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iStay Hotel Ciudad Juarez

3.5 star property
Central hotel with free parking connected to a shopping center in Ciudad Juarez
VIP Access

Choose dates to view prices

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Exterior
Shower, hair dryer, towels
Breakfast served
Lobby lounge
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • GymGymGym
  • Restaurant

Explore the area

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juarez, CHIH, 32310
  • Popular LocationPaso del Norte Cultural Center15 min walk
  • Popular LocationPaso del Norte International Bridge4 min drive
  • Popular LocationAmerican Consulate9 min drive
  • AirportCiudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)21 min drive

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Room options

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

8/10 Very Good
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.2/10 Wonderful
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.9/10 Excellent
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

7.5/10 Good
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Standard

10/10 Exceptional
  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Single Room Standard

10/10 Exceptional
  • Sleeps 2

View all photos for Quadruple Room Deluxe

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Deluxe

  • Sleeps 2

View all photos for Single Room Deluxe

In-room safe, desk, soundproofing, iron/ironing board

Single Room Deluxe

  • Sleeps 2

Similar properties

Interior detail
Krystal Urban Ciudad Juárez by US Consulate
Pool
Parking included
Free WiFi
Restaurant
8.4 out of 10, Very Good, (1092)
The price is $88
per night
$102 total
includes taxes & fees
Jun 15 - Jun 16
Krystal Urban Ciudad Juárez by US Consulate

About the neighborhood

Ciudad Juarez

IStay Hotel Ciudad Juarez places you next to Hospital de la Mujer and within a 10-minute walk of Plaza de las Americas. This 146-room hotel has conveniences like a restaurant, an indoor pool, and free in-room WiFi. Centrally located in Ciudad Juarez, the hotel is connected to a shopping center, and a short walk from Ciudad Juárez Art Museum and Jaime Canales Lira Stadium.

What's nearby

  • Hospital de la Mujer - 3 min walk
  • Plaza de las Americas - 6 min walk
  • Paso del Norte Cultural Center - 15 min walk
  • Paso del Norte International Bridge - 4 min drive
  • American Consulate - 9 min drive

Getting around

  • El Paso Union Depot - 14 min drive
  • The nearest major airports are:<br />El Paso International Airport (ELP): 22-min drive, 8.4 mi/13.5 km<br /> Ciudad Juarez Intl. Airport (CJS): 21-min drive, 8.5 mi/13.8 km<br /> <p></p>

Restaurants

  • Crisostomo - 5 min walk
  • Gorditas Doña Tota - 7 min walk
  • Corralito - 4 min walk
  • Burger King - 5 min walk
  • Italia Forno Ristorante - 4 min walk

About this property

iStay Hotel Ciudad Juarez

Central hotel with free parking connected to a shopping center in Ciudad Juarez
Guests staying at iStay Hotel Ciudad Juarez enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and free newspapers.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • iStay Delicious

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Stereo

Family friendly

  • Babysitting
  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 825,397 square feet of conference space

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel Ciudad Juarez

Frequently asked questions

Is free cancellation available at iStay Hotel Ciudad Juarez?

IStay Hotel Ciudad Juarez offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at iStay Hotel Ciudad Juarez?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at iStay Hotel Ciudad Juarez on Jun 14, 2024 start from $85.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around iStay Hotel Ciudad Juarez?

This hotel in Ciudad Juarez is within a 10-minute walk of Plaza de las Americas and Ciudad Juárez Art Museum. You'll also find Paso del Norte Cultural Center and Jaime Canales Lira Stadium less than a mile away.

Is parking available on site at iStay Hotel Ciudad Juarez?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at iStay Hotel Ciudad Juarez?

Spa services at the hotel include mani/pedis.

Does iStay Hotel Ciudad Juarez feature a casino on the premises?

No, iStay Hotel Ciudad Juarez doesn't have a casino.

Will I find an indoor pool at iStay Hotel Ciudad Juarez?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at iStay Hotel Ciudad Juarez?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at iStay Hotel Ciudad Juarez?

No, there isn't a spa tub at this hotel.

Does iStay Hotel Ciudad Juarez have a restaurant with a breakfast menu?

Yes, iStay Hotel Ciudad Juarez serves buffet breakfast for a surcharge each morning at iStay Delicious.

Will iStay Hotel Ciudad Juarez allow pets to stay for free?

No, pets aren't allowed at iStay Hotel Ciudad Juarez.

Does iStay Hotel Ciudad Juarez have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from iStay Hotel Ciudad Juarez?

The closest major airport to iStay Hotel Ciudad Juarez is El Paso International Airport (ELP), which is 8.4 mi away (22 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 8.5 mi away (21-minute drive).

Are there rooms with balconies at iStay Hotel Ciudad Juarez?

No, there aren't any guestrooms with balconies at iStay Hotel Ciudad Juarez.

iStay Hotel Ciudad Juarez Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 517 out of 1013 reviews" "
Rating 8 - Good. 239 out of 1013 reviews" "
Rating 6 - Okay. 95 out of 1013 reviews" "
Rating 4 - Poor. 67 out of 1013 reviews" "
Rating 2 - Terrible. 95 out of 1013 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dorali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

4/10 Poor

HELI

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bastante deteriorado, cama ruidosa, el desayuno muy limitado
Stayed 1 night in Mar 2024

2/10 Terrible

Rocio

Traveled with family
Disliked: Cleanliness, staff & service
Front desk friendly but forgot to give me the breakfast tickets. Restroom was dirty and breakfast staff was very rude. This ia our last stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Wilmar

Stayed 3 nights in Feb 2024

10/10 Excellent

Rita

Stayed 2 nights in Feb 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2024

4/10 Poor

Abdon

Disliked: Staff & service
Stayed 2 nights in Feb 2024

2/10 Terrible

EDNA

Disliked: Cleanliness, staff & service, property conditions & facilities
No ac Hot hot room
Stayed 1 night in Feb 2024

6/10 Okay

Rafael

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Las condiciones del hotel son viejas en general. La television es de muy vieja tecnologia. Durante mi estancia 1 de los dos elevadores no funcionaba y por varias horas el 2do elevador tambien se descompuso. Mi llave de la puerta se desprogramos 2 veces y realmente fue molesto. Ademas la refrigeracion no funcionaba, solo tenia la opcion de calefaccion. Pague un precio muy rasonable pero no creo justifique lo deteriorado del lugar.
Stayed 2 nights in Feb 2024

4/10 Poor

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024