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Hôtel des Eaux

3.0 star property
VIP Access

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Photo gallery for Hôtel des Eaux

Front of property
Lobby sitting area
View from room
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
6, bd des Côtes, BP 521, Aix-les-Bains, 73105
  • Place, Thermes Chevalley
    ‪6 min walk‬
  • Place, Grand Cercle Casino
    ‪6 min walk‬
  • Place, Congress Centre
    ‪9 min walk‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪16 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a television, and a window.

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, memory foam beds, in-room safe, laptop workspace

Comfort Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory foam beds, in-room safe, laptop workspace

Standard Double Room

9.2 out of 10
Wonderful
(20 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

Premium bedding, memory foam beds, in-room safe, laptop workspace

Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • Park view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, memory foam beds, in-room safe, laptop workspace

Comfort Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Premium bedding, memory foam beds, in-room safe, laptop workspace

Family Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Comfort Twin Room

A hotel room with a bed, two bedside tables, a chair, and a lamp.

Comfort Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with a bed, bedside table, lamp, artwork on the wall, and a window with curtains.

Comfort Double Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Aix-les-Bains

Located in Aix-les-Bains City Center, Hôtel des Eaux is within a 10-minute walk of popular sights such as Grand Cercle Casino and Thermes Chevalley. This 42-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Faure Museum - 2 min walk - 0.1 miles
  • Thermes Chevalley - 6 min walk - 0.4 miles
  • Grand Cercle Casino - 6 min walk - 0.4 miles
  • Congress Centre - 9 min walk - 0.5 miles
  • Lake Bourget - 4 min drive - 1.5 miles

Getting around

  • Aix-les-Bains - Le Revard Station - 11 min walk
  • Geneva International Airport (GVA) - 50 min drive

Restaurants

  • ‪La Table Floralie - ‬8 min walk
  • ‪Le Passé - ‬5 min walk
  • ‪Creperie Les Filles En A - ‬8 min walk
  • ‪Okiddo Sushi - ‬9 min walk
  • ‪Café des Bains - ‬5 min walk

About this property

Hôtel des Eaux

Renovated in 2025, Hôtel des Eaux offers free WiFi in public areas, meeting rooms, and a library. You can put free parking to good use if you drive. Front-desk staff can assist with securing valuables, concierge services, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect free WiFi and 80-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding ensure a restful night. Electric kettles, free newspapers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Books
  • Games
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 3 floors
  • Belle Époque architecture
  • Built in 1892
  • Renovated entire property - February 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 8 and March 1.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 8 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Chèques-vacances, mobile payments, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:30 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, ANCV Chèques-vacances, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Hôtel des Eaux caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Eaux Aix-les-Bains
Hôtel Eaux
Eaux Aix-les-Bains
Citotel Hôtel Eaux Aix-les-Bains
Citotel Hôtel Eaux
Citotel Eaux Aix-les-Bains
Citotel Eaux
Citotel Hôtel des Eaux
Hôtel des Eaux Hotel
Hôtel des Eaux Aix-les-Bains
Hôtel des Eaux Hotel Aix-les-Bains

Frequently asked questions

Are free cancellation options available at Hôtel des Eaux?

Hôtel des Eaux provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hôtel des Eaux?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Hôtel des Eaux on Jun 28, 2026 start from $87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hôtel des Eaux?

This hotel is situated in Aix-les-Bains City Center, just steps from Faure Museum, and within a 10-minute walk of Grand Cercle Casino and Thermes Chevalley. You'll also find Congress Centre and Château de la Roche du Roi less than a mile away.

Will I be able to park at Hôtel des Eaux?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does Hôtel des Eaux have a casino on the premises?

No, Hôtel des Eaux doesn't have a casino.

Will I find an indoor pool at Hôtel des Eaux?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hôtel des Eaux?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Does Hôtel des Eaux have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hôtel des Eaux feature a restaurant that includes a breakfast menu?

Yes, Hôtel des Eaux serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hôtel des Eaux allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hôtel des Eaux for a fee of EUR 8 per pet, per day.

Does Hôtel des Eaux have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hôtel des Eaux?

The closest major airport to Hôtel des Eaux is Chambery (CMF-Chambery - Savoie), which is 5.8 mi away (21 minutes by car).

Can I book a room with a balcony at Hôtel des Eaux?

No, there aren't any guestrooms with balconies at Hôtel des Eaux.

Hôtel des Eaux Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 221 out of 349 reviews
Rating 8 - Good. 106 out of 349 reviews
Rating 6 - Okay. 18 out of 349 reviews
Rating 4 - Poor. 3 out of 349 reviews
Rating 2 - Terrible. 1 out of 349 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family run property with excellent food, great location and quaint ambiance!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Wonderful hotel, wonderful lovely staff and perfectly placed.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Clean room quiet and easy access to the center of town. Just a 10 minute walk to the train!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Markku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay with a nice room and friendly staff
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking on site very useful. Great value evening meal, breakfast very good, wide choice.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with parking and staff were great. Even had a small laundry ( fee 5 euros, washing machine only no tumble dryer). Breakfast was very good
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get too, close to city centre
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the centre of town
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed and nice property. Easy parking on site then walk to town centre ( just a corner away). If you want to go to the lake you’ll need a car or walk 40 minutes which we didn’t mind. Breakfast was pretty decent
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Séjour quelconque , hotel quelconque
Stayed 1 night in Aug 2024
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, lovely quiet area. Spacious room & large comfortable bed. Only issue was air conditioning unit fairly noisy. Great access to train station, shops & restaurants.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Staff was helpful with my late arrival. Great location on the hillside with ability to walk to everything.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Mayunga

Liked: Cleanliness, staff & service
Disliked: Amenities
Decent hotel the rooms were small and had no air con which was tough in the heatwave Don’t think I’ll stay again but decent with nice staff
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Bernardus Petrus Johannes

Disliked: Property conditions & facilities
Would not go here again…
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Tsuzuki

Liked: Cleanliness, staff & service, amenities
The phone was not working. But other than that, it was a nice hotel.
Stayed 1 night in May 2025
Verified

4/10 Poor

Stephane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice room, but no dinner available on Sundays. Staff told me last minute and had to chance my plan to have diner outside.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently situated to walk to the town centre. It was quiet, very clean and nicely decorated. Modern bathroom and comfortable bed. There are a few things that could be improved, either bottled water in the mini fridge or a jug to put water in, a socket near the mirror to use own hairdryer etc and also more bath towels. We only had one between two, we only realised after dinner and the staff had gone home. Overall it was a nice stay and we would stay again.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but noisy

The premium room is nicely renovated, flawlessly clean, still pretty small. There is a lot of noise from the park I guess children playing all day long and at night some machine or a/c working in the middle of the night every half an hour for a couple of minutes ( not sure what it was) I tried to complain, but the young lady at the reception did not know English, so no result.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito Lugar
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, amenities
Excellent accueil, chambre très propre, petit déjeuner, super. Petit bémol : des voisins bruyants après 22h
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities
Sejour agréable, personnels pro endroit calme et propre très bonne localisation. Le parking est très appréciable. Merci
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities
Tout etait parfait
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sylvain

Liked: Cleanliness, staff & service
Hôtel agréable
Stayed 1 night in Dec 2025