No, there aren't any guestrooms with balconies at Chateau des Comtes de Challes.

Does Chateau des Comtes de Challes offer wedding services?

Take advantage of the wedding venue at Chateau des Comtes de Challes if you plan to say "I do" during your trip.

Chateau des Comtes de Challes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 169 out of 310 reviews
Rating 8 - Good. 116 out of 310 reviews
Rating 6 - Okay. 17 out of 310 reviews
Rating 4 - Poor. 7 out of 310 reviews
Rating 2 - Terrible. 1 out of 310 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Michelle

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
My overall experience staying here was not great, when I arrived I was given a room in the outbuilding which was having renovations done to it, there was plastic along the hallway protecting the carpet from the building work, the radiators were off the wall with building debris on the floor, the hallway was very cold, when I entered the room it was quite tired, there was toilet paper down a dirty toilet with urine stains around the top of the toilet rim! There was mud in the wardrobe that I easily wiped away. I asked at reception if I could change rooms as I explained that I was recovering from pneumonia and the strong smell of paint would have not been good for me, she offered me another room right at the side of this one in the same building which again I explained I was recovering from pneumonia, I asked if it was possible to have a room in the actual chateau, which she then gave me. Such a shame to experience this as I had my lunch at the chateau and had an amazing experience. I will go back to eat in the restaurant it was beautiful.
Stayed 1 night in Nov 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, beautiful buildings! Good restaurant, great food and wine, and very friendly and helpful staff. Unfortunately, our room was very small and the bed was not comfortable… so not full marks!
Stayed 1 night in Jun 2024

6/10 Okay

Francesca

Stayed 1 night in Jul 2023

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Transit Stop

Good hotel. Helpful staff. Small room, but excellent A/C. Good parking onsite, The restaurant was average and over priced.
Stayed 1 night in Jun 2023

10/10 Excellent

colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
fabulous dining
Stayed 1 night in May 2023

4/10 Poor

Paul M

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Beautiful building and park. I wish the inside was on par.
Stayed 1 night in Apr 2023

8/10 Good

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stopped for 1night on our way to the Alps. Staff were helpful and friendly. Food was good, I think we were lucky to squeeze in as we hadn’t booked ahead. The musicians at dinner were great.
Stayed 1 night in Mar 2023

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful chateaux. Will definitely return
Stayed 1 night in Feb 2023

8/10 Good

Ulf

Stayed 2 nights in Sep 2022

10/10 Excellent

TP

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place!
Stayed 1 night in Aug 2022

8/10 Good

Penny

Stayed 1 night in Apr 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stop

Nice Château hotel One night stay on way to skiing Used about 5 times
Stayed 1 night in Jan 2022

10/10 Excellent

SEIICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful chateau, a perfect stay.

We just LOVED our stay at the chateau. The room was very clean and well appointed, the food was superb and the staff ever so kind and professional. We also were impressed with the wine tasting tour offered on the day of arrival. Very informative and the wine of very good quality.
Stayed 2 nights in Dec 2021

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Beautiful hotel and setting

Beautiful location and setting Good: excellent fine dining, retains many of the features of a castle from this era. Free wine tasting and visit of the cellars as guests Downs: v poor service in the bar was non existant, haD to ask at reception each time. Breakfast strictly self service in contrast to the fine dining experience. floor boards in corridor super noisy and disturbing.
Stayed 2 nights in Oct 2020

10/10 Excellent

Pieter C. R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Very nice venue. Very friendly staff at reception. Nice Room
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic building full of character. Perfect position for a stop off on our way to the ski resort.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
Great place to take a little breather from iur hectic lives.
Stayed 1 night in Sep 2019

6/10 Okay

Michael

Very nice but not truly dog friendly.

We had our dog with us. The garden is small and the only way to eat without leaving the dog in the bedroom was to have room service. The food was excellent.
Stayed 1 night in Jun 2019

4/10 Poor

Lindsay

Liked: Cleanliness
Disliked: Room comfort

Disappointed

Disappointing for what could be a really lovely place. The price we paid was reflected in the very small 2nd floor room - the bedside tables completed the width of the room leaving you unable to open the wardrobe door. The bright orange fluffy cushions added nothing to the ambiance of the room, though the window did open onto a lovely countryside view. The air con in our room failed to work, despite the chambermaid trying to sort it - a electric fan was finally provided but proved ineffective in the June heatwave! We had booked for dinner in the restaurant, but were shown an outside table - our request for an inside one was not met as we were told it was full. It was simply too hot to sit out to eat - it was almost 10 minutes before we were given a menu by which time we had decided to go into the town to eat. The menu prices were very expensive but I can’t say if the food was worth it!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and excellent dining. Very nice quiet location.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bath doesn’t drain and the window doesn’t open.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, great room and marvellous food. Beautiful chateau in tranquil location
Stayed 1 night in Apr 2019

10/10 Excellent

James, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old chateau with comfortable rooms, good restaurant and a great wine list.
Stayed 1 night in Nov 2018

10/10 Excellent

John, Yorkshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome, and helpful staff. Excellent food. Great location for our journey
Stayed 1 night in Aug 2018