Room, 1 King Bed, Non Smoking (LEISURE)
from $91
Holiday Inn Express & Suites Abilene
2.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 13 reviews
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Recent guest reviews
The hotel was ok. I am a Loyalty member, but I didn't get the normal amenities that Holiday Inn typically affords it's Loyalty guests.
Everything was very nice EXCEPT that the jets in the hot tub did not work. I really count on this for relaxation after a day of working. Other than that... It was a very good visit. I will be back.
We spent two nights in this hotel. We picked it, not knowing the exact location, but it was very close to the Air Force Base and our kids' home. It was an excellent choice.
Enjoyed our stay in a nice, clean king size room. Only glitches were the loud children who had come to town for a tennis competition that ran down the halls, slammed doors and totally destroyed one room through the night. I would suggest that with three floors management could put kids away from senior travelers. Front desk help was very friendly and professional. We loved the homemade hot cookies. The location is in an odd location but easily accessible. We toured the Frontier Texas Museum while in town and thoroughly enjoyed it! Plenty of places to dine in town and but a bit lacking in evening entertainment. Overall, our stay was very nice and we do recommend this hotel.
Welcoming and helpful staff, combined with a great location and good value, made this an excellent place to stay
Staff friendly and helpful. Room was neat and clean. Breakfast filling.
When I arrived there were no parking spaces available in the parking lot!!The hallways were not air conditioned and smelled like skunks. There were large bugs all over the hotel. The windows do not open
We were having a situation with our house and needed a place for the night. I chose this one based on location, rating, and price. It was o.k. but nothing special. My complaint is that we had a king size bed and it had 4 pillows. I called the front desk and asked for extra pillows and was told there were none. I needed them so I could sit up in bed and nurse my 5 mo old daughter. We got the job done, but it was VERY uncomfortable with only one pillow behind my back and one pillow under her (my husband had the other two pillows). It's hard to believe that in the whole hotel they didn't have any extra pillows. Not impressed. Breakfast the next morning was good and very appreciated since I wouldn't have been able to make breakfast at home. Check in/out was quick and efficient but not particularly friendly or welcoming.
Great service from the start. Loved the fact that I could walk my dog right through the lobby and all I got was smiles. The cleaning staff were super friendly, and the place was very, very clean. No complaints at all, in fact, better than I had hoped.
Nice, clean, exceptionally nice, friendly, and attentive service. Even when I checked in at 2:30 am!!!
The room was clean and comfortable. Our boys, 11 & 13, had no complaints about the fold out. It is close to the mall, restaurants, etc.
Excellent location & very freindly staff
Holiday Inn Express Abilene Mall South was great. It is a relatively new hotel (2-3 years old and has a very new feel to it. My first floor room had high ceilings and felt very airy. The breakfast was better than most continentals and had some hot stuff as well. The location was perfect, with easy access to the highways and restaurants. Highly recommended.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a mile (2 km) of Mall of Abilene, Holiday Inn Express & Suites Abilene is within 3 miles (5 km) of Amy Graves Ryan Little Theatre. This 66-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. In central Abilene, the hotel is also close to McMurry University and Dyess Air Force Base.
Dining
Free buffet breakfast is included with your stay. This hotel has a restaurant where you can enjoy a bite to eat.
Rooms
All 66 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.
Property features
Guests of Holiday Inn Express & Suites Abilene have access to an outdoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Guest reviews for Holiday Inn Express & Suites Abilene
family trip
Families
The hotel was ok. I am a Loyalty member, but I didn't get the normal amenities that Holiday Inn typically affords it's Loyalty guests.
family/business
Singles
Everything was very nice EXCEPT that the jets in the hot tub did not work. I really count on this for relaxation after a day of working. Other than that... It was a very good visit. I will be back.
nice and convenient
Families
We spent two nights in this hotel. We picked it, not knowing the exact location, but it was very close to the Air Force Base and our kids' home. It was an excellent choice.
family friendly
Couples
Enjoyed our stay in a nice, clean king size room. Only glitches were the loud children who had come to town for a tennis competition that ran down the halls, slammed doors and totally destroyed one room through the night. I would suggest that with three floors management could put kids away from senior travelers. Front desk help was very friendly and professional. We loved the homemade hot cookies. The location is in an odd location but easily accessible. We toured the Frontier Texas Museum while in town and thoroughly enjoyed it! Plenty of places to dine in town and but a bit lacking in evening entertainment. Overall, our stay was very nice and we do recommend this hotel.
home away from home
Couples
Welcoming and helpful staff, combined with a great location and good value, made this an excellent place to stay
impressed
Couples
Staff friendly and helpful. Room was neat and clean. Breakfast filling.
unsatisfactory
Singles
When I arrived there were no parking spaces available in the parking lot!!The hallways were not air conditioned and smelled like skunks. There were large bugs all over the hotel. The windows do not open
ok but nothing special
Families
We were having a situation with our house and needed a place for the night. I chose this one based on location, rating, and price. It was o.k. but nothing special. My complaint is that we had a king size bed and it had 4 pillows. I called the front desk and asked for extra pillows and was told there were none. I needed them so I could sit up in bed and nurse my 5 mo old daughter. We got the job done, but it was VERY uncomfortable with only one pillow behind my back and one pillow under her (my husband had the other two pillows). It's hard to believe that in the whole hotel they didn't have any extra pillows. Not impressed. Breakfast the next morning was good and very appreciated since I wouldn't have been able to make breakfast at home. Check in/out was quick and efficient but not particularly friendly or welcoming.
better than hoped for
Couples
Great service from the start. Loved the fact that I could walk my dog right through the lobby and all I got was smiles. The cleaning staff were super friendly, and the place was very, very clean. No complaints at all, in fact, better than I had hoped.
very nice stay
BusinessTravelers
Nice, clean, exceptionally nice, friendly, and attentive service. Even when I checked in at 2:30 am!!!
