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The Waterside Hotel

4.0 star property
Beachfront, with full-service spa

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Photo gallery for The Waterside Hotel

Enjoy a serene beach experience with access to the ocean.
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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Room service
  • Laundry

Explore the area

View in a map
Ardrossan Road, West Kilbride, Scotland, KA23 9NG
  • Brodick Isle of Arran Ferry Terminal
  • Portencross Castle
    ‪5 min drive‬
  • Kelburn Castle and Country Centre
    ‪13 min drive‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Double Room, Sea View

Enjoy a serene beach experience with access to the ocean.

Superior Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Relax in a stylish room with a large bed, desk, and framed artwork.

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Relax in a stylishly designed room with a large bed and modern headboard.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 280 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

West Kilbride

Located within a mile (2 km) of Craft Town Scotland, The Waterside Hotel is within 3 miles (5 km) of Ardneil Bay. This 23-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Craft Town Scotland - 2 min drive - 1.3 miles
  • Portencross Castle - 5 min drive - 3.5 miles
  • Kelburn Castle and Country Centre - 13 min drive - 7.7 miles
  • Dundonald Links - 16 min drive - 14.0 miles
  • Royal Troon Golf Club - 22 min drive - 19.5 miles

Getting around

  • West Kilbride Station - 2 min drive
  • Glasgow International Airport (GLA) - 39 min drive

Restaurants

  • ‪Spice of India - ‬6 min drive
  • ‪Cheery Cup & Saucer - ‬5 min drive
  • ‪The Salt Cot - ‬7 min drive
  • ‪Cecchini's - ‬5 min drive
  • ‪Ardrossan Civic Centre - ‬5 min drive

About this property

The Waterside Hotel

Beachfront, with full-service spa
Guests of The Waterside Hotel enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. Front-desk staff can assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a terrace, laundry facilities, and a banquet hall.
42-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Coffee makers, portable fans, and hair dryers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Si Spa ( coming early 2026) has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterside Restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • A fee will be charged for use of certain facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Waterside Hotel West Kilbride
Waterside West Kilbride
Waterside Hotel
The Waterside Hotel Hotel
The Waterside Hotel West Kilbride
The Waterside Hotel Hotel West Kilbride

Frequently asked questions

Are free cancellation options available at The Waterside Hotel?

The Waterside Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see near The Waterside Hotel?

This hotel is located in West Kilbride, close to Portencross Castle, Dalgarven Mill, and Kelburn Castle and Country Centre. You'll also find South Beach and Craft Town Scotland within a short drive.

Will I be able to park at The Waterside Hotel?

No, there isn't parking available at the hotel.

Is there a spa at The Waterside Hotel?

Si Spa ( coming early 2026) is the hotel's spa and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Does The Waterside Hotel include a casino at the property?

No, The Waterside Hotel doesn't have a casino.

Will I find an indoor pool at The Waterside Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Waterside Hotel?

This beachfront hotel offers plenty of amenities for couples including a bar, a restaurant, and a full-service spa.

Are there hot tubs at The Waterside Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does The Waterside Hotel feature a restaurant that includes a breakfast menu?

No, The Waterside Hotel doesn't have a restaurant that serves breakfast.

Will The Waterside Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Waterside Hotel for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Does The Waterside Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Waterside Hotel?

The closest major airport to The Waterside Hotel is Glasgow (PIK-Prestwick), which is 20.2 mi away (24 minutes by car). Another top airport is Glasgow International Airport (GLA), which is located 26.1 mi away (39-minute drive).

Are there rooms with balconies that I can book at The Waterside Hotel?

No, at The Waterside Hotel, there aren't any guestrooms that list a balcony.

The Waterside Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 167 out of 239 reviews
Rating 8 - Good. 53 out of 239 reviews
Rating 6 - Okay. 13 out of 239 reviews
Rating 4 - Poor. 4 out of 239 reviews
Rating 2 - Terrible. 2 out of 239 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

okay if you prefer minimalist/ modern facilities

Very friendly helpful staff. Rather expensive for the facilitites offrered. Food very expensive . But a comfortable nights sleep
Stayed 1 night in Jan 2025

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for our overnight stay, staff very friendly. Restaurant was very good for our evening meal with a comprehensive menu. Only slight downside was they were doing some groundwork at the rear and side of the property so it was a little noisy early in the morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sheena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely seaside location with great views towards Aran. Our room was large with a great big comfortable bed and a fab bathroom with a jacuzzi bath and rainfall shower over it. The bar and restaurant are also lovely with good selection of food for dinner and breakfast, both of which we enjoyed..
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss

My room was meant to be a deluxe room with side sea view. Ripped and stained curtains do not say deluxe. View of the workmen doing the building works and woken by them at 7am is not deluxe. A shocking breakfast with such a poor selection is also not deluxe. I complained when I checked out, male manager approached me without introducing himself as the hotel manager, I had to ask Sorry who are you for him to then introduce himself. I showed him the curtains and discussed my complaint and that it was not worth what I had paid. I mentioned a local competitor who has bought a hotel close by and that their all over standards were so much better. He replied that he had been there recently and service was awful. Again not a professional reply. He apologised profusely and agreed with my complaints. I again reiterated the cost of the room, his way of compensating is giving me his email and to email him when I’m next in the area. In hindsight I should have pushed further for some kind of refund. I drove past last week and the ongoing works at the hotel certainly don’t make me want to rush back, they make the hotel look rundown. Shame, previous stay was great but I will continue on the road next time to its competitor up the road.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for ferry to Aran
Stayed 2 nights in Sep 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel big bedrooms Dog friendly have already booked our next stay
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pet friendly hotel - right on the beach

This is a modern well maintained hotel. Ultra pet friendly!! Right on the beach Good quality bar food, great breakfast Great staff. It is also right on the road so do book a beach facing room - we did not and the room was OK, but we yearned to open our window - and it was not to be as this is a busy road.
Stayed 2 nights in Aug 2024

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week at The Open

A five day stay to watch The Open Golf championship at Troon. The hotel was not able to provide TV coverage of the golf which was unfortunate ans most residents were there for the golf. The hotel took advantage of the golf to charge a premium for standard rooms. It may be better value to travel in from further afield during the championships.
Stayed 5 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week at The Open

A five day stay to watch The Open Golf championship at Troon. The hotel was not able to provide TV coverage of the golf which was an oversight given the majority of guests were golfers. The hotel also took advantage of the golf to charge a premium for standard rooms. It may be better value to travel in from further afield during championships.
The Waterside Hotel
Stayed 5 nights in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are super friendly. We took our dog and they were very accomodating and went the extra mile to ensure a nice stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Findlay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Nice place, great decor Staff are friendly and helpful...and happy.
Stayed 2 nights in May 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great hotel. Everything seemed to be just right. Service was there when you needed it and not there when you didn’t. Minor issue with vegan ingredient availability but nothing else wrong.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room
Stayed 1 night in Jun 2024

6/10 Okay

Lawrence, Phoenix

Stayed 1 night in Apr 2024

6/10 Okay

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a main road right outside our window and there is a constant roar of traffic. We did not get much sleep. The only thing to spoil a lovely little break
Stayed 2 nights in Mar 2024

10/10 Excellent

Findlay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Great place. Friendly staff, with special mention to reception who had to deal with an inconsiderate guest. Food was great too. Loved the decor of the whole hotel. Well done to all
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was extremely good
Stayed 1 night in Feb 2024

4/10 Poor

Derek

Liked: Property conditions & facilities
Disliked: Room comfort

A very different experience

We stayed here before and had a fantastic experience. Sadly, rather disappointing this time. We booked a delux room which on entering had opaque film covering the lower half of the windows which instanty made me suspicious. It was an attempt to block views of the bins, road and the caravan park next door. Our room was at the side of the hotel. We expected a partial sea view, but not the rest. With the hotel being so quiet we would have expected a better room positioning. We were shocked to find that simeone had clearly used our loo. There was urine & loo roll in it! The bar, restaurant area was very cold with only embers glowing in the log burner. Another client was sitting with his puffa jacket on. We asked if they could stoke the fire, however we were told it hadn't been on for 2 days and there was no kindling! It had been on. They then turned up the heating. The open kitchen in the bar area was noisy. Music playing in the bar clashed with the music being played in the kitchen. A large collection of cutlery was being dried and dropped into the cutlery holder behind us, it was ridiculously loud! We thought it would never stop. A very different experince from the beautiful room and comfort of our last visit.
Stayed 1 night in Jan 2024

4/10 Poor

Stephen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel and location
Stayed 1 night in Nov 2023

10/10 Excellent

Bradley

Stayed 1 night in Nov 2023