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GRAND HILAI SUN MOON LAKE

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Photo gallery for GRAND HILAI SUN MOON LAKE

Separate tub and shower, spring water tub, hair dryer, bathrobes
View from room
A modern bathroom with a large bathtub and a glass-enclosed shower area, offering a scenic view of a lake and mountains.
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Deluxe Suite, Lake View | Living room | 45-inch LED TV with satellite channels, Netflix, streaming services

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
No.139, Zhongxing Rd, Yuchi Township,, Yuchi, 555
  • Place, Shueishe Pier
    ‪1 min walk‬
  • Place, Sun Moon Lake
    ‪1 min walk‬
  • Place, Sun Fog Port
    ‪9 min walk‬

Room options

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View | Premium bedding, down comforters, free minibar, in-room safe

Deluxe Suite, Lake View

  • Lake view
  • 1174 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Prime Superior Room (6F~8F)

Premium bedding, down comforters, free minibar, in-room safe

Prime Superior Room (6F~8F)

9.6 out of 10
Exceptional
(5 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Prime Deluxe King Room with lake view (6F~7F)

Premium bedding, down comforters, free minibar, in-room safe

Prime Deluxe King Room with lake view (6F~7F)

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Sun Moon Suite

A modern hotel room with a large bed, bedside tables, a vanity with a mirror, and a view through the glass door.

Sun Moon Suite

  • Lake view
  • 1637 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Prime Superior King Room (3F)

A modern hotel room with a wooden wall, a grey sofa, a bed, a small table with a vase and oranges, and a TV on the wall.

Prime Superior King Room (3F)

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Yuchi

GRAND HILAI SUN MOON LAKE places you next to Sun Moon Lake and Shueishe Pier. This 93-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Shueishe Pier - 1 min walk - 0.0 miles
  • Sun Moon Lake - 1 min walk - 0.1 miles
  • Meihe Garden - 2 min walk - 0.1 miles
  • Shueishe Visitors Center - 3 min walk - 0.2 miles
  • Sun Fog Port - 9 min walk - 0.5 miles

Getting around

  • Shuili Checheng Station - 33 min drive
  • Taoyuan International Airport (TPE) - 163 min drive

Restaurants

  • ‪Starbucks 日月潭門市 - ‬1 min walk
  • ‪阿嬤古早味香菇茶葉蛋 - ‬15 min drive
  • ‪茶老爸 - ‬2 min walk
  • ‪日月潭新山味邵族風味餐廳 - ‬2 min walk
  • ‪田園日月潭紅茶手工蛋捲 - ‬3 min walk

About this property

GRAND HILAI SUN MOON LAKE

Built in 2024, the brand new GRAND HILAI SUN MOON LAKE features a full-service spa, karaoke, and an outdoor pool. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect 45-inch LED TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer spring water baths, hair dryers, and children's slippers. Free minibar items, balconies, and refrigerators are also available.
Hot springs and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

Guests under 12 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs open between 7:00 AM and 10:30 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 11:00 AM for a fee: TWD 1,848 for adults and TWD 924 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Health club
  • Hot spring
  • Karaoke
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • In-room crib
  • In-room refrigerator
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In the mountains
  • On a lake
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot spring
  • Hot springs open from 7:00 AM - 10:30 PM
  • Hot springs water temperature - 108 ºF
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2024
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LED TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for TWD 8800.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately TWD 1848 for adults and TWD 924 for children
  • Rollaway bed fee: TWD 8800.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 交觀宿字第15 號

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Hot springs access available from 7:00 AM to 10:30 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Wen Wan Resort
Wen Wan Resort Sun Moon Lake
Wen Wan Sun Moon Lake
The Wen Wan Resort Sun Moon Lake Taiwan/Nantou
Grand Hilai Sun Moon Yuchi
GRAND HILAI SUN MOON LAKE Hotel
GRAND HILAI SUN MOON LAKE Yuchi
The Wen Wan Resort Sun Moon Lake
GRAND HILAI SUN MOON LAKE Hotel Yuchi

Frequently asked questions

Is free cancellation available at GRAND HILAI SUN MOON LAKE?

GRAND HILAI SUN MOON LAKE provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at GRAND HILAI SUN MOON LAKE?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at GRAND HILAI SUN MOON LAKE on Jul 15, 2026 start from $562, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to GRAND HILAI SUN MOON LAKE?

This hotel is located in Yuchi and just steps from Sun Moon Lake and Meihe Garden. You'll also find Sun Fog Port and Shuishebayandi Park less than a mile away.

Is parking available on site at GRAND HILAI SUN MOON LAKE?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station is also available.

Is there a spa at GRAND HILAI SUN MOON LAKE?

There is a full-service spa available for guests to enjoy and services include body treatments and facials.

Are there luxury amenities available at GRAND HILAI SUN MOON LAKE?

Yes, guests can indulge in luxuries such as a hot spring, 3 restaurants, and a full-service spa at this hotel.

Does GRAND HILAI SUN MOON LAKE feature a casino on the premises?

No, GRAND HILAI SUN MOON LAKE doesn't have a casino.

Is there an indoor pool at GRAND HILAI SUN MOON LAKE?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What amenities will couples enjoy at GRAND HILAI SUN MOON LAKE?

This lakeside hotel offers many amenities for couples such as 3 restaurants and an outdoor pool with some guestrooms featuring a private indoor hot tub.

Does GRAND HILAI SUN MOON LAKE have a hot tub?

No, but this hotel offers spring water bathtubs in all guestrooms.

Does GRAND HILAI SUN MOON LAKE have a restaurant that serves breakfast?

Yes, GRAND HILAI SUN MOON LAKE has 3 restaurants, and serves self-serve breakfast each morning for a surcharge.

Will GRAND HILAI SUN MOON LAKE allow pets to stay for free?

No, pets aren't allowed at GRAND HILAI SUN MOON LAKE.

Does GRAND HILAI SUN MOON LAKE have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at GRAND HILAI SUN MOON LAKE?

Yes, every guestroom at GRAND HILAI SUN MOON LAKE comes with a balcony and some offer lake views.

Does GRAND HILAI SUN MOON LAKE have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at GRAND HILAI SUN MOON LAKE.

GRAND HILAI SUN MOON LAKE Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 64 out of 69 reviews
Rating 8 - Good. 4 out of 69 reviews
Rating 6 - Okay. 1 out of 69 reviews
Rating 4 - Poor. 0 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Perfect location to see the lake, specially from the balcony of the bar. Room is big and clean, food is excellent, staffs are all very polite and caring. Highly recommended!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great views and location, and a comfortable, modern room. I would absolutely stay here again and highly recommend it to others.
Balcony view
Hotel interior view
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Houng-jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is Exceptionally good among the hotels I stayed in Taiwan this trip.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

chi ren

Liked: Cleanliness, amenities, property conditions & facilities
yes very clean and all the stuff are very kindly and polite.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hsing-Fang

Liked: Cleanliness, staff & service, property conditions & facilities
The best service, the best view,
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ju Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pen Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Grand Hilai Sun Moon Lake far exceeded our expectations. The welcome we received was warm and attentive, we felt right at home the moment we stepped through the door to our room. The view of the lake was breathtaking and the room was decorated so nicely. The General Managers and staff were so helpful and accommodating. The breakfast buffet is generous and delicious. The spa experience was top notch and Jasmine, my therapist was so intuitive and had a wonderful touch. The Grand Halai is one of the best experiences I’ve had top to bottom. I can’t wait to come back.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service. Rooms are spacious with all the amenities you need. Phenomenal views of the lake from our room. The bar is closed 5-8pm which we found super puzzling and didn’t know until we showed up at 5pm for a cocktail. Never heard of that at a hotel before. No food or drink service at the pool - also seems unusual for such a high end hotel. Otherwise a wonderful experience!
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Wei-Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體不錯
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

TING YI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐的Buffet真的很讚，看著美美的湖景，一整天的心情都完美了。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Toro

Liked: Cleanliness, staff & service, amenities
非常舒服的體驗。景很好，服務周到。價格以外，目前感受最好的飯店
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

CHI HSUAN

Liked: Cleanliness, staff & service, amenities
是
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

POCHUN

Liked: Cleanliness, staff & service, amenities
不管是氛圍或者是人員的服務，都非常的棒。 很推薦想要在日月潭附近有個美好舒適的住宿地點。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YICHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
從check in開始的專屬接待辦理、入房後夜床服務、房間寬敞且乾淨舒適，陽台可遠眺日月潭景色、晚上九點還有提供道地小吃宵夜、早餐精緻主餐河龍蝦和勒眼牛排很美味，再搭配自助吧，整體體驗很滿意，會想再訪。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

HUI YIN PATTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

無與倫比的旅行

真的完全將日月潭的美盡收眼底！飯店的服務和態度真的好溫暖又專業！如果你是美食老饕，帶著空胃來享受吧！從早到晚有吃不完的美食！
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ta-Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

用心經營的酒店

日月潭酒店首選，您來住看看就能體會，下次一定全家一起再來。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

TING-DUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

飯店與服務都讓人非常滿意

飯店住宿 與各設施都很讚，食物也很滿意，房內可以直接泡湯看湖景
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

SHIH-PEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務太好了
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

LI YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
餐飲優秀服務優等客房舒服環境很棒
Stayed 2 nights in May 2025
Verified

10/10 Excellent

CHENG-TAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員態度非常 親切
Stayed 1 night in May 2025
Verified

10/10 Excellent

HSIN-MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常優質，值得與好友分享！
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yun-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常優秀的飯店

服務細緻用心 建議房間的垃圾桶可以增加一個比較夠用。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

YIFUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常用心的Hotel.

雖然服務人員有些不熟練，但是每位服務人員都表現了非常熱忱的態度，很棒的感覺。 餐飲非常棒，尤其是中式晚餐，食器，擺盤，料理精彩美味，米其林等級的水準，超讚👍！
Stayed 1 night in Jan 2025