See all properties

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

Property class: 4

Choose dates to view prices

Photo gallery for Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

A person in a hot tub with visible water jets, suggesting a spa or relaxation area.
Property video
A large, historic building with a tower, situated by a body of water, surrounded by lush greenery and a forested hill.
A person sitting on a wooden bench in a room with a large window, wooden walls, and a sauna.
A hotel lobby with a wooden floor, striped walls, a seating area with cushions, and a staircase.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi

Explore the area

View in a map
111 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100
  • Place, National Thermal Baths
    ‪9 min walk‬
  • Place, Aix-les-Bains Golf Club
    ‪16 min walk‬
  • Place, Grand Cercle Casino
    ‪4 min drive‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪14 min drive‬

Room options

View all photos for Privilege Room, 1 Double Bed, Terrace, Spa Access

A hotel room with a bed, a small table, two chairs, and a view of the outdoors.

Privilege Room, 1 Double Bed, Terrace, Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Terrace, Spa access

A hotel room with a bed, a small table, two chairs, and a view of the outdoors.

Classic Room, 1 Double Bed, Terrace, Spa access

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds, Terrace, Spa access

A hotel room with two beds, a desk, a chair, a bookshelf, and a patterned wall.

Classic Room, 2 Single Beds, Terrace, Spa access

  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed with Sofa bed, Terrace, Spa access

A hotel room with a bed, a sofa, a chair, a small table with a vase of flowers, a lamp, and a window with curtains.

Family Room, 1 Double Bed with Sofa bed, Terrace, Spa access

  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

You may also like

Ad
A terrace with a table set for breakfast, overlooking a mountainous landscape.

ResidHotel Azuréa

Aix-les-Bains
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Laundry
8.0 out of 10, Very Good, 830 reviews
$53 nightly
The price is $61
Oct 11 - Oct 12
Total with taxes and fees
ResidHotel Azuréa

About the neighborhood

Aix-les-Bains

Aix-les-Bains Golf Club is within a mile (2 km) of Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz, and other popular sites like Thermes Chevalley are within a couple of miles (3 km). This 4-star hotel welcomes guests with 60 rooms and conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • National Thermal Baths - 9 min walk - 0.5 miles
  • Château de la Roche du Roi - 16 min walk - 0.9 miles
  • Aix-les-Bains Golf Club - 16 min walk - 0.9 miles
  • Grand Cercle Casino - 4 min drive - 1.5 miles
  • Congress Centre - 4 min drive - 1.5 miles

Getting around

  • Aix-les-Bains - Le Revard Station - 3 min drive
  • Geneva International Airport (GVA) - 53 min drive

Restaurants

  • ‪Restaurant L'estrade - ‬3 min drive
  • ‪L'Arbre A Palabres - ‬4 min drive
  • ‪Bar & Restaurant Flõ - ‬8 min walk
  • ‪Bar Snack - ‬7 min drive
  • ‪Les Granges du Lac - ‬9 min drive

About this property

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz features a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a gym, a steam room, and free WiFi in public areas.
Guests can expect free WiFi and 70-cm TVs with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free minibar items, balconies, and coffee makers are also standard. Change of towels is available on request.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a steam room.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Les Bains des Alpes - Spa Nuxe has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Two drinks on a table with a view of a lake and mountains.
Logis Hôtel & Spa Marina d'Adelphia
Aix-les-Bains
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
8.6 out of 10, Excellent, 457 reviews
$138 nightly
The price is $155
Oct 8 - Oct 9
Total with taxes and fees
Logis Hôtel & Spa Marina d'Adelphia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Bar Flõ
  • Restaurant Biõz

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Helicopter/airplane tours
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • Business center
  • Conference center (7,833 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • In a provincial park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm TV with satellite premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Individual furnishings
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15.00 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and ANCV Chèques-vacances. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Aix Bains Domaine Marlioz
Mercure Aix Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Hotel
Mercure Aix Bains Domaine Marlioz Hotel Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Hotel Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Hotel Aix-les-Bains
Hotel Mercure Aix Les Bains Domaine de Marlioz Hotel
Mercure Aix Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Bains Domaine Marlioz
Mercure Aix Les Bains Domaine de Marlioz Hotel Aix-les-Bains
Mercure Aix Les Bains Domaine de Marlioz
Mercure Hotel Aix-les-Bains Domaine Marlioz
Hotel Mercure Aix Les Bains Domaine de Marlioz Hotel
Mercure Aix Bains Domaine Marlioz Hotel
Mercure Aix Les Bains Domaine de Marlioz Hotel Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Bains Domaine Marlioz
Mercure Aix Les Bains Domaine de Marlioz
Mercure Hotel Domaine Marlioz
Mercure Aix-les-Bains Domaine Marlioz
Mercure Domaine Marlioz
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Hotel
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Aix-les-Bains
Hotel Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Les Bains Domaine de Marlioz Hotel
Mercure Aix Les Bains Domaine de Marlioz

Frequently asked questions

Are free cancellation options available at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz on Oct 18, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

This hotel is located in Aix-les-Bains, a short 8-minute walk from National Thermal Baths and also 15 minutes on foot from Hippodrome de Marlioz. You'll also find Grand Cercle Casino and Thermes Chevalley within a short drive.

Is there a spa available at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

Les Bains des Alpes - Spa Nuxe is the hotel's spa and services include deep-tissue massages, Swedish massages, body wraps, and hydrotherapy.

Does Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz include a casino?

No, Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz doesn't have a casino.

Will I find an indoor pool at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool is normally open from May until September.

Does Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz have a restaurant that serves breakfast?

Yes, Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz serves buffet breakfast for a surcharge each morning at Restaurant Biõz.

Will Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz for a fee of EUR 15.00 per pet, per day.

How far is the airport from Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

The closest major airport to Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz is Chambery (CMF-Chambery - Savoie), which is 4.5 mi away (15 minutes by car).

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 92 out of 236 reviews
Rating 8 - Good. 82 out of 236 reviews
Rating 6 - Okay. 39 out of 236 reviews
Rating 4 - Poor. 16 out of 236 reviews
Rating 2 - Terrible. 7 out of 236 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
r
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil et service parfait, grand parking attenant, bel hôtel dans un superbe cadre verdoyant et à 10mn du centre-ville en voiture. Bon petit-déjeuner mais à améliorer encore.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent environnement quand vous voyagez avec ou sans animaux de compagnie
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tout était super, petit déjeuner ainsi que le diner
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustig gelegen, grote kamer, zeer behulpzaam personeel
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Top merci
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
C'est la troisième fois que nous venons dans cet hôtel et comme d'habitude nous ne sommes jamais déçus.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hotel propre. Un peu déçu du radiateur mis pour combler la clim qui ne fonctionnait pas, gache un peu le charme de la chambre, du coup pas à la hauteur de la renommé de l'hôtel.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre top
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service

Très bien

Grand chambre , bonne literie. Petit déjeuner très bien , belle terrasse, et superbe parc très grand , pratique quand on voyage avec son animal. Restaurant très bons plats. Le spa est sympa mais le parcours est dangereux car c’est un labyrinthe et on ne distingue pas les murets sous l’eau . De la place pour se garer. Par contre le food truck en plein soleil avec les fûts de bière et les palettes ça fait plutôt sale et ne donne pas envie . Placé sous un magnifique séquoia au moins tri centenaire. Superbe végétation malgré la canicule .
Food truck
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Bof

Accueil un peu long et froid Salle de bains : traces sur le lavabo et une patere manquante pour l'un des 2 peignoirs Dispositif pour allumer l electricité peu fiable Restaurant fermé Papier qui se décolle Pas de transat disponible malgré réservation 2h de spa Espace piscine assez moyen Bref pas du tout au niveau attendu, déçus!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend en amoureux

petit weekend en amoureux : excellent! spa fantastique chambre exceptionnelle
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Envie de revenir ? À voir.

Une belle chambre, un personnel attentif. Le bémol est sur les infrastructures annoncées sur site de réservation et non disponibles : pas d’accès au spa car en travaux et une seule piscine pour les 2 hôtels ibis et mercure en pleine chaleur… pas agréable. Pas de compensation ou de geste commercial comme offrir un apéritif par exemple, surtout lorsque nous avons pris la 1/2 pension. De plus service au restaurant tres long.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au milieu d‘un parc, super avec le chien. Nous n‘y étions qu‘une nuit de passage entre la France et la Suisse. Seul petit bé-mol, les lits étaient très mous.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil et qualités exceptionnelles pour cet hôtel

Je connaissais déjà l'établissement mais à chaque foisc'est un plaisir d'y séjourner. L'accueil et l'attention du personnel est vraiment soigné et on ne peut que remarquer le soin porté pour que le séjour se passe dans les meilleures conditions de la propreté des espaces communs à la qualité des chambres en passant par un service de restauration gourmands notamment pour le petit déjeuner.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FABULEUX

Que du bonheur ! De l'accueil au départ, tout a été parfait. Merci au personnel d'avoir été au petits soins et d'avoir été aussi souriants et sympathiques. Une chambre au top avec une literie fabuleuse et d'une propreté irréprochable. La nourriture y était excellente et le service parfait.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness

Séjour moyen

Ce que j’ai lu sur la température des lieux s’est avéré vrai. Connaissant notre venue, pas de chambre attribuée, température très fraîche à notre arrivée. La demi-pension du soir s’entend pour 2 plats !
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort

Daté, pour le prix les équipements sont médiocres

Sympa les photos de château sur le site… pour finir dans un HLM ! L’équipement de la chambre est limité, pas de bureau, patères arrachées, pas un sèche serviettes, literie moyenne. La piscine est datée et bondée, froide, hammam froid, jacuzzi froid, et surtout aucun créneau de massage dispo : comme c’est souvent le cas, pas de priorité donnée aux résidents. Bon point pour le restau avec un service de qualité et un brunch très complet. Peut-être qu’à Aix c’est une référence, acceptable en déplacement pro, mais vaut pas le déplacement pour un WE sympa en couple
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Una delusione!

Un bell’hotel con comodo ed ampio parcheggio. Reception minimale, ma elegante, personale gentile e cordiale, stanza ampia e letto comodo, ma una grave mancanza è il riscaldamento in hotel, stanza fredda e non riscaldabile, ( anche a 24 gradi di termostato l’aria era fredda ) e di conseguenza stanza fredda, acqua dal rubinetto fredda e ci volevano 5 minuti di tempo per avere un acqua a temperatura almeno accettabile….sala colazione altrettanto fredda bisognava andare con la giacca a vento ( il personale dell’hotel era vestito così e c’era un motivo…) P.S la colazione è di buon livello ma niente alternativa a caffè o the… la SPA piccola con hammam, piscina e jacuzzi, ma praticabile solo hammam e jacuzzi ( peraltro piccola Max 8 persone) la piscina troppo fredda.. la zona palestra 4 macchine e minimali.. insomma per quanto pagato non consiglio assolutamente l’hotel, troppo alto il prezzo per il livello di servizi offerti ed ingiustificabili per un hotel 4 stelle !!!
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Endroit très calme et très reposant. Un espace détente à la hauteur de nos attente
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Rigtig fint hotel

Rigtigt fint hotel. Værelset var rigtig dejligt, med plads og fantastisk udstigt til bjerge. Morgenmad var lækkert, det samme var aftensmaden. Det gik lidt for hurtigt for personalet ved tjek ind, så da vi skulle spise om aften var der lidt misforståelser mellem personalet og os. Det sammen ved morgen, da vi stod til ikke at havde tjekket ind. Men det kom der hurtig styr på.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nous reviendrons une 3ème fois

Hotel parfait pour découvrir Aix les bains. Nous étions déjà venu en 2019, avant la rénovation. L'hôtel à été très bien refait. Le personnel est très agréable. Chambre spacieuse, literie très confortable. Le spa est super. Le grand parc est magnifique. Le buffet de petit déjeuner est très bien fourni, énormément de choix. Les cocktails au bar sont très bons. En points "négatifs", les joints de la douche qui sont déjà bien abîmés et orange, et des poils présents dans la douche à notre arrivée. Le parking de l'hôtel est aussi jonché de détritus (bouteilles plastique, sac de Mc do...) Mais rien de bien grave par rapport à la qualité de l'hôtel. Nous reviendrons pour un 3ème séjour sans problème.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

du plus et du moins

Les moins : beaucoup de bruit la nuit à cause des portes menant aux escaliers extrêmement bruyantes. Horaire petit déjeuner en chambre pas respecté le premier jour. le spa est compris dans la chambre, mais beaucoup de coûts supplémentaires qui le rendent "moins compris". les plus : hôtel propre, qualité du petit déjeuner bonne. chambre spécieuse.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle chambre confortable calme très agréable
Stayed 1 night in Jan 2023