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Hôtel des Eaux

3.0 star property
Belle Époque hotel with a coffee shop and a restaurant
VIP Access

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Photo gallery for Hôtel des Eaux

Front of property
Lobby
Exterior
Lobby sitting area
Premium Double Room, 1 Bedroom | Premium bedding, memory foam beds, in-room safe, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Housekeeping
  • Pet friendly
  • Breakfast available

Explore the area

Map
6, bd des Côtes, BP 521, Aix-les-Bains, 73105
  • Grand Cercle Casino
    ‪6 min walk‬
  • Thermes Chevalley
    ‪7 min walk‬
  • National Thermal Baths
    ‪4 min drive‬
  • Chambery (CMF-Chambery - Savoie)
    ‪21 min drive‬
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Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, in-room safe, laptop workspace

Deluxe Suite

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, memory foam beds, in-room safe, laptop workspace

Comfort Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room, 1 Bedroom

Premium Double Room, 1 Bedroom | Premium bedding, memory foam beds, in-room safe, laptop workspace

Premium Double Room, 1 Bedroom

  • 258 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory foam beds, in-room safe, laptop workspace

Standard Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, memory foam beds, in-room safe, laptop workspace

Comfort Twin Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Aix-les-Bains

Located in Aix-les-Bains City Center, Hôtel des Eaux is adjacent to Faure Museum and within a 10-minute stroll of Grand Cercle Casino. This 3-star hotel has 41 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Grand Cercle Casino - 6 min walk - 0.4 miles
  • Thermes Chevalley - 7 min walk - 0.4 miles
  • Congress Centre - 9 min walk - 0.5 miles
  • National Thermal Baths - 4 min drive - 1.4 miles
  • Le Grand Port - 5 min drive - 2.0 miles

Getting around

  • Aix-les-Bains - Le Revard Station - 11 min walk
  • Geneva International Airport (GVA) - 50 min drive

Restaurants

  • ‪Subway - ‬8 min walk
  • ‪El Toro - ‬6 min walk
  • ‪Le QG - ‬5 min walk
  • ‪Le Passé - ‬5 min walk
  • ‪Café des Bains - ‬5 min walk

About this property

Hôtel des Eaux

Belle Époque hotel with a coffee shop and a restaurant
Renovated in 2025, Hôtel des Eaux offers free WiFi in public areas, meeting rooms, and an arcade/game room. You can put free parking to good use if you drive. Front-desk staff can assist with luggage storage, securing valuables, and concierge services. Additional amenities include a library, free newspapers, and a terrace.
Guests can expect free WiFi and 80-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding ensure a restful night. Electric kettles, free newspapers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 3 floors
  • Belle Époque architecture
  • Built in 1892
  • Renovated entire property - February 2025
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The property is closed between December 5 and February 8.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 8 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 10 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Hôtel des Eaux caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Eaux Aix-les-Bains
Hôtel Eaux
Eaux Aix-les-Bains
Citotel Hôtel Eaux Aix-les-Bains
Citotel Hôtel Eaux
Citotel Eaux Aix-les-Bains
Citotel Eaux
Citotel Hôtel des Eaux
Hôtel des Eaux Hotel
Hôtel des Eaux Aix-les-Bains
Hôtel des Eaux Hotel Aix-les-Bains

Frequently asked questions

Are free cancellation options available at Hôtel des Eaux?

Hôtel des Eaux provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hôtel des Eaux?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Hôtel des Eaux on May 31, 2025 start from $128.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hôtel des Eaux?

This hotel is situated in Aix-les-Bains City Center, just steps from Faure Museum, and within a 10-minute walk of Grand Cercle Casino and Thermes Chevalley. You'll also find Congress Centre and Château de la Roche du Roi less than a mile away.

Will I be able to park at Hôtel des Eaux?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Hôtel des Eaux have a casino on the premises?

No, Hôtel des Eaux doesn't have a casino.

Will I find an indoor pool at Hôtel des Eaux?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hôtel des Eaux?

Couples staying at this hotel will appreciate amenities like a memory foam mattress as well as a bar and a restaurant.

Does Hôtel des Eaux have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hôtel des Eaux feature a restaurant that includes a breakfast menu?

Yes, Hôtel des Eaux serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hôtel des Eaux allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hôtel des Eaux for a fee of EUR 8 per pet, per day.

Are there connecting rooms at Hôtel des Eaux?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hôtel des Eaux?

The closest major airport to Hôtel des Eaux is Chambery (CMF-Chambery - Savoie), which is 5.8 mi away (21 minutes by car).

Are there rooms with balconies at Hôtel des Eaux?

No, there aren't any guestrooms with balconies at Hôtel des Eaux.

Hôtel des Eaux Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 158 out of 258 reviews
Rating 8 - Good. 81 out of 258 reviews
Rating 6 - Okay. 16 out of 258 reviews
Rating 4 - Poor. 2 out of 258 reviews
Rating 2 - Terrible. 1 out of 258 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Staff was helpful with my late arrival. Great location on the hillside with ability to walk to everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Muy buen hotel, buenos espacios, todo impecable. Muy recomendado.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Roderick, Woodinville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family run property with excellent food, great location and quaint ambiance!
Stayed 3 nights in May 2024

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History
Stayed 1 night in Oct 2023

10/10 Excellent

neil

Stayed 1 night in Jul 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Purshottam

Stayed 1 night in May 2023

10/10 Excellent

DAVE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get too, close to city centre
Stayed 2 nights in Mar 2023

4/10 Poor

Stephane, Ho Chi Minh City

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice room, but no dinner available on Sundays. Staff told me last minute and had to chance my plan to have diner outside.
Stayed 1 night in Jul 2022

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but noisy

The premium room is nicely renovated, flawlessly clean, still pretty small. There is a lot of noise from the park I guess children playing all day long and at night some machine or a/c working in the middle of the night every half an hour for a couple of minutes ( not sure what it was) I tried to complain, but the young lady at the reception did not know English, so no result.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ernesto

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Yvette, Holliston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was right. A A for everything.
Stayed 2 nights in Apr 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. Hotel convenient for the town. Very comfortable bed and newly refurbished bathroom. Excellent continental breakfast. On site free parking very handy. We did walk to the lake but it was a bit of a hike!
Stayed 1 night in Mar 2022

10/10 Excellent

Simon

Stayed 1 night in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night break in Aix les Bains.

Hotel Des Eaux is a converted mansion set about 5 minutes walk from the centre of town and about 25 minutes from the lake. Although set on quite a busy road, there is little or no noise from traffic overnight. Easy parking on site. We were welcomed by a very pleasant and helpful receptionist who spoke good English. She took the time to accompany us to our room and made sure everything was good. Room was spacious with high ceiling , a good king bed and a good size shower room and a separate toilet . Only small gripe was low water pressure so not the most powerful of showers. Decent continental breakfast . Best thing about the hotel is it's location. We stayed two nights and after arrival we didn't use the car until we left . Within 5 minutes walk you can find a good selection of bars and restaurants plus shops etc. The lake is about 25 mins walk but there is plenty of parking at various points by the water if you prefer to drive. We wouldn't hesitate to chose this hotel if we return to the area. Overall very good and good value for money.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with a beautiful view (we had the one facing the cathedral). Clean and spacious room with excellent mattress. Decor a little dated and could do with a refresh. Noise from the road was a little too much at night with the window open but fine with the window closed - only issue there is that there is no air-con so gets very hot at night. Good value for money. Note that in this and other hotels in Aix les Bains there is a free transport card you can get from reception.
Stayed 3 nights in Jul 2017

8/10 Good

Mary, Narbonne France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for Seniors

My husband and I and our Cavalier dog were returning from Aosta and spent one night in Aix-les-Bains. It is a spa town and very beautiful an fun to walk around. The hotel was a little dated and basic but in a convenient location. Easy layout for the older crowd. You have to pay extra for parking and breakfast.

10/10 Excellent

Philip, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aix Les Bains

A short walk into town and some great restaurants, particularly near the park

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and good location. Breakfast was simple and adequate. Hostess was outstanding check-in, Check-out and overall helpfullness

8/10 Good

bob, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Although the hotel was lovely and our room was more than spacious, we felt like we were staying in a retirement home. Now, we were there on a Sunday and (little did we realize) that the entire town shuts down on Sundays. The staff was very accommodating and our corner room (with fantastic views) was huge with tons of storage and a large bathroom. However, the hotel did not seem very full and we felt like we were the youngest ones there (and we're 60!). Lots of elderly people sitting around the lobby - I guess there to take advantage of al the spas. Finding anything open for dining was almost impossible, but the kind front desk clerk did recommend a place within a few blocks that was open on Sunday evenings and we had a lovely meal there. Overall, a lovely stay but go visit Aix les Bains on any day but Sunday.

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end en amoureux pour la Saint-Valentin
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Séjour quelconque , hotel quelconque
Stayed 1 night in Aug 2024