City-Hotel Ochsen

4.0 star property
Lakefront hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for City-Hotel Ochsen

View from room
International cuisine
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby lounge
International cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast included
  • Pet friendly
  • Air conditioning

Explore the area

Map
Kolinplatz 11, Zug, 6300
  • Zug Old Town
    ‪2 min walk‬
  • Metalli Shopping Centre
    ‪11 min walk‬
  • Bossard Arena
    ‪18 min walk‬
  • Zürich (ZRH)
    ‪41 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Grand Double Room

  • Sleeps 2
  • 1 King Bed

Junior Double Room

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Zug

City-Hotel Ochsen is adjacent to popular attractions such as Zug Old Town and Lake Zug. This 4-star hotel has 42 rooms and welcomes guests with free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Zug Old Town - 2 min walk - 0.1 miles
  • Lake Zug - 3 min walk - 0.2 miles
  • Metalli Shopping Centre - 11 min walk - 0.6 miles
  • Bossard Arena - 18 min walk - 1.0 mile
  • Ageri Lake - 11 min drive - 6.6 miles

Getting around

  • Zug (ZLM-Zug Train Station) - 11 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪Fischerstube - ‬2 min walk
  • ‪PLAZA café bistro bar - ‬3 min walk
  • ‪Ristorante San Marco Zug - ‬2 min walk
  • ‪Suan Long - ‬2 min walk
  • ‪Platzmühle - ‬2 min walk

About this property

City-Hotel Ochsen

Lakefront hotel with free breakfast and a fitness center
Guests staying at City-Hotel Ochsen enjoy a gym, a sauna, and free WiFi in public areas. There's discounted offsite parking, and an airport shuttle (available 24 hours) for CHF 170 per vehicle one-way. A multilingual staff is on hand to assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a meeting room, a library, and free newspapers.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (CHF 15 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar du Boeuf
  • Restaurant au premier

Things to do

  • Gym
  • Library
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1543
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 11:30 PM) and Saturday - Sunday (7:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 24 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 85.0 per night
  • Cribs/infant beds are available for CHF 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CHF 170 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CHF 15 per day (492 ft away)
  • Pet fee: CHF 24 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 85.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City-Hotel Ochsen Hotel Zug
City-Hotel Ochsen Hotel
City-Hotel Ochsen Zug
City Hotel Ochsen
City-Hotel Ochsen Zug
City-Hotel Ochsen Hotel
City-Hotel Ochsen Hotel Zug

Frequently asked questions

Are free cancellation options available at City-Hotel Ochsen?

City-Hotel Ochsen provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see near City-Hotel Ochsen?

This hotel is located in Zug, just steps from Zug Old Town and Lake Zug, and within a short walk of Landsgemeindeplatz. You'll also find Metalli Shopping Centre and Kunsthaus Zug less than a mile away.

Is there parking available at City-Hotel Ochsen?

No, there isn't parking at the hotel but you'll find nearby parking for CHF 15 per day (discounts available).

Does City-Hotel Ochsen feature a casino?

No, City-Hotel Ochsen doesn't have a casino.

Is there an indoor pool at City-Hotel Ochsen?

No, there is no indoor pool at this hotel.

What do couples enjoy most about City-Hotel Ochsen?

Amenities that appeal to couples at this lakeside hotel include a separate bath and shower, free Internet access, and bathrobes.

Are there hot tubs at City-Hotel Ochsen?

No, but this hotel does have a sauna.

Does City-Hotel Ochsen have a restaurant with a breakfast menu?

Yes, City-Hotel Ochsen serves free buffet breakfast at Restaurant au premier each morning.

Does City-Hotel Ochsen allow pets to stay for free?

Although they can't stay for free, pets are welcome at City-Hotel Ochsen for a fee of CHF 24 per pet, per night. The property also provides food and water bowls.

Does City-Hotel Ochsen have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to City-Hotel Ochsen?

The closest major airport to City-Hotel Ochsen is Zurich Airport (ZRH), which is about 19.8 mi away.

Are there rooms with balconies at City-Hotel Ochsen?

No, you won't find guestrooms with balconies at City-Hotel Ochsen.

City-Hotel Ochsen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 114 reviews
Rating 8 - Good. 37 out of 114 reviews
Rating 6 - Okay. 2 out of 114 reviews
Rating 4 - Poor. 0 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

sar

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and spotless hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The hotel looks just renovated. Bathroom products are high quality, I appreciated a lot the refilling idea (instead of one use products). I liked the wood furniture in the room, and the big size bed. Very kind reception staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a lovely place.

Beautiful hotel and very friendly and helpful staff. Perfectly located for walking by the lake and plenty of places to eat and drink close by.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice town and hotel. Very modern and clean and great bed.
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming stay in a pretty part of Zug. The facilities are modern despite the age of the building itself. church bells feature thematically
Stayed 1 night in Jun 2024

10/10 Excellent

Margrit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in beautiful part of town.

Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.
Stayed 1 night in Jun 2024

10/10 Excellent

Joe, Any city

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Jun 2024

10/10 Excellent

VOLKER

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
refrigerator might be a plus
Stayed 3 nights in Oct 2023

10/10 Excellent

Jade Sau Yung

Stayed 1 night in Jun 2023

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! The staff was extremely helpful and friendly. Great location with restaurants, shopping and the lake nearby. I highly recommend and will stay there again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Private and Professional Swiss Hotel

Good stay with very professional staff and hotel is very private.
Stayed 3 nights in Mar 2023

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing the satff were super friendly Dominic the concierge was fantastic
Stayed 3 nights in Feb 2023

10/10 Excellent

Barbara A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Andrew, Levin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2022

10/10 Excellent

Van

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could make more of an effort to have rooms ready early for guests requesting early check in. When someone has made an overnight flight and requested early arrival and check in, housekeeping should be instructed to get those rooms ready as a priority.
Stayed 2 nights in Oct 2022

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night in Zug

A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.
Stayed 1 night in Aug 2022

10/10 Excellent

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 3 nights in Jun 2022

8/10 Good

Bairam, New Malden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing personnel. Most friendly and helpful. Everything works. Buy God, that clock kills you during the night and single rooms are about 2 sq m in size
Stayed 1 night in May 2022

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved ZUG.

Friendly staff, very helpful. Clean room, had everything I needed. Close to old town, to shopping, and all the fun restaurants. I would definitely stay here again.
Stayed 1 night in Apr 2022

10/10 Excellent

Jill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an amazing stay. The staff is incredible and the historic building is beautiful.
Stayed 4 nights in Feb 2022