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Castle Hotel Windsor

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Castle Hotel Windsor

Terrace/patio
Property preview
Lunch and dinner served
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Air conditioning

Explore the area

View in a map
18 High Street, Windsor, England, SL4 1LJ
  • Place, Windsor Castle
    ‪2 min walk‬
  • Place, Windsor Racecourse
    ‪4 min drive‬
  • Place, LEGOLAND® Windsor
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Ensuite, City View

10.0 out of 10
Exceptional
(13 reviews)
  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

8.8 out of 10
Excellent
(8 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

Superior Double Room, 1 Queen Bed, Ensuite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

9.8 out of 10
Exceptional
(11 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View (Heritage Twin)

Superior Room, 2 Twin Beds, City View (Heritage Twin) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, City View (Heritage Twin)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, City View (Park Wing Classic)

Standard Room, 1 Queen Bed, City View (Park Wing Classic) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, City View (Park Wing Classic)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds (Park Wing Twin)

Superior Room, 2 Twin Beds (Park Wing Twin) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds (Park Wing Twin)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, City View (Mews Suite)

Suite, 1 King Bed, City View (Mews Suite) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, City View (Mews Suite)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Windsor

Located in Windsor City Centre, Castle Hotel Windsor is within a 10-minute walk of popular sights such as Windsor Castle and Thames River. This 4-star hotel has 108 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Windsor Castle - 2 min walk - 0.1 miles
  • Eton College - 15 min walk - 0.8 miles
  • Windsor Racecourse - 4 min drive - 1.5 miles
  • LEGOLAND® Windsor - 5 min drive - 2.7 miles
  • Windsor Great Park - 5 min drive - 2.9 miles

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪The Horse & Groom - ‬1 min walk
  • ‪The Ivy Windsor - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Wagamama Windsor - ‬2 min walk
  • ‪The Prince Harry - ‬1 min walk

About this property

Castle Hotel Windsor

Luxury hotel with a 24-hour front desk and a restaurant
Guests of Castle Hotel Windsor enjoy access to free WiFi in public areas, a conference center, and a business center. Self parking is available for GBP 30 per night. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include coffee/tea in a common area, a library, and express check-out.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Other standard amenities include coffee makers, hair dryers, and safes.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

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9.0 out of 10, Wonderful, 1,004 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Leaf at The Castle Hotel
  • Leaf at The Castle Hotel

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (893 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Renovations and closures

This property is closed from February 16 2026 to February 23 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

Is a free cancellation option available at Castle Hotel Windsor?

Castle Hotel Windsor provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Castle Hotel Windsor?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Castle Hotel Windsor on Dec 7, 2025 start from $144.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Castle Hotel Windsor?

This hotel is situated in Windsor City Centre within a 10-minute walk of Windsor Castle and Thames River. You'll also find Thames Path and Frogmore House less than a mile away.

Is there parking available at Castle Hotel Windsor?

Yes, uncovered parking is offered for GBP 30 per night. Accessible parking and electric car charging are also available for guests.

Does Castle Hotel Windsor feature a casino?

No, Castle Hotel Windsor doesn't have a casino.

Will I find an indoor pool at Castle Hotel Windsor?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Castle Hotel Windsor?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Does Castle Hotel Windsor have a hot tub?

No, there isn't a spa tub at this hotel.

Does Castle Hotel Windsor have a restaurant with a breakfast menu?

Yes, Castle Hotel Windsor serves buffet breakfast for a surcharge each morning at Leaf at The Castle Hotel.

Will Castle Hotel Windsor allow pets to stay free of charge?

No, pets aren't allowed at Castle Hotel Windsor though service animals are welcome.

Does Castle Hotel Windsor have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Castle Hotel Windsor?

The closest major airport to Castle Hotel Windsor is Heathrow Airport (LHR), which is 12.5 mi away (22 minutes by car). Another top airport is Farnborough (FAB), which is located 20.8 mi away (40-minute drive).

Are there rooms with balconies at Castle Hotel Windsor?

No, there aren't any guestrooms with balconies at Castle Hotel Windsor.

Reviews

Castle Hotel Windsor Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 663 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 72 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

Reviews

10/10 Excellent

Belinda

Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the convenience of this facility! Historical stay, in the center of the action. So easy to walk around from this central point.
Stayed 1 night in Aug 2025

4/10 Poor

John

Liked: Room comfort
Great service, poor food and no hot water
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff. The hotel is well placed for the castle with parking on site available
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Stayed 3 nights in Aug 2025

8/10 Good

risa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Disliked: Staff & service

Weekend stay

Did not eat at hotel, bed was average
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2025

4/10 Poor

Hasan

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lina, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the room with a city view and it was excellent, a lot of space, comfortable bed, nice bathroom, the white robes and white slippers are always creating an luxurious feel. Amazing selection of tea, coffee, water and milk in the mini fridge in the room. Will stay again next time I am in Windsor.
Stayed 1 night in Aug 2025

10/10 Excellent

yorgis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Food t restaurant was good. Great location. Easy to park on site.
Stayed 1 night in Aug 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Max

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, excellent staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

PHILIP

Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Stayed 2 nights in Jul 2025

10/10 Excellent

Filomena

Stayed 1 night in Jul 2025

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