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Pandora Vista Retreat

5.0 star property
Waterfront lodge with 2 restaurants and 2 outdoor pools
VIP Access

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Photo gallery for Pandora Vista Retreat

Exterior
Exterior
Royal Suite (Min stay 2 nights get free pick-up service ) | Premium bedding, free minibar, in-room safe, individually decorated
2 restaurants, breakfast served
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Pet friendly

Explore the area

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No.88 Yexipu, Zhangjiajie, Hunan, 427000
  • Place, Wulingyuan Scenic Area
    ‪1 min walk‬
  • Place, Bailong Elevator
  • Place, Sea of Clouds
    ‪29 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Signature Room, 1 Bedroom, Balcony, Mountain View

Signature Room, 1 Bedroom, Balcony, Mountain View | Terrace/patio

Signature Room, 1 Bedroom, Balcony, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View | Terrace/patio

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View | Terrace/patio

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Signature Room, 1 King Bed, Resort View, Poolside

Signature Room, 1 King Bed, Resort View, Poolside | Terrace/patio

Signature Room, 1 King Bed, Resort View, Poolside

  • 431 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Balcony, Mountain View

Signature Room, 1 King Bed, Balcony, Mountain View | Terrace/patio

Signature Room, 1 King Bed, Balcony, Mountain View

  • 420 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Courtyard View

Signature Room, 1 King Bed, Courtyard View | View from room

Signature Room, 1 King Bed, Courtyard View

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Mezzanine

Family Room, 2 Bedrooms, Mezzanine | Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 2 Bedrooms, Mezzanine

  • 861 sq ft
  • Sleeps 4
  • 1 King Trundle Bed

View all photos for Premier Room, 1 Bedroom, Mountain View, Courtyard Area

Premier Room, 1 Bedroom, Mountain View, Courtyard Area | Premium bedding, free minibar, in-room safe, individually decorated

Premier Room, 1 Bedroom, Mountain View, Courtyard Area

  • 753 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin room with Lotus Pond View, Balcony, Bathtub and Fireplace

Twin room with Lotus Pond View, Balcony, Bathtub and Fireplace | Mountain view

Twin room with Lotus Pond View, Balcony, Bathtub and Fireplace

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Zhangjiajie

Located in Wulingyuan, Pandora Vista Retreat is adjacent to Wulingyuan Scenic Area. This 40-room, 5-star lodge welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi.
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What's nearby

  • Wulingyuan Scenic Area - 1 min walk - 0.0 miles
  • Sea of Clouds - 29 min drive - 17.0 miles
  • Tianmen Mountain Cable Car - 38 min drive - 30.9 miles
  • Zhangjiajie National Forest Park - 42 min drive - 33.0 miles
  • Great Gate at Tianmen Mountain - 58 min drive - 35.9 miles

Getting around

  • Zhangjiajie (DYG) - 65 min drive

Restaurants

  • ‪McDonald's (麦当劳) - ‬33 min drive
  • ‪Discos - ‬34 min drive
  • ‪Tea House - ‬33 min drive
  • ‪天桥餐厅 - Avatar Restaurant - ‬34 min drive
  • ‪Whispering Mountain - ‬20 min walk

About this property

Pandora Vista Retreat

Waterfront lodge with 2 restaurants and 2 outdoor pools
Guests of Pandora Vista Retreat enjoy 2 outdoor pools, karaoke, and a children's pool. There's free parking, and an airport shuttle (available on request) for CNY 190 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury lodge include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect to find free WiFi and 55-inch LCD TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, electric kettles, and safes.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Free theme park shuttle
  • Free secured, uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 星河吧
  • 罐罐珍餐厅

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Karaoke
  • Library
  • Rooftop pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In a national park
  • In the mountains
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 200.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CNY 190 per vehicle (one-way)
  • Rollaway bed fee: CNY 200.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with offsite parking (reservations required). There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Homeward Mountain Hotel Zhangjiajie
Homeward Mountain Zhangjiajie
Homeward Mountain
Homeward Mountain Hotel
Pandora Vista Retreat Hotel
Pandora Vista Retreat Zhangjiajie
Pandora Vista Retreat Hotel Zhangjiajie

Frequently asked questions

What is there to do close to Pandora Vista Retreat ?

This lodge is situated in Wulingyuan, just steps from Wulingyuan Scenic Area. You'll also find Bailong Elevator and Sea of Clouds nearby.

Is parking available on site at Pandora Vista Retreat ?

Yes, secured self parking is offered for free at the lodge. Electric car charging is also available for guests.

Does Pandora Vista Retreat include a casino at the property?

No, Pandora Vista Retreat doesn't have a casino.

Will I find an indoor pool at Pandora Vista Retreat ?

No, this lodge doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Pandora Vista Retreat ?

This waterfront lodge offers many amenities for couples such as 2 outdoor pools and a bar with some guestrooms featuring fireplaces.

Are there hot tubs at Pandora Vista Retreat ?

No, this lodge doesn't have a spa tub.

Does Pandora Vista Retreat feature a restaurant that includes a breakfast menu?

Yes, Pandora Vista Retreat has 2 restaurants, and serves free breakfast (local cuisine) each morning.

Will Pandora Vista Retreat allow pets to stay for free?

Yes, pets stay free at Pandora Vista Retreat .

Does Pandora Vista Retreat have connecting rooms?

No, this lodge doesn't feature connecting guestrooms.

How close is the airport from Pandora Vista Retreat ?

The closest major airport to Pandora Vista Retreat is Zhangjiajie (DYG), which is about 17.2 mi away.

Are there rooms with balconies at Pandora Vista Retreat ?

No, there aren't any guestrooms with balconies at Pandora Vista Retreat .

Does Pandora Vista Retreat have a wedding venue on site?

There are wedding services available at Pandora Vista Retreat if that's in your vacation plans.

Pandora Vista Retreat Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 5 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Pandora Vista Retreat was truly exceptional. The hotel offered outstanding service, going above and beyond to accommodate all our needs. Surrounded by breathtaking views, the location was both peaceful and picturesque. Linda, our main contact before arrival, was incredibly helpful in ensuring we reached the resort safely. During our stay, Winnie, the resort staff and English translator, was always available and attentive, making sure everything ran smoothly. We couldn’t have asked for a better experience.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
If you want to stay in the country side with no room service, no restaurant, outdoor bathroom (which I don’t recommend in the winter) then this is the hotel for you. It is probably not the best option for tourists that are visiting Zhangjiajie as it in an isolated area. The hotel itself is clean, and the views are amazing! It was a good experience but it wasn’t what I had hoped.
Stayed 1 night in Dec 2019

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint break from city life

This is such a cute hotel. The service was great, food was delicious, and the property was so quiet and peaceful. It was raining when we were there so we couldn’t use the pool, but I bet it would be even more beautiful on a warm sunny day. The staff is friendly and wanting to please the guests. There isn’t really anything nearby which was fine for us as we needed a break from the chaos of a city. They have a bar, which is beautiful, up on a hill with karaoke and the bartender was so sweet playing us some American music! Would definitely recommend his hotel.
Stayed 3 nights in May 2019

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique magical place with great hospitality

Super surprised by the quality and uniqueness of this hotel. The staff were super attentive, food was fantastic and the area is magical. There is a great hike right up the valley behind the hotel. Rooms are nice and toasty in the winter but the rest of the hotel is a little cold so bring warm clothes. Looking forward to going back here one day
Stayed 2 nights in Feb 2019

10/10 Excellent

RANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to mentally relax in

Absolutely fantastic hotel , it will disconnect you from the world and it's very close to the Zhangjiajie national forest park . Grace at the reception is incredible and extremely helpful. Everyone at the resort are just so kind. I highly recommend you to use the hotel services for any airport pick-up and drops. Airport taxi will not accept to drop you there because it's very far away from the city center and the way is dark at night and a bumpy ride. All the important attraction could be arranged from the hotel. Due to the location it's challenging to do it on your own except for the national park forest which is just few mins away.
Stayed 3 nights in Jun 2018

4/10 Poor

Stig

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Mixed experience

Mixed Experience at Pandora Vista – Great Staff, But Several Drawbacks Pandora Vista is conveniently located just outside the west gate of the national park, and the hotel offers transport to the entrance, which is a nice touch. The highlight of our stay was Tiffany, a staff member who went above and beyond to assist us. She helped with tour bookings, route planning, and general advice—her support truly made a difference and was the best part of our experience. The hotel itself is small and has charming, cozy rooms. However, cleanliness was lacking, and we noticed mold on the walls, which was concerning. During our visit, the hotel was crowded with families, and the noise level was very high—from early morning until late at night. The hallways and pool area were filled with loud shouting and screaming, which made it difficult to relax. Meals are served a few hundred meters away from the hotel in a rather shabby back room. Breakfast consisted of noodles, dry bread, and occasionally some fruit—no drinks were provided, and overall it wasn’t worth eating. Dinner was available at the same location, but the menu was extremely limited, overpriced, and lacked flavor. Unfortunately, the hotel’s remote location means there are few, if any, alternative dining options nearby.
Stayed 5 nights in Jul 2025

10/10 Excellent

Hannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019