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FIVE Zurich - Luxury City Resort

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for FIVE Zurich - Luxury City Resort

Lounge
Couples treatment rooms, sauna, hot tub, steam room, body treatments
1 bedroom, premium bedding, pillowtop beds, in-room safe
Indoor pool, seasonal outdoor pool
1 BED | Come Play Suite w\Balcony | Living area | 48-inch LED TV with digital channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Gym
  • Breakfast available

Explore the area

Map
234 Döltschiweg, Zürich, ZH, 8055
  • Letzigrund Stadium
    ‪5 min drive‬
  • Bahnhofstrasse
    ‪5 min drive‬
  • Uetliberg
    ‪8 min drive‬
  • Zürich (ZRH)
    ‪17 min drive‬

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Room options

View all photos for Master Suite w/Balcony

Garden view

Master Suite w/Balcony

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxe Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Luxe Room

8.0 out of 10
Very good
(2 reviews)
  • 498 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite w/Balcony

View from room

Junior Suite w/Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior | East Wing

View from room

Superior | East Wing

7.4 out of 10
Good
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 BED | Come Play Suite w\Balcony

1 BED | Come Play Suite w\Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

1 BED | Come Play Suite w\Balcony

  • 840 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxe Room w/Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Luxe Room w/Balcony

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Zürich

Located in Zürich Center, FIVE Zurich - Luxury City Resort is within 2 miles (3 km) of popular attractions such as Uetliberg and Letzigrund Stadium. This 149-room, 5-star hotel has 3 restaurants along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Letzigrund Stadium - 5 min drive - 1.8 miles
  • Bahnhofstrasse - 5 min drive - 2.2 miles
  • Lindenhof - 6 min drive - 2.6 miles
  • Swiss National Museum - 6 min drive - 2.6 miles
  • Uetliberg - 8 min drive - 3.0 miles

Getting around

  • Zurich Altstetten Station - 7 min drive
  • Schweighof S-Bahn - 7 min walk
  • Zurich Airport (ZRH) - 29 min drive

Restaurants

  • ‪Tamarind Hill Indisches Restaurant - ‬12 min walk
  • ‪Restaurant La Piazza Friesenberg - ‬13 min walk
  • ‪Restaurant Bar Café Ey Hof - ‬14 min walk
  • ‪il Basilico - ‬15 min walk
  • ‪Daizy - ‬17 min walk

About this property

FIVE Zurich - Luxury City Resort

Luxury hotel with 3 restaurants and a full-service spa
At FIVE Zurich - Luxury City Resort, guests enjoy a full-service spa, an indoor pool, and a gym. Parking is CHF 30 per night (CHF 30 per night for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the airport to the hotel (available 24 hours) for CHF 150 per vehicle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and a business center.
48-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and slippers. Electric kettles, safes, and phones are also available.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Covered self parking on site (CHF 30 per night)
  • Covered valet parking on site (CHF 30 per night)

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: CHF 55 for adults and CHF 25 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Soul Street Zurich
  • The Penthouse Zurich

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 40 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 100 per accommodation, per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CHF 55 for adults and CHF 25 for children
  • Airport shuttle fee: CHF 150 per vehicle (maximum occupancy 6)
  • Covered self parking fee: CHF 30 per night
  • Covered valet parking fee: CHF 30 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 09 to September 01.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

FIVE Zurich
Five Zurich Luxury City Zurich
FIVE Zurich Luxury City Resort
FIVE Zurich - Luxury City Resort Hotel
FIVE Zurich - Luxury City Resort Zürich
FIVE Zurich - Luxury City Resort Hotel Zürich

Frequently asked questions

Is a free cancellation option available at FIVE Zurich - Luxury City Resort?

FIVE Zurich - Luxury City Resort provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at FIVE Zurich - Luxury City Resort?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at FIVE Zurich - Luxury City Resort on Jul 8, 2025 start from $540.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near FIVE Zurich - Luxury City Resort?

This hotel is situated in Zürich Center, close to Letzigrund Stadium, Bahnhofstrasse, and Swiss National Museum. You'll also find ETH Zurich and FIFA World Football Museum within a short drive.

Is there parking available at FIVE Zurich - Luxury City Resort?

Yes, covered valet parking is offered for CHF 30 per night. Electric car charging and bicycle parking are also available.

Is there a spa at FIVE Zurich - Luxury City Resort?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, mani/pedis, and massages.

Does FIVE Zurich - Luxury City Resort have a casino at the property?

No, FIVE Zurich - Luxury City Resort doesn't have a casino.

Will I find an indoor pool at FIVE Zurich - Luxury City Resort?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool will be open from May 09 until September 01.

What do couples enjoy most about FIVE Zurich - Luxury City Resort?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Are there hot tubs at FIVE Zurich - Luxury City Resort?

Yes, this hotel has a spa tub.

Does FIVE Zurich - Luxury City Resort have a restaurant with a breakfast menu?

Yes, FIVE Zurich - Luxury City Resort has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Will FIVE Zurich - Luxury City Resort allow pets to stay for free?

Although they can't stay for free, pets are welcome at FIVE Zurich - Luxury City Resort for a fee of CHF 40 per pet, per night.

Does FIVE Zurich - Luxury City Resort have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to FIVE Zurich - Luxury City Resort?

The closest major airport to FIVE Zurich - Luxury City Resort is Zurich Airport (ZRH), which is 9.6 mi away (29 minutes by car).

Can I book a room with a balcony at FIVE Zurich - Luxury City Resort?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Does FIVE Zurich - Luxury City Resort host weddings?

Take advantage of the wedding venue at FIVE Zurich - Luxury City Resort if you plan to say "I do" during your trip.

FIVE Zurich - Luxury City Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 130 out of 215 reviews
Rating 8 - Good. 29 out of 215 reviews
Rating 6 - Okay. 26 out of 215 reviews
Rating 4 - Poor. 13 out of 215 reviews
Rating 2 - Terrible. 17 out of 215 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Reto

Stayed 2 nights in Feb 2025

10/10 Excellent

Ahmed, Jeddah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally it is good hotel very nice staff snd helpful clean and comfortable
Stayed 1 night in Feb 2025

8/10 Good

Shpend

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms were extremely small, similar to those in an IBIS hotel. We were sent to rooms in a different building, which was located among residential buildings and had actually been a residential building converted into a hotel. On all booking platforms, only the main hotel building is advertised, and nowhere is it mentioned that you might end up staying in a separate building far from the hotel. It was definitely not worth the money we paid.
Stayed 1 night in Feb 2025

2/10 Terrible

Jihane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

waleed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing overall, luxury
Stayed 2 nights in Feb 2025

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Disappointing and Unsatisfactory

Extremely overpriced and overrated. Thought we would be in the hotel among other guests. Instead at check in we were told we would be in their other building. We lugged five suitcases down what seemed like a never ending hallway. It took nearly twenty minutes to get to our room in the other building. The room was the size of a closet, so small we had to check our ski bags… there was barely any room to walk. Anytime we called room service for anything we were told why? Don’t you already have that? The restaurants they pride themselves on within the hotel are reservation only so the convenience of having everything on site doesn’t apply unless thoroughly planned ahead of time. When we checked out, we told their team about our dissatisfaction and were given a small espresso as consolation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

IGOR

Stayed 1 night in Nov 2024

2/10 Terrible

theodore

Traveled with partner
Disliked: Amenities, property conditions & facilities
Not indicated that the standard rooms are in another building connected by long, steep tunnel…. Long walk in dark tunnel with steep inclines and multiple turns
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Zurich.

Stayed here for 5 days with the family. Excellent hotel. But, you’ll enjoy all the amenities a lot more if you come here as a couple.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gouri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.. Reaching out to the Hotel if walking or using public transport can be challenging in the winter conditions
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Abed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and best place to overnight in Zurich not far from airport or city
Stayed 1 night in Nov 2024

10/10 Excellent

Rhondalee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large beautiful Hotel. The room was amazing and very well decorated. The staff was exceptional and very accommodating. The location was beautiful but far away from city center and required transportation to arrive at numerous local sights.
Stayed 4 nights in Nov 2024

8/10 Good

Tetiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, let me say that Five Zürich is a beautiful hotel with a fantastic and friendly staff! The service here is top-notch, and everyone goes out of their way to help and ensure your stay is comfortable. The main building is stylish, modern, and luxurious, making it a pleasant place to unwind. However, a word of caution for those booking a cheaper room: if you reserve one of the more affordable options, be aware that it’s not in the same building as the main hotel. The room will be in what they call the "east wing," but in reality, it’s a separate building that you need to access via a somewhat eerie tunnel. You have to walk about 150-200 meters, which can feel a bit unsettling, especially late at night. The building used to be an apartment complex and has been converted into hotel rooms. While this may sound quirky, it’s not the most ideal setup. Our room in the east wing lacked basic things like windows that open, and it had a lingering smell of cigarettes. The place felt a bit like an afterthought, especially with so many conference-goers coming and going. Honestly, we couldn’t spend the night there. The room was just not up to the standard we were expecting.When we approached the front desk, the staff was incredibly understanding and offered to upgrade us to a room in the main building right away. They even gave us a discount for the inconvenience, which we really appreciated. The upgraded room was exactly what we had hoped for!
Stayed 2 nights in Oct 2024

8/10 Good

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Evelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay.

Beautiful setting away from all the noise. Very modern and clean. Excellent, friendly staff. Great bar. Loved it! Would definitely stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Violet

Traveled with group
Liked: Staff & service
Definitely not 5 stars....
Stayed 8 nights in Aug 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

mehdi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
luxury
Stayed 2 nights in Aug 2024

10/10 Excellent

Hamad Adel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, has a unique theme, and the facilities and services are great. The staff are very friendly, helpful, and caring. The front desk agent Maria was so friendly, caring, and helpful. She takes a good care of the residents and following up with them to ensure their satisfaction. She is considered the winning card for any company wish to succeed. We highly recommend the resort, it’s one of its kind.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024