The Com Plex Motel

3.0 star property

Choose dates to view prices

Photo gallery for The Com Plex Motel

Front of property - evening/night
Restaurant
Family Studio Suite, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Place, Te Manuka Tutahi Marae
    ‪3 min walk‬
  • Place, Mataatua: The House That Came Home
    ‪3 min walk‬
  • Place, Whakatane River Walk
    ‪5 min walk‬
  • Airport, Whakatane (WHK)
    ‪17 min drive‬

Room options

Top Floor Studio Suite

9.8 out of 10
Exceptional
(57 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Accessible Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Heritage Twin Suite- McAlister (Top Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Studio Suite, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Whakatane

Located in Whakatāne Town, The Com Plex Motel is next to Whakatane River Walk and Wairere Falls. This 28-room, 3-star motel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Wairere Falls - 2 min walk - 0.1 miles
  • Te Manuka Tutahi Marae - 3 min walk - 0.2 miles
  • Mataatua: The House That Came Home - 3 min walk - 0.2 miles
  • Whakatane River Walk - 5 min walk - 0.3 miles
  • Te Papaka & Puketapu - 11 min walk - 0.6 miles

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • ‪Baxter's Cafe - ‬8 min walk
  • ‪Ohiwa Oyster Farm - ‬11 min drive
  • ‪Kebab House - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Burger King - ‬16 min walk

About this property

The Com Plex Motel

Guests of The Com Plex Motel enjoy features like free WiFi in public areas. Free parking is available if you drive.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ironing boards and wardrobes or closets are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
  • Check-in: 2:00 PM—-7:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

Frequently asked questions

Is a free cancellation option available at The Com Plex Motel?

The Com Plex Motel offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at The Com Plex Motel?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at The Com Plex Motel on Mar 30, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Com Plex Motel?

This motel is situated in Whakatāne Town, just steps from Whakatane River Walk and Wairere Falls, and within a short walk of Mataatua: The House That Came Home. You'll also find Te Manuka Tutahi Marae and Pohaturoa less than a mile away.

Will I be able to park at The Com Plex Motel?

Yes, uncovered self parking is offered for free at the motel. Wheelchair-accessible parking is also available for guests.

Does The Com Plex Motel include a casino on the premises?

No, The Com Plex Motel doesn't have a casino.

Is there an indoor pool at The Com Plex Motel?

No, there is no indoor pool at this motel.

Is The Com Plex Motel a good place to stay for couples?

Amenities that appeal to couples at this motel include a restaurant and a bar.

Are there hot tubs at The Com Plex Motel?

No, this motel doesn't have a spa tub.

Does The Com Plex Motel feature a restaurant that includes a breakfast menu?

No, The Com Plex Motel doesn't have a restaurant that serves breakfast.

Does The Com Plex Motel allow pets to stay for free?

No, pets aren't allowed at The Com Plex Motel though service animals are welcome.

Are there connecting rooms at The Com Plex Motel?

No, there aren't connecting guestrooms at this motel.

How far is the airport from The Com Plex Motel?

The closest major airport to The Com Plex Motel is Whakatane (WHK), which is 6.8 mi away (15 minutes by car).

Can I book a room with a balcony at The Com Plex Motel?

No, there aren't any guestrooms at The Com Plex Motel that offer a balcony.

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 341 out of 428 reviews
Rating 8 - Good. 76 out of 428 reviews
Rating 6 - Okay. 8 out of 428 reviews
Rating 4 - Poor. 3 out of 428 reviews
Rating 2 - Terrible. 0 out of 428 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

David

Stayed 3 nights in Dec 2025

8/10 Good

Tim

Business traveler
Very tidy and clean room
Stayed 1 night in Dec 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we requested
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, close to town
Stayed 1 night in Nov 2025

10/10 Excellent

Meng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Stayed 1 night in Nov 2025

10/10 Excellent

Johannes

Liked: Cleanliness, amenities, property conditions & facilities
Reception services was beyond comprehension the best I ever experience through my travels Room was ready and what a wonderful room up market nice bed tv coffee and shampoo soaps nothing to fault the room The grounds was impeccable clean this is a gem Hotel on the premises and value for money Big accolades to the owners thanks for the xtra lock up garage for my trike thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and compact. Staff were business like and courteous. Special mention to Scottish cleaning lady who was professional and friendly. Units are new and adjacent to a heritage pub with its own restaurant.Only a five minute walk to numerous eateries and shops on the Strand. Units are very quiet as windows and doors are double glazed. Personal parking spot outside of each unit. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, comfortable close to everything.
Stayed 1 night in Nov 2025

4/10 Poor

Stephen

Stayed in the original building room, Simpkins. People in opposite room smoked heavily at the emergency door entrance, with the door open. Corridor filled with smoke smell which ended up filling room. Moved to a room further down corridor, next night, result the same.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
Room nice and clean bed comfortable
Stayed 2 nights in Nov 2025

8/10 Good

Sonika

Stayed 1 night in Nov 2025

10/10 Excellent

Sanita

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2025

10/10 Excellent

Chloe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was on the top floor getting the afternoon sun. Great location with all local bars few minutes walk on the Main Street. Clean and tidy room/ bathroom and very comfy bed!
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location Lovely comfortable beds which is really important for me and friendly welcoming staff will dif come back
Stayed 1 night in Nov 2025

10/10 Excellent

HAMISH

Traveled with group
Liked: Cleanliness, amenities
Air con worked well and extra parking was not a problem.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leisha

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, staff lovely
Stayed 1 night in Oct 2025

10/10 Excellent

Leisha

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Black out curtains, felt safe and easy, Clean, lovely staff
Stayed 1 night in Oct 2025

10/10 Excellent

Chrissy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig & Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy
Stayed 1 night in Oct 2025

10/10 Excellent

Toby

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the town and pretty building.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, quiet room
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, modern rooms and friendly staff
Stayed 1 night in Sep 2025