Chateau des Comtes de Challes

3.0 star property

Choose dates to view prices

Photo gallery for Chateau des Comtes de Challes

Lunch and dinner served
Exterior
Exterior
Reception
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
247 Montée du Château, Challes-les-Eaux, Savoie, 73190
  • Place, New Castel Casino
    ‪14 min walk‬
  • Place, Massif des Bauges Regional Nature Park
    ‪17 min walk‬
  • Place, Chamnord Shopping Center
    ‪15 min drive‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪26 min drive‬

Room options

Suite

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Traditional Room

8.8 out of 10
Excellent
(20 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Challes-les-Eaux

Within a short walk of New Castel Casino, Chateau des Comtes de Challes is within a mile (2 km) of Massif des Bauges Regional Nature Park. This 53-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • New Castel Casino - 14 min walk - 0.8 miles
  • Massif des Bauges Regional Nature Park - 17 min walk - 0.9 miles
  • Elephants Fountain - 11 min drive - 4.9 miles
  • Château des Ducs de Savoie - 13 min drive - 5.3 miles
  • Chamnord Shopping Center - 15 min drive - 6.7 miles

Getting around

  • Le Cheylas-La Buissiere Station - 17 min drive
  • Chambery (CMF-Chambery - Savoie) - 21 min drive

Restaurants

  • ‪L'or du Temps - ‬6 min drive
  • ‪Burger King - ‬6 min drive
  • ‪La Grande Muraille - ‬4 min drive
  • ‪La Panière - ‬4 min drive
  • ‪McDonald's - ‬6 min drive

About this property

Chateau des Comtes de Challes

Chateau des Comtes de Challes features free WiFi in public areas, conference space, and a business center. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, a terrace, and a banquet hall.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include phones, desks, and wardrobes or closets.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant des Comtes

Things to do

  • Seasonal outdoor pool
  • Snow sports gear

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 14 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 26.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 26.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chateau Comtes Challes
Chateau Comtes Challes Challes-les-Eaux
Chateau Comtes Challes Hotel
Chateau Comtes Challes Hotel Challes-les-Eaux
Chateau Des Comtes De Challes Hotel Challes-Les-Eaux
Chateau des Comtes de Challes Hotel
Chateau des Comtes de Challes Challes-les-Eaux
Chateau des Comtes de Challes Hotel Challes-les-Eaux

Frequently asked questions

Is a free cancellation option available at Chateau des Comtes de Challes?

Chateau des Comtes de Challes offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Chateau des Comtes de Challes?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Chateau des Comtes de Challes on Jun 14, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Chateau des Comtes de Challes?

This hotel is located in Challes-les-Eaux within a short 10-minute walk of New Castel Casino. You'll also find Massif des Bauges Regional Nature Park and Chartreuse Regional Nature Park within a short drive.

Is parking available on site at Chateau des Comtes de Challes?

Yes, there is an electric car charging station and wheelchair-accessible parking available.

Does Chateau des Comtes de Challes feature a casino at the property?

No, Chateau des Comtes de Challes doesn't have a casino.

Is there an indoor pool at Chateau des Comtes de Challes?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Chateau des Comtes de Challes good for couples?

Couples will appreciate amenities like a restaurant, a bar/lounge, and wedding services at this hotel.

Does Chateau des Comtes de Challes have a hot tub?

No, there isn't a spa tub at this hotel.

Does Chateau des Comtes de Challes have a restaurant with a breakfast menu?

Yes, Chateau des Comtes de Challes serves buffet breakfast for a surcharge each morning at Restaurant des Comtes.

Does Chateau des Comtes de Challes allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Chateau des Comtes de Challes for a fee of EUR 14 per pet, per night.

Does Chateau des Comtes de Challes have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Chateau des Comtes de Challes?

The closest major airport to Chateau des Comtes de Challes is Chambery (CMF-Chambery - Savoie), which is 10.5 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Chateau des Comtes de Challes?

No, there aren't any guestrooms with balconies at Chateau des Comtes de Challes.

Does Chateau des Comtes de Challes offer wedding services?

Take advantage of the wedding venue at Chateau des Comtes de Challes if you plan to say "I do" during your trip.

Chateau des Comtes de Challes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 366 reviews
Rating 8 - Good. 138 out of 366 reviews
Rating 6 - Okay. 20 out of 366 reviews
Rating 4 - Poor. 7 out of 366 reviews
Rating 2 - Terrible. 1 out of 366 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Susanne

Faboulos view, Perfect Food, wonderful castle
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at a beautiful hotel

Friendly and helpful staff. Excellent food, very clean room and a tranquil surrounding.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing venue, nice pool, lovely surroundings
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing stay

Absolutely beautiful chateau with stunning views. Food and drink were amazing and the staff were so friendly and attentive. I would thoroughly recommend this location!!
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Gráinne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful, beautuful building and gardens. Felt like a holiday even though i stayed for just 2 nights. Good restaurants & shopping nearby. The hotel restaurant was excellent.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop over from and to the UK. Nice dinner and professional and polite staff. Beautiful location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

TP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
lovely old chateau set in its own garden with panoramic mountain views. Charming and comfortable rooms. Genuinely fine dining and wines.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities
fabulous dining
Stayed 1 night in May 2023
Verified

4/10 Poor

Paul M

Disliked: Staff & service, amenities, property conditions & facilities
Beautiful building and park. I wish the inside was on par.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Transit Stop

Good hotel. Helpful staff. Small room, but excellent A/C. Good parking onsite, The restaurant was average and over priced.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, beautiful buildings! Good restaurant, great food and wine, and very friendly and helpful staff. Unfortunately, our room was very small and the bed was not comfortable… so not full marks!
Stayed 1 night in Jun 2024
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped for 1night on our way to the Alps. Staff were helpful and friendly. Food was good, I think we were lucky to squeeze in as we hadn’t booked ahead. The musicians at dinner were great.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful chateaux. Will definitely return
Stayed 1 night in Feb 2023
Verified

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in pretty setting. Comfortable room. Unfortunately when we arrived we were told there was no availability for a table for dinner that evening and they had tried to call me (unsuccessfully probably as I have a US phone number) but “Rob” booked us into a great casual bistro a few minutes walk away. We were offered a complimentary wine tasting/tour of the wine cellars at 6pm. We arrived for the tour but there was a private party who were booked - the hotel apologized and offered the next tour at 7pm but we declined as we were booked for dinner at 7pm. A lovely gesture was 2 glasses of wine each on the terrace from the hotel. Very nice!
Stayed 1 night in May 2025
Verified

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
My overall experience staying here was not great, when I arrived I was given a room in the outbuilding which was having renovations done to it, there was plastic along the hallway protecting the carpet from the building work, the radiators were off the wall with building debris on the floor, the hallway was very cold, when I entered the room it was quite tired, there was toilet paper down a dirty toilet with urine stains around the top of the toilet rim! There was mud in the wardrobe that I easily wiped away. I asked at reception if I could change rooms as I explained that I was recovering from pneumonia and the strong smell of paint would have not been good for me, she offered me another room right at the side of this one in the same building which again I explained I was recovering from pneumonia, I asked if it was possible to have a room in the actual chateau, which she then gave me. Such a shame to experience this as I had my lunch at the chateau and had an amazing experience. I will go back to eat in the restaurant it was beautiful.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel avec un accueil chaleureux. Chambre très propre mais pas de taille égale pour un même nombre de personnes et pour un prix identique. Par contre la literie n’est pas à la hauteur de l’établissement. Le lit supplémentaire est inconfortable au possible: dur comme du bois. Quand au matelas du lit double, on sent les ressorts: obligé de mettre la couette pour avoir un minimum de confort. Places de parking ( dont électrique) à l’intérieur de l’enceinte et en extérieur sur le bord de la route Petit parc avec vue très agréable pour se détendre après la route.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hubert

Liked: Cleanliness, staff & service
Télé en panne Pas de lampe de chevet
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

José

Liked: Cleanliness, amenities
Personnel compétent et très aimable. Chambre très confortable. Excellent diner
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jean-Baptiste

Liked: Cleanliness, amenities, property conditions & facilities
Personnels trés acceuillants .Chambre et salle de bains trés propres.Petit déjeuner bien servie et beaucoup de choix.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hugo

Liked: Cleanliness, staff & service, amenities
Vriendelijk personeel, we hadden een kamer in het bijgebouw op het 2° verdiep, lift was echter buiten gebruik. Kamers waren in de stijl van het kasteel, airco en extra verwarming, geen bureau, enkel 2 kleine ronde tafeltjes en een oud harde zetel, grote badkamer met ligbad. de gratische wijndegustatie is een aanraden, uitgebreid ontbijt, parking binnen de kasteel muren
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das äusserst freundliche Personal beim Essen vermochte voll und ganz zu überzeugen./ Das Essen war angenehm portioniert und von ausgezeichneter Qualität./Die Zimmer waren klein aber zweckmässig und mit bequemen Betten ausgerüstet./ Der Besuch im Weinkeller mit Degustation und Information war vergnüglich./ Am Empfang wurden wir höflich und umfassenden Informiert und betreut./ An der Bar fühlten wir uns nicht gut bedient..wer ist zuständig?/ Trotz winterlichem Wetter war ein Spaziergang im schönen Park angenehm entspannend./
Ein Blick zum Schloss
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Barbara

La chambre était agréable La literie était bien , 2 lits individuels rapprochés
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Agnès

Liked: Cleanliness, property conditions & facilities
Chambre impeccable par contre la prochaine fois je demanderai un grand lit avec un seul matelas car deux petits matelas rassembler pour moi c’était pas top. Le personnel super agréable serviable très professionnel Équipement rien à redire. Je reviendrai avec plaisir
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, amenities, property conditions & facilities
Chambre et service impeccable On recommande la dégustation de vins dans la cave du château. Parking facile et sécuritaire. Nous n’avons pas utilisé le restaurant mais la carte et le cadre exceptionnels
Stayed 3 nights in Dec 2025