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The Westin Xian

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Xi'an

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Photo gallery for The Westin Xian

Lobby lounge
Club Room, 1 King Bed | Lounge | Lobby lounge
1 bedroom, premium bedding, minibar, in-room safe
View from property
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • 24/7 front desk
  • Gym

Explore the area

Map
66 Ci En Road, Qu Jiang New District, Xi'an, Shaanxi, 710061
  • Giant Wild Goose Pagoda
    ‪7 min walk‬
  • Xi'an Bell Tower
    ‪7 min drive‬
  • Xi'an Bell Tower and Drum Tower
    ‪7 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪33 min drive‬

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Room options

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed, City View

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 2 Twin Beds, City View

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Westin, Family Studio, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Westin, Family Studio, 1 Double Bed

  • 969 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Lounge | Lobby lounge

Club Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Bedroom

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 969 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Studio, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Westin, Studio, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Non Smoking

Club Room, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 Bedroom, Non Smoking

  • 969 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Room, 1 Bedroom

Junior Room, 1 Bedroom | Living area | LCD TV, fireplace, iPod dock, toys

Junior Room, 1 Bedroom

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms

Room, 3 Bedrooms | Living area | LCD TV, fireplace, iPod dock, toys

Room, 3 Bedrooms

  • 969 sq ft
  • Sleeps 4
  • 3 Double Beds

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About the neighborhood

Xi'an

Located in Yanta Qu within a short walk of Giant Wild Goose Pagoda, The Westin Xian is within a mile (2 km) of other popular sights such as Tang Paradise. This 377-room, 5-star hotel has a full-service spa along with an indoor pool and a 24-hour gym. It's connected to a shopping center in central Xi'an and also close to Drum Tower and Xi'an City Walls.

What's nearby

  • Giant Wild Goose Pagoda - 7 min walk - 0.4 miles
  • Shaanxi History Museum - 2 min drive - 0.9 miles
  • Drum Tower - 4 min drive - 2.3 miles
  • Xi'an Bell Tower - 7 min drive - 3.6 miles
  • Xi'an Bell Tower and Drum Tower - 7 min drive - 3.6 miles

Getting around

  • Tiyuchang Station - 6 min drive
  • Xi'an East Station - 13 min drive
  • Xi'an (XIY-Xianyang Intl.) - 56 min drive

Restaurants

  • ‪丝路餐厅 - ‬2 min walk
  • ‪Papa Park - ‬2 min walk
  • ‪汉阳馆 - ‬4 min walk
  • ‪梦湘肴 - ‬3 min walk
  • ‪曲江城ktv - ‬2 min walk

About this property

The Westin Xian

Luxury hotel with 3 restaurants connected to a shopping center in Xi'an
The Westin Xian features a full-service spa, an indoor pool, and a children's pool. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include fireplaces, iPod docks, and dining areas. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 158 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Five Zen5es
  • Mai
  • Mix Bar
  • Seasonal Tastes

Things to do

  • 24-hour health club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (16,038 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Grab bar near toilet
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 11 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Westin Hotel Xian
Westin Xian
Xian Westin
The Westin Xian China/Shaanxi
Westin Xian Hotel
The Westin Xian Hotel
The Westin Xian Xi'an
The Westin Xian Hotel Xi'an

Frequently asked questions

Are free cancellation options available at The Westin Xian?

The Westin Xian provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to see near The Westin Xian?

This hotel is situated in Yanta Qu, just steps from Tang City Wall Ruins Park and Da Ci'en Temple, and within a short walk of Giant Wild Goose Pagoda. You'll also find Datang Everbright City and Tang Paradise less than a mile away.

Is there parking available at The Westin Xian?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa at The Westin Xian?

There is a full-service spa available for guests to enjoy and services include massages.

Does The Westin Xian include a casino?

No, The Westin Xian doesn't have a casino.

Will I find an indoor pool at The Westin Xian?

Yes, this hotel has an indoor pool. Guests have pool access between 6 AM and 11 PM.

What amenities will couples enjoy at The Westin Xian?

There are many amenities for couples at this hotel, including a fireplace as well as an indoor pool and a bar.

Does The Westin Xian have a hot tub?

No, but this hotel does have a steam room.

Does The Westin Xian have a restaurant with a breakfast menu?

Yes, The Westin Xian has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Westin Xian allow pets to stay for free?

No, pets and service animals aren't allowed at The Westin Xian.

Are there connecting rooms at The Westin Xian?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to The Westin Xian?

The closest major airport to The Westin Xian is Xi'an (XIY-Xianyang Intl.), which is about 19.3 mi away.

Are there rooms with balconies that I can book at The Westin Xian?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or city views.

The Westin Xian Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 165 out of 261 reviews
Rating 8 - Good. 74 out of 261 reviews
Rating 6 - Okay. 13 out of 261 reviews
Rating 4 - Poor. 8 out of 261 reviews
Rating 2 - Terrible. 1 out of 261 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mordechai, MALIBU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I initially booked a two-night stay at The Westin Xian but ended up leaving early and I’m glad I did. While the hotel has potential, it feels dated and poorly maintained. We reserved a large one-bedroom suite but were given a lower-floor room that required a long walk to reach. Since we were traveling with my elderly father-in-law, we requested a wheelchair, expecting a hotel of this caliber to have a good one. Unfortunately, the wheelchair was broken. Although they replaced it, the second one wasn’t much better. In contrast, the smaller room on a higher floor had a much better view and a more pleasant atmosphere. The hotel’s layout is inconvenient, with long walking distances and a lack of strategically placed elevators a major issue for guests with mobility concerns. On a positive note, the breakfast was good, but overall, the hotel needs significant updates to meet the expectations of a luxury stay. It’s not a terrible hotel, but for the price and brand, I expected much better maintenance and service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gina

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

richard leslie

Stayed 2 nights in Dec 2024

10/10 Excellent

Boon Hoe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Walking distance to nearest mrt station. Everbright city just besides. Big shopping mall just opposite the road. Good friendly n approachable staff namely Hank Gao, Sissie Zhang, Kanari Ding n Marina.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andy, Cincinnati

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities for our family
Stayed 2 nights in Nov 2024

10/10 Excellent

Chicheung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Fuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. The hotel is within walking distances of many places of interest.
Stayed 6 nights in Nov 2024

10/10 Excellent

Li Eng G

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great location, facilities were very nice, overall very pleasant experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Nong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, all staff are very friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Hsiu

Traveled with family
Disliked: Staff & service, property conditions & facilities
No window view. Building blocks outside windows.
Stayed 3 nights in Jul 2024

10/10 Excellent

lei

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jun 2024

10/10 Excellent

Yuehong

Liked: Cleanliness, property conditions & facilities
Perfect location
Stayed 2 nights in Jun 2024

10/10 Excellent

Zane

Stayed 1 night in Jun 2024

8/10 Good

Hua

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The location is very good and there is a wide range of food at breakfast Buffett, including Chinese and western cuisine. The room is outdated a bit but clean. I reserved a city view room but was given a room with sort of garden view. When I asked the hotel staff, I was told that the room with city view is generally noisy and it really sounds like an excuse. I just hoped that when checking in, they should’ve made it clear to me.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ming

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing experience staying at Westin
Stayed 3 nights in Dec 2023

2/10 Terrible

Qing

Disliked: Cleanliness, staff & service, property conditions & facilities
I recently booked an executive suite based on the appealing photos showcasing a beautiful view. However, upon checking in, I was informed by the front desk that the room I had booked was not available. After consulting with a supervisor, they informed me that the room was now available, but it did not offer the promised view displayed in the room details. To my disappointment, the supervisor explained that the photo in the room details was actually taken from a bar within the building and was unrelated to the room itself. Furthermore, when I entered the room, I immediately noticed that the trash cans had not been cleaned, and there was a strong odor resembling urine near the door. This lack of cleanliness was disheartening and added to my overall negative experience during check-in. However, I must acknowledge that the location of the hotel is quite pleasant. In summary, my check-in experience was unsatisfactory due to the unavailability of the promised room with a view, the misleading photo in the room details, and the cleanliness issues within the room. Nonetheless, I appreciate the hotel's desirable location.
Stayed 2 nights in Oct 2023

10/10 Excellent

BILL

Liked: Cleanliness, staff & service, property conditions & facilities
Great area，prime location.
Stayed 2 nights in Jun 2023

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right next to Pagoda and many food & shopping options nearby. Very friendly and caring staff, allowing us to check in in the morning into an upgraded and very spacious room. The only thing that lacks slightly back behind the high hotel standard is the swimming pool with a little outdated facilities and sombre atmosphere. The hotel offers free entrance into the art museum attached which is worth a visit e.g. after enjoying the rich and tasty breakfast.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

4/10 Poor

Charles

Business traveler, Traveled with family
Dark poorly lit corridors rooms considerable distance away from reception poorly signposted Water stained bathrooms, slate tiles poorly fixed
Stayed 1 night in Nov 2019

10/10 Excellent

Daniel

Stayed 4 nights in Oct 2019

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic faculty, service and location!
Stayed 1 night in Oct 2019

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