This is a quiet little gem. Off the tourist path and scenery is spectacular. Enjoyed listening to Uncle Danny kanikapila. Tea, banana bread and coffee were yummy. Driveway, parking and stairs are a bit intimidating but just go slow. It is worth it. Am afraid to tell others about this wonderful place because I don’t want it to change. I will come again.

We really enjoyed our stay at this iconic hotel. The staff and service was world class. There are so many different restaurants within easy walking distance and the beach access was super easy. The pool area was a favorite for our 7 year old, as well as the koi pond and the daily feeding experience. A very enjoyable stay for sure.

When we got into our family room, and I crawled into my bed it was wet. The sheets were wet with urine from a previous guest before us. The urine had even soaked into the mattress there was so much. I called housekeeping and after 20 minutes I called again because nobody responded. What was most upsetting was that the general manger on duty the next day was not apologizing and saying sorry, he offered to give us a 200.00 food credit. Our family has never been to Hawaii and we paid a lot of money to stay at this beautiful hotel. I expected more from the management and was extremely disappointed in how they tried to compensate for a gross error in preparing our room. If the manager would have said, he was very sorry and offered to upgrade our room or even offer to cover one of our four nights that would have been respectable service. He did end up giving us a food credit equal to one night, but I had to almost beg and plead with him.