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Customer Review Rating
4/ 5

Very easy to use and very quick to book flight!

Customer Review Rating
5/ 5

Great rate. Didn’t get to pick up car because flight cancelled. Was so excited to get such a good rate to pick up in Raleigh and drop in Greensboro NC.
Will definitely use Orbitz again when I need a car in the next month.
Thank you.

Customer Review Rating
1/ 5

I booked through you on the 9th. It turns out there was a cancellation with one leg of my 3 city trip which was still 16 days away –
plenty of time to help me figure something out. Instead, on the 10th, you tried to contact me multiple times, as you stated – two times by email and once by phone. Then, because you could not reach me that day, you cancelled my booking. I work 14 hour shifts in which I travel out of the country. I am hard to contact while I am working. To take some time to look over my email Monday after work and see my trip had been cancelled was alarming, especially since I had already submitted for my visa and booked a hotel, in the mean time. It was even more frustrating to see there were other flights on the same day for each leg of my trip. I rebooked through Priceline after a pointless conversation with one of your customer service reps, for the same dates and price, different times. You could have defaulted to doing this but instead cancelled my trip. I will never book through Orbitz again, no matter what deals are offered. And I will definitely share this story with everyone I know. I just hope your refund goes through as promised, but I have my doubts since this experience has shown your business’ incompetence.

Customer Review Rating
4/ 5

Everything went smoothly. But I don’t remember seeing the choice to choose my seating…sure it was there but could be more visual. Thanks

Customer Review Rating
4/ 5

Very good selections and prices.

Customer Review Rating
4/ 5

There were a number of hotels to choose from and included ratings, amenities, etc. I have used Orbitz for both hotel and air travel for years.