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The Ben, Autograph Collection

VIP Access

Choose dates to view prices

A rooftop pool area with lounge chairs and tables, palm trees, and a view of the city at dusk.

An outdoor dining area with tables and chairs, a bar, and a view of the water.

Wicker chairs with cushions, a wooden table, and potted plants in a lobby area.

A restaurant with a bar area, seating with blue cushions, and a mural on the wall.

A modern hotel with multiple balconies, large windows, and a well-lit entrance.

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet friendly
Free WiFi
Air conditioning
Gym

Explore the area

251 N NARCISSUS AVE, West Palm Beach, FL, 33401

Place, Clematis Street
‪1 min walk‬
Place, CityPlace
‪9 min walk‬
Place, Palm Beach County Convention Center
‪17 min walk‬
Airport, President Donald J. Trump Intl. Airport (DJT)
‪10 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

A hotel room with a large bed, a desk, a chair, a view of the water, and a balcony.

Room, 1 King Bed, Balcony, Marina View

Exceptional

Sea view
343 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Room, 1 King Bed, City View

Exceptional

City view
343 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

A marina with numerous yachts docked, a bridge, and a large building in the background.

Room, 2 Queen Beds, Marina View

Exceptional

Sea view
347 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

A modern hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Queen Beds, City View

Excellent

City view
347 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

A modern living room with a sofa, armchairs, a coffee table, and a view of a marina.

Junior Suite, 1 King Bed

Sea view
638 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Queen Beds

Wonderful

343 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed

Exceptional

343 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

A modern hotel room with two beds, a desk, and a view of the water.

Room, 2 Queen Beds (Mobility Accessible, Tub)

347 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

A modern hotel room with two beds, a desk, and a view of the water.

Room, 2 Queen Beds (Hearing Accessible)

347 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

A modern hotel room with two beds, a desk, and a view of the water.

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

347 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

A modern hotel room with a large bed, a desk, a chair, and a small table.

Room, 1 King Bed, Balcony, Marina View (Mobility Accessible, Tub)

Marina view
341 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

A modern hotel room with a large bed, a desk, a chair, and a small table.

Room, 1 King Bed, Balcony, Marina View (Hearing Accessible)

Marina view
341 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

A modern hotel room with a large bed, a desk, a chair, and a small table.

Room, 1 King Bed (Mobility Accessible, Tub)

City view
341 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

A modern hotel room with a large bed, a desk, a chair, and a small table.

Room, 1 King Bed (Hearing Accessible)

City view
341 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

A hotel room with two beds, a nightstand with a lamp, and a framed artwork above the beds.

Room, 2 Queen Beds, City View (Hearing Accessible)

City view
347 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

A modern hotel room with a large bed, a desk, a chair, and a small table.

Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

A modern hotel room with a large bed, a desk, a chair, and a small table.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

A modern hotel room with a large bed, a desk, a chair, and a small table.

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Room, 1 King Bed, City View

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Room, 1 King Bed

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 1 King Bed (Water View)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Room, 1 King Bed, Hearing Accessible, City View

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 1 King Bed, Hearing Accessible (Water View)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Room, 1 King Bed, Mobility Accessible, Bathtub

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Room, 2 Queen Beds, City View

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Standard Room, 2 Queen Beds (Water View)

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Room, 2 Queen Beds

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Room, 2 Queen Beds, Roll-in Shower

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Room, 2 Queen Beds, Hearing Accessible

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Room, 2 Queen Beds, Mobility Accessible, Bathtub

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Standard Studio, 1 King Bed (Water View)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Studio, 1 King Bed (Water View)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Studio, 1 King Bed, Hearing Accessible (Roll-in Shower, Water View)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

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A modern lounge area with a stone wall, a flat-screen TV, and comfortable seating including sofas and chairs.

Residence Inn by Marriott West Palm Beach Downtown

Downtown West Palm Beach

Pool
Breakfast included
Pet friendly
Free WiFi

$156 nightly

Aug 30 - Aug 31

Total with taxes and fees

About the neighborhood

West Palm Beach

The Ben, Autograph Collection places you next to Clematis Street and a short stroll from other popular sights like CityPlace. This 208-room, 4-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

Clematis Street - 1 min walk - 0.1 miles
CityPlace - 9 min walk - 0.5 miles
Palm Beach Atlantic University - 14 min walk - 0.8 miles
Palm Beach County Convention Center - 17 min walk - 0.9 miles
Kravis Center For The Performing Arts - 18 min walk - 1.0 mile

Getting around

Brightline West Palm Beach Station - 10 min walk
President Donald J. Trump Intl. Airport (DJT) - 15 min drive

Restaurants

‪Hook Fish & Chicken - ‬3 min drive
‪E.R. Bradley's Saloon - ‬4 min walk
‪Queen of Sheeba - ‬15 min walk
‪Elisabetta's Ristorante - ‬1 min walk
‪Sports & Rec - ‬15 min walk

About this property

The Ben, Autograph Collection

At The Ben, Autograph Collection, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 57 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and free use of bicycles.

55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Minibars, coffee makers, and laptop-compatible safes are also standard. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Similar properties

A spacious lobby with a central seating area, large windows, and a pool view.

Pool
Hot tub
Free airport shuttle
Pet friendly

$171 nightly

Sep 20 - Sep 21

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Valet parking on site (USD 57 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 per person
2 bars/lounges
2 restaurants
A poolside bar
Couples/private dining

Restaurants on site

Proper Grit
Spruzzo

Things to do

24-hour gym
Free bicycle rentals
Library
Outdoor pool

Family friendly

Outdoor pool

Conveniences

24-hour front desk
ATM
Guidebooks
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

17,013 square feet of conference space
6 meeting rooms

Outdoors

Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Pool hoist on site
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

1 building
8 floors
Ballroom
Banquet hall
Built in 2019
Communal living room
Double-glazed windows
Fireplace in lobby
No plastic coffee stirrers
No plastic drinking straws
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Rooftop garden
Smoking not allowed
Some LED lighting used
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Hypo-allergenic bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

55-inch smart TV with premium cable channels
Hulu
Netflix
Streaming services

Food and drink

Coffee/tea maker
Minibar

More

Air conditioning
Connecting rooms available
Desk
Desk chair
Heating
Individual decor
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

This property welcomes pets for USD 145 per accommodation, per stay
Dogs only
Pet weight must not exceed 50 lbs per pet
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Up to 12 kids stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 29 per person
Valet parking fee: USD 57 per night (in/out privileges)
Pet fee: USD 145 per accommodation, per stay
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

Check-in: 4:00 PM—-5:00 AM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ben West Palm, Autograph Collection Hotel

The Ben West Palm, Autograph Collection West Palm Beach

The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

Is free cancellation available at The Ben, Autograph Collection?

The Ben, Autograph Collection provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Ben, Autograph Collection?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at The Ben, Autograph Collection on Sep 13, 2026 start from $324, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Ben, Autograph Collection?

This hotel is located in West Palm Beach and just steps from Clematis Street and Richard and Pat Johnson Palm Beach County History Museum. You'll also find Port of Palm Beach and Worth Avenue within a short drive.

Will I be able to park at The Ben, Autograph Collection?

Yes, valet parking is offered for USD 57 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does The Ben, Autograph Collection have a casino at the property?

No, The Ben, Autograph Collection doesn't have a casino.

Will I find an indoor pool at The Ben, Autograph Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Ben, Autograph Collection?

There are plenty of amenities for couples at this hotel, including an ocean-view restaurant, an outdoor pool, and a poolside bar.

Does The Ben, Autograph Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Ben, Autograph Collection feature a restaurant that includes a breakfast menu?

Yes, The Ben, Autograph Collection has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Ben, Autograph Collection allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Ben, Autograph Collection for a fee of USD 145 per accommodation, per stay. The property also provides food and water bowls.

Does The Ben, Autograph Collection have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to The Ben, Autograph Collection?

The closest major airport to The Ben, Autograph Collection is President Donald J. Trump Intl. Airport (DJT), which is 5.8 mi away (15 minutes by car). Another top airport is Boca Raton, FL (BCT), which is located 26.2 mi away (34-minute drive).

Can I book a room with a balcony at The Ben, Autograph Collection?

No, you won't find guestrooms with balconies at The Ben, Autograph Collection.

Does The Ben, Autograph Collection offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Ben, Autograph Collection.

The Ben, Autograph Collection Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Verified review

10/10 Excellent

Adam

May 18, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was incredibly friendly, check in was seamless, they even follow up with you to ensure everything is to your liking. The rooms were very clean and well maintained. This is one of the best hotels in the downtown WPB area. Will stay again in the future.

Stayed 1 night in May 2026

Verified review

10/10 Excellent

Mark

May 1, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Worth every penny. Clean, friendly staff, very comfortable.

Stayed 3 nights in Apr 2026

Verified review

10/10 Excellent

Melinda

Feb 22, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Super comfortable bed and bedding.

Stayed 2 nights in Oct 2025

Verified review

10/10 Excellent

Jessica

Nov 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice hotel, great location and service was great

Stayed 3 nights in Nov 2025

Verified review

10/10 Excellent

Marilou

Jan 7, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Classy hotel with warm, courteous, and friendly service. Will recommend and stay here again.

Stayed 3 nights in Jan 2026

Verified review

10/10 Excellent

Nicholas

Nov 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel

Stayed 1 night in Oct 2025

Verified review

10/10 Excellent

Lisset

Aug 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay!

Stayed 1 night in Jul 2025

Verified review

10/10 Excellent

May

Nov 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location was perfect!

Stayed 4 nights in Oct 2025

Verified review

10/10 Excellent

Carlos

Jan 12, 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The location is excellent. The staff was fantastic. Highly recommend staying at the Ben. We stayed there for 8 nights with our pet.

Stayed 8 nights in Jan 2026

Verified review

10/10 Excellent

Elizabeth

Aug 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It is well located and well designed with a very good breakfast and cool rooftop bar!

Stayed 2 nights in Aug 2025

Verified review

10/10 Excellent

Bruce

Jan 19, 2026

Liked: Cleanliness

The Ben was exceptional

Stayed 2 nights in Jan 2026

Verified review

10/10 Excellent

Amy

Aug 30, 2025

Liked: Amenities

Wonderful place staff were amazing!

Stayed 1 night in Aug 2025

Verified review

10/10 Excellent

Nicoleta Paula

Jul 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderfull hotel

Stayed 4 nights in Jul 2025

Verified review

6/10 Okay

Stephanie

Feb 14, 2026

For the price this hotel wasn’t great.

Stayed 1 night in Feb 2026

Verified review

10/10 Excellent

Izhak

Dec 21, 2025

Liked: Cleanliness, staff & service, amenities

From arriving to departing the customer service from the staff was amazing. The rooftop bar and restaurant provides a gorgeous view of Downtown Palm Beach and Palm Island. The room was clean, spacious and very comfortable.

Stayed 1 night in Dec 2025

Verified review

10/10 Excellent

Jelena

Jun 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great rooms, wonderful interior design of the hotel, amazing location, and the kindest staff. Very satisfied with our stay!

Stayed 4 nights in May 2025

Verified review

10/10 Excellent

Kahila

Sep 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was amazing and very accommodating, the room was immaculate

Stayed 1 night in Aug 2025

Verified review

10/10 Excellent

ELIZABETH

May 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's beautiful and the staff is great!

Stayed 1 night in Mar 2025

Verified review

10/10 Excellent

Rosalie

Jul 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel!

Stayed 1 night in Jul 2024

Verified review

10/10 Excellent

Linda

Jan 7, 2025

Beautiful property and wonderful staff!!

Stayed 2 nights in Jan 2025

Verified review

10/10 Excellent

Javier Sanchez

Jul 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely amazing hotel. I definitely will be coming back.

Stayed 2 nights in Jul 2025

Verified review

10/10 Excellent

Veronica

Aug 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always enjoy our stay at the Ben. Pedestrian friendly, excellent rooftop and pool, and service from checkin onward is consistent and strives to please.

Stayed 2 nights in Aug 2025

Verified review

10/10 Excellent

Alcides

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Love this place

Stayed 1 night in Mar 2025

Verified review

10/10 Excellent

Martha

May 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel

Stayed 1 night in May 2024

Verified review

10/10 Excellent

Karapetyan

Aug 14, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel.

Stayed 1 night in Aug 2023

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