247 Montée du Château, Challes-les-Eaux, Savoie, 73190
Elephants Fountain
Place, Elephants Fountain
8 min drive
Carre Curial
Place, Carre Curial
9 min drive
Château des Ducs de Savoie
Place, Château des Ducs de Savoie
10 min drive
Chambery (CMF-Chambery - Savoie)
Airport, Chambery (CMF-Chambery - Savoie)
16 min drive
Room options
View all photos for Suite
Suite
151 sq ft
Sleeps 3
1 Double Bed
View all photos for Traditional Room
Traditional Room
9.09.0 out of 10
Wonderful
16 reviews
(16 reviews)
151 sq ft
Sleeps 3
1 Queen Bed OR 2 Twin Beds
About the neighborhood
Challes-les-Eaux
Within a short walk of New Castel Casino, Chateau des Comtes de Challes is within a mile (2 km) of Massif des Bauges Regional Nature Park. This 53-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
What's nearby
Elephants Fountain - 8 min drive - 4.3 miles
Carre Curial - 9 min drive - 4.5 miles
Château des Ducs de Savoie - 10 min drive - 4.7 miles
Château de Chambery - 10 min drive - 4.7 miles
Chamnord Shopping Center - 10 min drive - 6.1 miles
Getting around
Montmélian Station - 13 min drive
Chambery (CMF-Chambery - Savoie) - 19 min drive
Restaurants
La Grande Muraille - 4 min drive
La Croissanterie - 6 min drive
La Panière - 4 min drive
Total Access - 4 min drive
Burger King - 6 min drive
About this property
Chateau des Comtes de Challes
Hotel in Challes-les-Eaux with a seasonal outdoor pool and a 24-hour front desk
Chateau des Comtes de Challes features free WiFi in public areas, conference space, and a business center. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, a terrace, and a banquet hall.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include phones, desks, and wardrobes or closets.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
A bar/lounge
A restaurant
Restaurants on site
Restaurant des Comtes
Things to do
Seasonal outdoor pool
Snow sports gear
Family friendly
In-room crib
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Conveniences
24-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Wedding services
Business services
5 meeting rooms
Business center
Conference space
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
2 floors
3 buildings
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Limited room service
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
This property welcomes pets for EUR 14 per pet, per night
Dogs and cats only
2 total pets
Service animals exempt from fees
Children and extra beds
Rollaway/extra beds are available for EUR 26.0 per night
Free cribs/infant beds are available
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately EUR 15 per person
Pet fee: EUR 14 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 26.0 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Check-in: 3:00 PM
Check-out: 10 AM
Minimum check-in age: 18
The front desk is open 24 hours a day.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
The seasonal pool is open from May to September.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Chateau Comtes Challes
Chateau Comtes Challes Challes-les-Eaux
Chateau Comtes Challes Hotel
Chateau Comtes Challes Hotel Challes-les-Eaux
Chateau Des Comtes De Challes Hotel Challes-Les-Eaux
Chateau des Comtes de Challes Hotel
Chateau des Comtes de Challes Challes-les-Eaux
Chateau des Comtes de Challes Hotel Challes-les-Eaux
Frequently asked questions
Is a free cancellation option available at Chateau des Comtes de Challes?
Chateau des Comtes de Challes offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.
What can I see within easy reach of Chateau des Comtes de Challes?
This hotel is located in Challes-les-Eaux within a short 9-minute walk of New Castel Casino. You'll also find Massif des Bauges Regional Nature Park and Chartreuse Regional Nature Park within a short drive.
Will I be able to park at Chateau des Comtes de Challes?
Yes, there is accessible parking and electric car charging available.
Does Chateau des Comtes de Challes feature a casino at the property?
No, Chateau des Comtes de Challes doesn't have a casino.
Is there an indoor pool at Chateau des Comtes de Challes?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.
What will couples enjoy most about a stay at Chateau des Comtes de Challes?
Couples will appreciate amenities like a bar, a restaurant, and a seasonal outdoor pool at this hotel.
Are there hot tubs at Chateau des Comtes de Challes?
No, this hotel doesn't have a spa tub.
Does Chateau des Comtes de Challes have a restaurant with a breakfast menu?
Yes, Chateau des Comtes de Challes serves buffet breakfast for a surcharge each morning at Restaurant des Comtes.
Does Chateau des Comtes de Challes allow pets to stay free of charge?
Although they can't stay for free, cats and dogs are welcome at Chateau des Comtes de Challes for a fee of EUR 14 per pet, per night.
Does Chateau des Comtes de Challes have connecting rooms?
Yes, this hotel has connecting guestrooms you can book for your group event or vacation.
Where is the closest airport to Chateau des Comtes de Challes?
The closest major airport to Chateau des Comtes de Challes is Chambery (CMF-Chambery - Savoie), which is 10.6 mi away (19 minutes by car).
Are there rooms with balconies at Chateau des Comtes de Challes?
No, there aren't any guestrooms with balconies at Chateau des Comtes de Challes.
Does Chateau des Comtes de Challes offer wedding services?
Take advantage of the wedding venue at Chateau des Comtes de Challes if you plan to say "I do" during your trip.
Reviews
Chateau des Comtes de Challes Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Absolutely beautiful chateau with stunning views. Food and drink were amazing and the staff were so friendly and attentive.
I would thoroughly recommend this location!!
Lovely hotel in pretty setting. Comfortable room. Unfortunately when we arrived we were told there was no availability for a table for dinner that evening and they had tried to call me (unsuccessfully probably as I have a US phone number) but “Rob” booked us into a great casual bistro a few minutes walk away. We were offered a complimentary wine tasting/tour of the wine cellars at 6pm. We arrived for the tour but there was a private party who were booked - the hotel apologized and offered the next tour at 7pm but we declined as we were booked for dinner at 7pm. A lovely gesture was 2 glasses of wine each on the terrace from the hotel. Very nice!
My overall experience staying here was not great, when I arrived I was given a room in the outbuilding which was having renovations done to it, there was plastic along the hallway protecting the carpet from the building work, the radiators were off the wall with building debris on the floor, the hallway was very cold, when I entered the room it was quite tired, there was toilet paper down a dirty toilet with urine stains around the top of the toilet rim! There was mud in the wardrobe that I easily wiped away. I asked at reception if I could change rooms as I explained that I was recovering from pneumonia and the strong smell of paint would have not been good for me, she offered me another room right at the side of this one in the same building which again I explained I was recovering from pneumonia, I asked if it was possible to have a room in the actual chateau, which she then gave me. Such a shame to experience this as I had my lunch at the chateau and had an amazing experience. I will go back to eat in the restaurant it was beautiful.
Nice place, beautiful buildings! Good restaurant, great food and wine, and very friendly and helpful staff. Unfortunately, our room was very small and the bed was not comfortable… so not full marks!
Stopped for 1night on our way to the Alps. Staff were helpful and friendly. Food was good, I think we were lucky to squeeze in as we hadn’t booked ahead. The musicians at dinner were great.
We just LOVED our stay at the chateau. The room was very clean and well appointed, the food was superb and the staff ever so kind and professional. We also were impressed with the wine tasting tour offered on the day of arrival. Very informative and the wine of very good quality.
SEIICHI
Stayed 2 nights in Dec 2021
8/10 Good
Stephen
Oct 16, 2020
Liked: Cleanliness, staff & service, room comfort
Beautiful hotel and setting
Beautiful location and setting
Good: excellent fine dining, retains many of the features of a castle from this era. Free wine tasting and visit of the cellars as guests
Downs: v poor service in the bar was non existant, haD to ask at reception each time. Breakfast strictly self service in contrast to the fine dining experience. floor boards in corridor super noisy and disturbing.
Lovely historic building full of character. Perfect position for a stop off on our way to the ski resort.
Verified traveler
Stayed 1 night in Feb 2020
10/10 Excellent
Verified traveler
Traveled with partner
Sep 19, 2019
Liked: Cleanliness
Great place to take a little breather from iur hectic lives.
Verified traveler
Stayed 1 night in Sep 2019
6/10 Okay
Michael
Jul 5, 2019
Very nice but not truly dog friendly.
We had our dog with us. The garden is small and the only way to eat without leaving the dog in the bedroom was to have room service. The food was excellent.
Michael
Stayed 1 night in Jun 2019
4/10 Poor
Lindsay
Jun 28, 2019
Liked: Cleanliness
Disliked: Room comfort
Disappointed
Disappointing for what could be a really lovely place. The price we paid was reflected in the very small 2nd floor room - the bedside tables completed the width of the room leaving you unable to open the wardrobe door. The bright orange fluffy cushions added nothing to the ambiance of the room, though the window did open onto a lovely countryside view. The air con in our room failed to work, despite the chambermaid trying to sort it - a electric fan was finally provided but proved ineffective in the June heatwave! We had booked for dinner in the restaurant, but were shown an outside table - our request for an inside one was not met as we were told it was full. It was simply too hot to sit out to eat - it was almost 10 minutes before we were given a menu by which time we had decided to go into the town to eat. The menu prices were very expensive but I can’t say if the food was worth it!