City Garden Hotel

4.5 star property
Luxury hotel with free breakfast and a fitness center

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Photo gallery for City Garden Hotel

Enjoy dining in a stylish space with modern design, sloped ceilings, and a unique light fixture.
Guests can relax in the lounge area, surrounded by a seating arrangement and a large window with an outside view.
Enjoy al fresco dining on the deck, surrounded by lush gardens and a serene pond.
Set amidst lush greenery, this multi-level structure offers panoramic views from its cantilevered section.
Guests can enjoy a comfortable stay with a bed, sink, and mirror, plus a window with a view of the surrounding greenery.

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast included
  • Air conditioning
  • Laundry

Explore the area

Map
Metallstrasse 20, Zug, 6300
  • Metalli Shopping Centre
    ‪2 min walk‬
  • Zug Old Town
    ‪11 min walk‬
  • Bossard Arena
    ‪14 min walk‬
  • Zürich (ZRH)
    ‪40 min drive‬

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Room options

Junior Room

  • 366 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 312 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Superior Suite

  • 409 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Zug

City Garden Hotel places you next to Metalli Shopping Centre and within a 15-minute walk of Alpine Panorama Path. This 78-room, 4.5-star hotel has free breakfast along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Metalli Shopping Centre - 2 min walk - 0.1 miles
  • Lake Zug - 8 min walk - 0.5 miles
  • Zug Old Town - 11 min walk - 0.6 miles
  • Bossard Arena - 14 min walk - 0.8 miles
  • Zug Trade Fair - 14 min walk - 0.8 miles

Getting around

  • Zug Station - 5 min walk
  • Zurich Airport (ZRH) - 55 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Yooji's - ‬5 min walk
  • ‪La Taverna - ‬4 min walk
  • ‪Negishi Sushi Bar - ‬5 min walk

About this property

City Garden Hotel

Luxury hotel with free breakfast and a fitness center
City Garden Hotel offers a gym, a sauna, and free WiFi in public areas. If you drive, self parking is CHF 15 per night, and there's also an airport shuttle for a fee. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and free newspapers.
Guests can expect free WiFi and 100-cm LCD TVs. Bathrooms have bathrobes and slippers. Minibars, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include a sauna and a fitness center.

Languages

English, French, German, Hungarian, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 15 per night)

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Golf
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 100-cm LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 11:30 PM) and Sunday - Sunday (2:00 PM - 11:30 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CHF 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CHF 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

City Garden Hotel Zug
City Garden Zug
City Garden Hotel Zug
City Garden Hotel Hotel
City Garden Hotel Hotel Zug

Frequently asked questions

Is a free cancellation option available at City Garden Hotel?

City Garden Hotel provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see near City Garden Hotel?

This hotel is located in Zug, just steps from Metalli Shopping Centre. You'll also find Lake Zug and Zug Old Town less than a mile away.

Will I be able to park at City Garden Hotel?

Yes, uncovered parking is offered for CHF 15 per night. Though parking is available on request, electric car charging is also available.

Does City Garden Hotel include a casino at the property?

No, City Garden Hotel doesn't have a casino.

Will I find an indoor pool at City Garden Hotel?

No, there is no indoor pool at this hotel.

Is City Garden Hotel good for couples?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Are there hot tubs at City Garden Hotel?

No, but guests can enjoy a sauna at this hotel.

Does City Garden Hotel feature a restaurant that includes a breakfast menu?

Yes, City Garden Hotel serves free buffet breakfast on weekday mornings from its restaurant.

Does City Garden Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at City Garden Hotel.

Are there connecting rooms at City Garden Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from City Garden Hotel?

The closest major airport to City Garden Hotel is Zurich Airport (ZRH), which is about 19.3 mi away.

Can I book a room with a balcony at City Garden Hotel?

No, there aren't any guestrooms with balconies at City Garden Hotel.

City Garden Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 6 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well designed, tasteful, quiet and well/located.
Stayed 2 nights in Apr 2025

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel. Odd weekend procedures

The hotel itself is great. Modern, clean, quiet. Reception is not staffed on Saturday, so you have to check in at the Park Hotel and that is where breakfast was on Sunday. It’s not far, but not convenient. It’s walkable from the train station. Good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities and hotel standard were excellent but I found some of the small things very disappointing. For almost £900 for two nights I found some of the penny pinching ridiculous. Welcome treats were not replaced (it was a small chocolate!) and the vanity set was repacked into cardboard case rather than replaced - it was opened to use the cotton buds. Excellent hotel but these little things were very disappointing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lukas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vielen Dank für den schönen Aufenthalt.
Stayed 2 nights in Jan 2025

8/10 Good

Arie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

cornel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

A.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Manuela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Hendrik-Jan

Stayed 1 night in Nov 2021

8/10 Good

Yvan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel was a ghost town...no front desk, no staff...just an interphone at the entrance to get to another hotel to get your room key an breakfast...very desapointing and unpleasant
Stayed 4 nights in Oct 2021

6/10 Okay

Laura

Stayed 2 nights in Sep 2021

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Sandra

Stayed 1 night in Jul 2021