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Customer Review Rating
2/ 5

A Payless car rental was quoted as $60 by Orbitz and that’s why I booked it. Payless charged me $75 for the base booking. I wrote to Orbitz but nothing was done. This means that the Orbitz quote is meaningless because the vendor is not forced to honor that quote.

Customer Review Rating
5/ 5

SERVICIO RAPIDO Y BUENOS PRECIOS!!!

Customer Review Rating
5/ 5

I am a government contractor and given my line of work, I often have to travel last minute and then those travel plans may change a day later, etc. Just this week along I’ve purchased 3 plane tickets on Orbitz and then had to cancel and book another flight to somewhere else! I’ve had to cancel and redo flights so many times I’ve lost count, and no matter what has transpired, I’ve never had to pay any fees. Orbitz staff has always been courteous and understanding of my position and requirements and NEVER let me down (even though I can’t really talk about my job and the reasons why in great detail). The process to book my trips is easy and I’ve also asked for a price match and been given a rebate because I booked something and it was cheaper somewhere else. Are there hiccups from time to time with Orbitz? Of course, it’s like that anywhere you go in the service industry. But Orbitz’s ability to mitigate larger problems has led me to become a lifelong customer.

Customer Review Rating
2/ 5

Typically I love Orbitz but my last transaction I am not happy with at all. I booked flights on United Airlines for departure March 1 and received an email survey from United about fifteen minutes later. Seems I unwittingly purchase Basic Economy which I’ve never heard of and found out about the restrictions. The biggest being no access to overhead storage. Seems I should have been informed of these limitations prior to purchase. I called and all they tried to do was rebook but frankly this transaction I am not happy with at all.

Customer Review Rating
5/ 5

I look at other travel sites also, but Orbitz is so easy to read and navigate.

Customer Review Rating
5/ 5

First time using Orbitz. Everything went so smoothly from the airplane flight to the hotel that was booked through you. Will definity use Orbitz again. I also will recommend Orbitz to my friends.

Customer Review Rating
5/ 5

Easy site to navigate site. Also great prices!

Customer Review Rating
5/ 5

Have always used Orbitz. User friendly and great customer service when needed.

Customer Review Rating
5/ 5

Best price

Customer Review Rating
5/ 5

User friendly and easy process.