The Com Plex Motel

3.0 star property
Motel in Whakatane with free parking

Choose dates to view prices

Photo gallery for The Com Plex Motel

Front of property - evening/night
Staircase
Exterior
Family Studio Suite, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Place, Wairere Falls
    ‪2 min walk‬
  • Place, Mataatua: The House That Came Home
    ‪3 min walk‬
  • Place, Whakatane River Walk
    ‪5 min walk‬
  • Airport, Whakatane (WHK)
    ‪17 min drive‬

Room options

Top Floor Studio Suite

9.8 out of 10
Exceptional
(51 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Accessible Studio Suite

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Heritage Twin Suite- McAlister (Top Floor)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Studio Suite, Accessible

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Whakatane

Located in Whakatāne Town, The Com Plex Motel is next to Whakatane River Walk and Wairere Falls. This 28-room, 3-star motel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Wairere Falls - 2 min walk - 0.1 miles
  • Mataatua: The House That Came Home - 3 min walk - 0.2 miles
  • Te Manuka Tutahi Marae - 3 min walk - 0.2 miles
  • Whakatane River Walk - 5 min walk - 0.3 miles
  • Te Papaka & Puketapu - 11 min walk - 0.6 miles

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • ‪Baxter's Cafe - ‬8 min walk
  • ‪Ohiwa Oyster Farm - ‬11 min drive
  • ‪Kebab House - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Village Bakery - ‬3 min drive

About this property

The Com Plex Motel

Motel in Whakatane with free parking
Guests of The Com Plex Motel enjoy features like free WiFi in public areas. Free parking is available if you drive.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ironing boards and wardrobes or closets are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
  • Check-in: 2:00 PM—-7:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

Frequently asked questions

Is a free cancellation option available at The Com Plex Motel?

The Com Plex Motel offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at The Com Plex Motel?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at The Com Plex Motel on Jan 4, 2026 start from $81.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Com Plex Motel?

This motel is situated in Whakatāne Town, just steps from Whakatane River Walk and Wairere Falls, and within a short walk of Mataatua: The House That Came Home. You'll also find Te Manuka Tutahi Marae and Pohaturoa less than a mile away.

Will I be able to park at The Com Plex Motel?

Yes, uncovered self parking is offered for free at the motel. Accessible parking is also available for guests.

Does The Com Plex Motel include a casino on the premises?

No, The Com Plex Motel doesn't have a casino.

Is there an indoor pool at The Com Plex Motel?

No, there is no indoor pool at this motel.

Is The Com Plex Motel a good place to stay for couples?

Amenities that appeal to couples at this motel include a restaurant and a restaurant bar.

Does The Com Plex Motel have a hot tub?

No, this motel doesn't have a spa tub.

Does The Com Plex Motel feature a restaurant that includes a breakfast menu?

No, The Com Plex Motel doesn't have a restaurant that serves breakfast.

Does The Com Plex Motel allow pets to stay for free?

No, pets aren't allowed at The Com Plex Motel though service animals are welcome.

Are there connecting rooms at The Com Plex Motel?

No, there aren't connecting guestrooms at this motel.

How far is the airport from The Com Plex Motel?

The closest major airport to The Com Plex Motel is Whakatane (WHK), which is 6.8 mi away (15 minutes by car).

Are there rooms with balconies at The Com Plex Motel?

No, you won't find guestrooms with balconies at The Com Plex Motel.

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 306 out of 385 reviews
Rating 8 - Good. 71 out of 385 reviews
Rating 6 - Okay. 5 out of 385 reviews
Rating 4 - Poor. 3 out of 385 reviews
Rating 2 - Terrible. 0 out of 385 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in Sep 2025

10/10 Excellent

christopher

Stayed 3 nights in Sep 2025

10/10 Excellent

Tasman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My whole experience was pleasant! the staff were accommodating and friendly, and the apartments/ rooms are modern, clean and comfortable! I’ll be coming back in the future and definitely recommend the stay to others ☺️
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the king bed and large shower
Stayed 1 night in Sep 2025

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Com Plex!
Stayed 2 nights in Sep 2025

10/10 Excellent

Huei Wein

Stayed 1 night in Aug 2025

8/10 Good

Uma

Stayed 4 nights in Aug 2025

10/10 Excellent

Keriana

Liked: Cleanliness, staff & service, property conditions & facilities
Love the spacious shower, clean and tidy, would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Keriana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Sammuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation
Stayed 1 night in Aug 2025

10/10 Excellent

Deanne

Stayed 2 nights in Aug 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay will stay again but they need to check there rooms as one of the dining chairs felt like it was going to break but other wise was fine.
Stayed 2 nights in Aug 2025

10/10 Excellent

Toni-Marie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities
Check in was quick and efficient - and we found we had been upgraded to an upstairs Queen suite. It was spacious, the bed very comfortable and facilities good. Tv, fridge, microwave, kettle, crockery, cutlery and some glassware provided. Coffee, hot chocolate, biscuits and chocolate replenished each day. The bathroom was large with a powerful shower. Hot water was plentiful. We chose The Com Plex due to its location just off the main street. Two supermarkets were within easy walking distance. There were plenty of places to eat nearby. We were so pleased that we stayed here and would highly recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chrissy

All up everything was great.
Stayed 1 night in Jul 2025

8/10 Good

Dianne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
easy Parking and Convenient to Town
Stayed 2 nights in Jul 2025

8/10 Good

Nik

Stayed 3 nights in Jul 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with nearby restaurants and shops
Stayed 1 night in Jun 2025

10/10 Excellent

Mere

Stayed 1 night in Jul 2025

8/10 Good

jody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was a good size and very clean. Very handy location to town. Would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandre

Stayed 1 night in Jun 2025