Clean and staff
Room doors slam very hard and loud. Those are easily adjusted.
Great breakfast set up, clean, very comfy beds.
She is showing her age. Comfortable bed and pillows, near shopping and dining, super convenient. Friendly staff, easy check-in. Disgusting smelling Dove products in all the dispensers.
Check in was super easy. The room was very big, clean and very well equipped. We felt very spoiled. Would Definitely come back!
Property is close to the highway, easy access to shopping and restaurants.
It was great.
Everything is great
The property wasn't so much unique but very clean; it appeared remodeling had been recently completed so everything looked fresh.
Nice hotel with easy access to restaurants. Big clean room with good A/A. It gets hot in Texas.
Construction going on in the hotel. Parts of the hotel are messy. Good service. Good location.
I reserved a king and when I got there it was not available. The dead bolt lock in the door would not lock. The bathroom door wouldn’t lock.
Nice hotel for price and close to universities. Staff was friendly.
Holes in room carpet. Mattress very poor condition
The hotel was ok. I am a Loyalty member, but I didn't get the normal amenities that Holiday Inn typically affords it's Loyalty guests.
Everything was very nice EXCEPT that the jets in the hot tub did not work. I really count on this for relaxation after a day of working. Other than that... It was a very good visit. I will be back.
We spent two nights in this hotel. We picked it, not knowing the exact location, but it was very close to the Air Force Base and our kids' home. It was an excellent choice.
Located within 2 miles (3 km) of Mall of Abilene, Holiday Inn Express & Suites Abilene, an IHG Hotel is within 3 miles (5 km) of Wildflower Day Spa. This 66-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 11:00 AM.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
At Holiday Inn Express & Suites Abilene, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, a business center, and a meeting room.
Clean and staff
Room doors slam very hard and loud. Those are easily adjusted.
Great breakfast set up, clean, very comfy beds.
She is showing her age. Comfortable bed and pillows, near shopping and dining, super convenient. Friendly staff, easy check-in. Disgusting smelling Dove products in all the dispensers.
Thank you for choosing to stay with us and for sharing your feedback. We appreciate your compliments about our comfortable beds and pillows, as well as our convenient location near shopping and dining options.We also want to apologize for any inconvenience caused by the smell of the Dove products in the dispensers. We take cleanliness and guest comfort seriously, and we will address this issue promptly to ensure a more pleasant experience for our guests.We'd like to clarify that our property has undergone significant renovations in the past three years, and we have made efforts to update and modernize our facilities to provide a refreshed ambiance for our guests.
Check in was super easy. The room was very big, clean and very well equipped. We felt very spoiled. Would Definitely come back!
Thank you for taking the time to share your wonderful experience with us. We are thrilled to receive your perfect 5/5 review and to know that you had such a pleasant stay.It's great to hear that your check-in process was smooth and hassle-free. Our team works hard to ensure a seamless arrival experience for our guests, and we're glad we could provide you with that convenience.We're delighted that you found your room to be spacious, clean, and well-equipped. It's our goal to create a comfortable and enjoyable environment, and we're thrilled that we met your expectations. Your satisfaction is important to us, and we're glad you felt spoiled during your stay.We truly appreciate your kind words and your willingness to choose us again in the future. We look forward to welcoming you back and providing you with another exceptional experience. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know.
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were disappointed with being charged a cancellation fee. As we have a 24-hour cancellation policy, we do require that guests cancel their reservation prior to 24 hours before check-in to avoid being charged.We apologize for any confusion or inconvenience this may have caused. We understand that unexpected changes can happen, and we strive to be as accommodating as possible while also being fair to our guests and our business.We hope that you will consider staying with us in the future and that you will have a more enjoyable experience. If you have any further concerns or questions regarding our policies, please do not hesitate to contact us directly.
Property is close to the highway, easy access to shopping and restaurants.
Thank you for taking the time to leave us a review, Christine. We appreciate that you have a lot of options when it comes to lodging and are happy you chose us. We look forward to seeing you again soon.
It was great.
Thank you for sharing your feedback with us. We're delighted that you enjoyed our breakfast offerings and found our accommodations to be clean and comfortable. Your positive comments are greatly appreciated! If there's anything else we can do to enhance your experience or any aspects you think we could improve upon, please don't hesitate to let us know. We're committed to providing the best possible stay for our guests and hope to have the pleasure of welcoming you back in the future.