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DoubleTree by Hilton West Kelowna

Property class: 4

Choose dates to view prices

Photo gallery for DoubleTree by Hilton West Kelowna

A modern indoor swimming pool with clear glass walls, large windows offering a view of the outdoors, and contemporary lighting fixtures.
A modern dining area with long wooden tables and chairs, a bar counter with a flat-screen TV, and pendant lighting.
A hotel with a modern design, featuring multiple floors and balconies.
A terrace with outdoor furniture and a table set with a glass of orange juice and a bowl of chips.
A modern living room with a sectional sofa, a coffee table, and a large abstract painting on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6
  • Place, Westbank Centre Park
    ‪4 min walk‬
  • Place, Off the Grid Organic Winery
    ‪11 min walk‬
  • Place, Okanagan Lake
    ‪3 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

A modern hotel room with a large window, a desk, a chair, and a sofa.

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a bed, a nightstand, a lamp, and a chair.

Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Fitness room

A hotel room with a large bed, a headboard, a bedside table, and a lamp.

Room, 1 King Bed, Fitness room

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King bed, Accessible w/ R/I shower

A modern hotel room with a large bed, a desk, a chair, and a painting on the wall.

Room, 1 King bed, Accessible w/ R/I shower

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 2 Bedroom 2 Bathroom Deluxe Suite

A hotel room with a large bed, a flat-screen TV mounted on the wall, a modern abstract painting, and a blue headboard with a bedside lamp.

2 Bedroom 2 Bathroom Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a view of the city.

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Corner

A hotel room with a bed, a nightstand, a lamp, and a chair.

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Corner

A hotel room with a large bed, a desk with a lamp, a wardrobe, and a window with curtains.

Room, 2 Queen Beds, Corner

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Bedrooms

A hotel room with a large bed, a flat-screen TV mounted on the wall, a modern abstract painting, and a blue headboard with a bedside lamp.

Room, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Bathtub

A modern bathroom with a glass-enclosed shower, a white bathtub, and a wooden shower bench.

Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

2 Queen Beds Room

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Fitness Room With 1 King Bed And Pull Up Bay

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

West Kelowna

Located in Westbank within a 5-minute walk of Westbank Centre Park, DoubleTree by Hilton West Kelowna is within a mile (2 km) of Off the Grid Organic Winery. This 77-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.

What's nearby

  • Westbank Centre Park - 4 min walk - 0.3 miles
  • Off the Grid Organic Winery - 11 min walk - 0.6 miles
  • Okanagan Lake - 3 min drive - 1.3 miles
  • Gellatly Bay Waterfront - 3 min drive - 1.3 miles
  • Gellatly Heritage Regional Park - 3 min drive - 2.5 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 38 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪A&W - ‬16 min walk
  • ‪Turtle Jacks - ‬1 min walk

About this property

DoubleTree by Hilton West Kelowna

At DoubleTree by Hilton West Kelowna, guests enjoy features like an indoor pool, an outdoor pool, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 55-inch TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.
An indoor pool and an outdoor pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,800 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Area rugs in room
  • Elevator (32 inch wide door)
  • Handrails in stairways (30 inches high)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 19 2025 to November 19 2026 (dates subject to change):
  • Fitness facilities
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for CAD 35 per pet, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • 3.00 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton West Kelowna?

DoubleTree by Hilton West Kelowna provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton West Kelowna?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton West Kelowna on Nov 1, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of DoubleTree by Hilton West Kelowna?

This hotel is situated in Westbank, just steps from Westbank Centre Park. You'll also find Okanagan Lake and Gellatly Bay Waterfront within a short drive.

Does DoubleTree by Hilton West Kelowna feature a casino on the premises?

No, DoubleTree by Hilton West Kelowna doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton West Kelowna?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Does DoubleTree by Hilton West Kelowna have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton West Kelowna serves a full breakfast each morning for a surcharge from its restaurant.

Does DoubleTree by Hilton West Kelowna allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at DoubleTree by Hilton West Kelowna for a fee of CAD 35 per pet, per night.

How far is the airport from DoubleTree by Hilton West Kelowna?

The closest major airport to DoubleTree by Hilton West Kelowna is Kelowna Intl. Airport (YLW), which is 17.8 mi away (38 minutes by car). Another top airport is Penticton, BC (YYF-Penticton Regional), which is around 25.4 mi away.

DoubleTree by Hilton West Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 420 reviews
Rating 8 - Good. 101 out of 420 reviews
Rating 6 - Okay. 32 out of 420 reviews
Rating 4 - Poor. 17 out of 420 reviews
Rating 2 - Terrible. 17 out of 420 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great restaurant attached and Boston pizza next door. Would stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy Nice to have a restaurant attached to hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with friendly and helpful staff. Enjoyed the pool area. Very comfortable room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean place to stay👍
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property and amenities are great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, well appointed and clean room, comfortable bed. Staff were all very helpful and friendly. My partner and I would stay again for sure!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always helpful and friendly. Pool is great and the food is great as well
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room! Great stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased to find a walking trail and dog park very close by.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room were clean and wonderful staff, we enjoyed our stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is quiet and clean, also spacious washroom. Staff is friendly and nice, they have a bar connected to hotel lobby, we didn’t try it but it looks cool. Overall pretty good experience staying here.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely booking here again. No complaints at all
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown. Clean hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean, friendly staff, great restaurant
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Front desk personnel were friendly and helpful. Room was clean and spacious. A bonus are the amazing cookies they offer at check-in!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well provisioned and absolute first class
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great relaxing place to stay. Lots of great staff and nice place to eat. Pool is a great place in the sun
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful, service was great
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice corner room, very nice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern rooms. Front desk staff very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The warm chocolate chip cookie upon check in was a nice touch. Pir stay was very quiet and the beds were like wonderful clouds to slerp on.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. The room was clean and newly renovated with a nice shower. Beds were comfortable. We would stay there again.
Stayed 1 night in Apr 2026

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