Best Western Alexander Park4.0 out of 5.0
Recent guest reviews
We were heading south in France and spent the night at BW Alexander Park. The friendly and very competent concierge spoke excellent English when my French lacked a word. The room was clean and comfortable. The Internet functioned perfectly. It was a cold night and we were happy to have a hot meal at the restaurant in the hotel. Check-out went smoothly and we reserved a room for our return trip north.
Arrived at 12.30 lunchtime. We had pre booked and emailed that we wanted an early check-in as we were travelling overnight to Chambery. We DID NOT receive a reply to our request!! On arrival we were told that check-in was not until 16.00. We reminded the receptionist, who was charming and polite, that we had emailed and requested an early check-in !! A couple of seconds on the computer and VOILA !!!.... the room was available for a supplement of 25 Euros !!!!!! WHAT SHOCKING CUSTOMER SERVICE !!!! NEVER paid a supplement for an early check-in anywhere before, on my travels!! I would have thought that at this time of year, they would have been pleased to receive our custom. The room was clean, but the bathroom was missing a cover cap over part of the shower unit !! Not a welcome sight. Pulled 1 tissue out of the dispenser by the wash basin and the box was then EMPTY as was the soap dispenser. Had to use the dispenser in the shower unit.!!! Needless to say we declined to eat in that evening and also left early and had breakfast elsewhere!! We have stopped in Chambery twice a year for the past 30 years and can say that this hotel has gone down hill since it changed from its previous ownership some years ago!! Will certainly NOT book this hotel again. Will go back to using the Accor Hotels.
This BW hotel is quite convenient if you are traveling to Switzerland ...right off the main highway. We were on the way to see the Matterhorn.The room itself was clean, but certainly needs to be updated. The staff was friendly and willing to answer any question. Our greatest surprise was the dinner we ordered that night! I ordered the chicken curry wrap (low on the chicken), but the salad was quite tasty and fresh! My husband ordered the beef filet and pan seared foie gras which was cooked perfectly! Delicious! We ordered a selection of mini desserts which were fantastic! The breakfast was included in our stay and it was definitely wonderful! Everything from various cereals, cheeses, breads, lunch meats, yogurts etc. I highly recommend eating at the restaurant at this BW Alexander Park location.
We have stayed here before on our way back from Italy and has been a good experience. However, this time, after driving over 500 kilometres, we arrived at 15.10 and were told that although our room was ready we would have to pay a supplement as the normal check in time was 16.00. we were not happy with that and chose to wait until 16.00. My understanding is that check in times are there for the rooms to be clean and ready for guests. Never come across this problem before especially when the room is actually ready. Then had a problem in the restaurant when we refused a request for a carafe of wine which was listed on the drinks menu. Told it was only available in the bar.So after our meal we went to the bar and asked for a carafe of wine. Again we were refused although we had seen someone served with a carafe earlier in the bar. These incidents spoilt our stay and this hotel is now off our list to stay at. Been BW members for over 6 years. Not happy. Room was okay and the food in the restaurant was good.
We stayed here for 1 night after travelling from Turin and found it to be just what we needed. Comfortable beds, good air con, spaceous with tea and coffee making facilities. We did not eat in the hotel but went to the retail park over the road. The pool did look appealing although we did not use it. Overall a pleasant overnight stop and would not hesitate to come here again
Arrived here after a long drive and were more than happy to call this motel home for the night. Our room was very clean with comfortable bedding and the bathroom spotless. We were also happy to find a kettle with tea and coffee in our room which was the first in over 2 weeks. Our meal in the motel was lovely and well priced. The staff very friendly and eager to please. We would certainly stay here again!
Booked one room for two nights via booking.com, arrived their to find out that they somehow booked two rooms for one night instead. The receptionist was very polite and apologetic, and ended up giving me the only available room which clearly didn't have the bed made nor had amenities(had to ask the receptionist for a towel). The location is mediocre if you don't have a car since you can't get to the center of the city on foot. But the room itself was very spacious with a large bathroom as well.
Happy Accident, reasonably priced rooms. We were tired and need to fine a place for the night. The hotel was clean and comfortable with a nice backyard park/pool. The elevator was extremely small, only 2 people with luggage at a time, which is a challenge when a tour bus unloaded several guest. Close by large grocery store and fast food shops. I did have to call the front desk for an extra towel, there was only one. There is a restaurant and bar on site.
We were traveling to Italy and needed a place for one night. This was perfect. It's right off the motorway near a shopping area. The hotel was clean and comfortable, the staff friendly and helpful, the air-conditioning worked (it was very hot that week). We ate at the restaurant, outside on the terrace. The food and service were both good. It's not a five start hotel - but we were both happy with the choice.
We stayed in this hotel during a short visit in Chambery, further back than in August 2016, but it was an enjoyable stay. The hotel has a large parking space in front of the hotel, which is perfect. It is also very close to the lake a few km away, which is excellent and close. The hotel had a very professional staff group who were always available. The outside back terrace and dining area outdoors is lovely, although the pool area was a big disappointment. However eating or having a drink outdoors was lovely. The hotels bar and restaurant was well equipped - but highly limited in terms of opening hours, which again disappointed quite a lot. The restaurant closed very early and so did the bar, which is a shame as I am sure more visitors would come if it was open longer. The room was clean, comfortable and had some storage, bathroom included however not so equipped. Overall, our stay was average and we stayed for a couple nights.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Within a short walk of Chamnord Shopping Center, Best Western Alexander Park is within 2 miles (3 km) of SavoiExpo. This 100-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Near the airport, it's also near Elephants Fountain and Chateau de Chambery.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 9:30 AM.
All 100 soundproofed rooms provide minibars, coffee makers, and free bottled water. 23-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes and desks.
At Best Western Alexander Park, guests have access to an outdoor pool, free WiFi in public areas, and conference space. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a seasonal outdoor pool, a computer station, and express check-out.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 405 reviews