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Park Hotel Zug

4.5 star property
Luxury hotel with a full-service spa connected to a shopping center in Zug

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Photo gallery for Park Hotel Zug

Terrace/patio
Indoor pool
Meeting facility
1 bedroom, premium bedding, minibar, in-room safe
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Bar
  • Gym
  • Breakfast included

Explore the area

View in a map
Industriestrasse 14, Zug, ZG, 6302
  • Place, Metalli Shopping Centre
    ‪2 min walk‬
  • Place, Zug Old Town
    ‪9 min walk‬
  • Place, Bossard Arena
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪40 min drive‬

Room options

View all photos for Superior Suite

1 bedroom, premium bedding, minibar, in-room safe

Superior Suite

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite

1 bedroom, premium bedding, minibar, in-room safe

Grand Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room

  • 226 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Suite

1 bedroom, premium bedding, minibar, in-room safe

Superior Suite

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room

  • 226 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

  • 344 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

About the neighborhood

Zug

Park Hotel Zug places you next to Metalli Shopping Centre and within a 10-minute walk of Alpine Panorama Path. This 109-room, 4.5-star hotel has free breakfast along with conveniences like a full-service spa and an indoor pool. Centrally located in Zug, the hotel is connected to a shopping center, and a short walk from Lake Zug and Zug Old Town.

What's nearby

  • Metalli Shopping Centre - 2 min walk - 0.1 miles
  • Lake Zug - 6 min walk - 0.4 miles
  • Zug Old Town - 9 min walk - 0.5 miles
  • Bossard Arena - 14 min walk - 0.8 miles
  • Zug Trade Fair - 14 min walk - 0.8 miles

Getting around

  • Zug Station - 4 min walk
  • Zurich Airport (ZRH) - 59 min drive

Restaurants

  • ‪Stocker‘S Kafi Bar - ‬2 min walk
  • ‪Mr. Pickwick Pub Zug - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪La Taverna - ‬2 min walk
  • ‪negishi Sushi Bar - ‬3 min walk

About this property

Park Hotel Zug

Luxury hotel with a full-service spa connected to a shopping center in Zug
Park Hotel Zug features a full-service spa, an indoor pool, and a gym. Self parking is available for CHF 25 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a 24-hour business center.
Guests can expect free WiFi and 100-cm LED TVs with cable channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Sitting areas, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Fishing
  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Mini golf
  • Sauna
  • Ski storage
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 100-cm LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CHF 25 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Parkhotel Zug Hotel Zug
Parkhotel Zug
Park Hotel Zug Zug
Park Hotel Zug Hotel
Park Hotel Zug Hotel Zug

Frequently asked questions

Is free cancellation available at Park Hotel Zug?

Park Hotel Zug provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Park Hotel Zug?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Park Hotel Zug on Oct 18, 2025 start from $344.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Park Hotel Zug?

Located steps from Metalli Shopping Centre, this hotel is in Zug, and within a 10-minute walk of Lake Zug and Zug Old Town. You'll also find Bossard Arena and Alpine Panorama Path less than a mile away.

Is parking available on site at Park Hotel Zug?

Yes, secured parking is offered for CHF 25 per night. Though parking is available on request, accessible parking is also available.

Is there a spa available at Park Hotel Zug?

There is a full-service spa available for guests to enjoy and services include massages.

Does Park Hotel Zug feature a casino?

No, Park Hotel Zug doesn't have a casino.

Will I find an indoor pool at Park Hotel Zug?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Park Hotel Zug?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Park Hotel Zug?

No, but guests can enjoy a sauna at this hotel.

Does Park Hotel Zug have a restaurant with a breakfast menu?

Yes, Park Hotel Zug serves free buffet breakfast each morning from its restaurant.

Will Park Hotel Zug allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Park Hotel Zug for a fee of CHF 25 per pet, per night.

Are there connecting rooms at Park Hotel Zug?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Park Hotel Zug?

The closest major airport to Park Hotel Zug is Zurich Airport (ZRH), which is about 19.4 mi away.

Are there rooms with balconies at Park Hotel Zug?

No, you won't find guestrooms with balconies at Park Hotel Zug.

Does Park Hotel Zug host weddings?

Take advantage of the wedding venue at Park Hotel Zug if you plan to say "I do" during your trip.

Park Hotel Zug Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 53 reviews
Rating 8 - Good. 12 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 5 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent, Neubiberg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff
Stayed 2 nights in May 2025

8/10 Good

Diamantis

Liked: Cleanliness, staff & service
Outdated decor for the price , no iron
Stayed 1 night in Dec 2024

10/10 Excellent

Maravillas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome. The staff was helpful and very kind, so close to the old town. Highly recommended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis Heitor

Stayed 1 night in Jul 2024

10/10 Excellent

Bill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel in a superb location where you can walk to countless restaurants, there is an open air street-covered shopping centre right across the street… the old town is a short walk away and of course you can walk down to Lake Zug and enjoy the sunset views. Highly recommended.
Stayed 7 nights in Jul 2024

8/10 Good

Mr w h m

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Subramanian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 4 nights in Jun 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and excellent location

Excellent hotel and very clean. I would return
Stayed 1 night in Feb 2024

10/10 Excellent

M.

Stayed 4 nights in Nov 2023

4/10 Poor

Marcus

Stayed 1 night in Jul 2023

4/10 Poor

Karolina

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We arranged a taxi through the hotel from Zug to Zurich. They told us it would cost 150-180. We ended up paying 255. We needed some laundry done so we gave some things to them on Friday afternoon - they forgot to give it back and tell us there is no laundry on weekends. We could have arranged different laundry service if we had known. We would have also arranged 2 ubers for the price of 160 instead of paying 255. The staff is uninformed and not entirely friendly. There is no room service either. I would stay in a different hotel next time. The bathrooms look like hospital bathrooms. Unwelcoming place.
Stayed 3 nights in Mar 2023

2/10 Terrible

Nicholas

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, room comfort
I had VERY bad experience with food poising from their restaurant...NOT good...
Stayed 1 night in Jan 2023

10/10 Excellent

Tamsin

Stayed 4 nights in Sep 2022

10/10 Excellent

andrew

Stayed 2 nights in Sep 2022

10/10 Excellent

Wei Cheng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was pretty decent albeit it was the same everyday for the whole week. Room was spacious and clean.
Stayed 5 nights in Jul 2022

10/10 Excellent

Fredrik

Stayed 1 night in Jun 2022

10/10 Excellent

carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietly situated but good positioned for local transport and shopping. Very clean good service friendly staff. Highly recommend this business hotel.
Stayed 7 nights in May 2022

6/10 Okay

Roger

Stayed 2 nights in Mar 2022

2/10 Terrible

Chris

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I really don’t get it. This hotel is old, smells like cigarettes, has dirty hallway carpet, no fitness equipment from the last two centuries. It was generally on the level of a hostel in my experience.
Stayed 1 night in Oct 2021

10/10 Excellent

Fabrizio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No additional comments, stop asking for it
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The air conditioner fan was unable to be disabled so the room was very uncomfortable. They offered to downgrade rooms, but with no price reduction. Finally we had to change at 2am. Then in the morning they called to ask about cleaning - quite rude to do before checkout. They did not offer any discounts, I had to. Finally I was given 35 chf off which was useless when the room was close to 400 chf. A staff member also walked in without knocking and waiting for my okay. I am shocked no other offers were given seeing as I paid a lot for a ver uncomfortable room. They even said to me they’d hope I’d come again. Why?
Stayed 1 night in Jun 2021

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Galen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2021

8/10 Good

Michael, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good standard 4 star hotel.

I enjoyed my stay at Park Hotel. Did not get to sample restaurant as it was closed for Sunday. Breakfast next day was excellent though. No Aircond.on a 32C day was a bit strange as well especially when I was told that to get Air Cond. you have to pay more(I booked on line) ?...but in any case there were no more premium rooms? Woukd go back again if necessary.