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James Cook Hotel Grand Chancellor

4.5 star property
Luxury hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for James Cook Hotel Grand Chancellor

Desk, laptop workspace, blackout drapes, iron/ironing board
Concierge desk
Exterior
Buffet
Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Te Papa
    ‪11 min walk‬
  • Courtenay Place
    ‪14 min walk‬
  • Sky Stadium
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

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Room options

View all photos for Suite

Living area

Suite

8.0 out of 10
Very good
(4 reviews)
  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room

8.6 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbor View

Junior Studio Suite, Harbor View | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Studio Suite, Harbor View

10.0 out of 10
Exceptional
(6 reviews)
  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Studio, 2 Double Beds

8.0 out of 10
Very good
(14 reviews)
  • 645 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Terrace Room

Terrace Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Terrace Room

8.4 out of 10
Very good
(153 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Double Room

9.2 out of 10
Wonderful
(109 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Twin Room

9.0 out of 10
Wonderful
(100 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Wellington

Located in Wellington CBD, James Cook Hotel Grand Chancellor is a leisurely stroll from popular sights such as Botanic Gardens and St Paul's Cathedral. This 4.5-star hotel has 269 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 miles
  • Te Papa - 11 min walk - 0.6 miles
  • Cuba Street Mall - 11 min walk - 0.6 miles
  • Courtenay Place - 14 min walk - 0.8 miles
  • Sky Stadium - 3 min drive - 1.4 miles

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Mojo Old Bank - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury hotel with 2 restaurants and bars
Guests of James Cook Hotel Grand Chancellor enjoy a gym, free WiFi in public areas, and a conference center. Self parking is available for NZD 30.00 per night. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include laundry facilities, a TV in a common area, and a porter/bellhop.
Guests can expect to find free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, phones, and ironing boards. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number NZBN: 9429040890876

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Are free cancellation options available at James Cook Hotel Grand Chancellor?

James Cook Hotel Grand Chancellor offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see near James Cook Hotel Grand Chancellor?

This hotel is situated in Wellington CBD, just steps from Wellington Cable Car and Antrim House, and within a short walk of Lambton Quay. You'll also find Te Papa and Interislander Ferry Terminal within a short drive.

Is parking available on site at James Cook Hotel Grand Chancellor?

Yes, covered parking is offered for NZD 30.00 per night with in/out privileges.

Does James Cook Hotel Grand Chancellor include a casino on the premises?

No, James Cook Hotel Grand Chancellor doesn't have a casino.

Will I find an indoor pool at James Cook Hotel Grand Chancellor?

No, there is no indoor pool at this hotel.

What do couples enjoy most about James Cook Hotel Grand Chancellor?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a pillow menu in each guestroom with some featuring harbor views.

Does James Cook Hotel Grand Chancellor have a hot tub?

No, there isn't a spa tub at this hotel.

Does James Cook Hotel Grand Chancellor have a restaurant with a breakfast menu?

Yes, James Cook Hotel Grand Chancellor has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will James Cook Hotel Grand Chancellor allow pets to stay for free?

No, pets aren't allowed at James Cook Hotel Grand Chancellor though service animals are welcome.

Are there connecting rooms at James Cook Hotel Grand Chancellor?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to James Cook Hotel Grand Chancellor?

The closest major airport to James Cook Hotel Grand Chancellor is Wellington Intl. Airport (WLG), which is 5 mi away (12 minutes by car). Another top airport is Paraparaumu (PPQ), which is around 28.8 mi away.

Can I book a room with a balcony at James Cook Hotel Grand Chancellor?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy harbor or city views.

Does James Cook Hotel Grand Chancellor have a wedding venue?

Take advantage of the wedding venue at James Cook Hotel Grand Chancellor if you plan to say "I do" during your trip.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 762 out of 1531 reviews
Rating 8 - Good. 517 out of 1531 reviews
Rating 6 - Okay. 152 out of 1531 reviews
Rating 4 - Poor. 65 out of 1531 reviews
Rating 2 - Terrible. 35 out of 1531 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lemata

Traveled with family and small children
Liked: Amenities
It’s convenient and would recommend
Stayed 1 night in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Ripped lining on bed was showing. Not a great look.
Stayed 2 nights in Apr 2025

10/10 Excellent

Becks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and easy to get around the city. Easy check in and out.
Stayed 1 night in Apr 2025

8/10 Good

Sue

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the James Cook. Would defiantly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

fleur

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable bed and excellent shower.
Stayed 3 nights in Apr 2025

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only problem we found was parking for the check-in as parking spaces taken up by taxis
Stayed 1 night in Apr 2025

8/10 Good

Mick

Liked: Staff & service, property conditions & facilities
Convenient mid town location. Parking available. They said rooms had been newly renovated but old shabby toilet seat
Stayed 1 night in Apr 2025

8/10 Good

Lineni

Traveled with family
Liked: Cleanliness, staff & service, amenities
Early check in and check out was greatly appreciated. Beds and pillows were super comfortable Shower was bit dirty so we had to run the water to clean it out at first. Didnt like the open angle of the shower without a door - it made water spray over the floor and around the toilet seat area. Making showering a bit restrictive. Other than that stay was enjoyable and convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that there was elevators down to main shopping street & so close to the cable car & waterfront all walkable. But thought there was a pool and or spa pool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rob

Stayed 2 nights in Apr 2025

8/10 Good

Liam

Stayed 1 night in Apr 2025

2/10 Terrible

Chu

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaner took my own towel
Stayed 2 nights in Apr 2025

8/10 Good

Joyce

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevators very confusing. Couldn’t even visit friends room. Didn’t find coffee service until second day, not obvious.
Stayed 2 nights in Apr 2025

8/10 Good

b

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, lift access to Lampton Quay. Quiet rooms, very clean and tidy throughout
Stayed 2 nights in Apr 2025

8/10 Good

Kerena

Traveled with family and small children
Liked: Property conditions & facilities
Excellent location everything you need is within walking distance. Buffet breakfast was also delicious. Overall, a good stay only issues was the parking was problematic we had trouble getting in and out every day despite the fact we paid for parking for the entirety of our stay. Housekeeping also came way too late everyday - we would be out most of the morning and return early afternoon to put our young children down for their naps and housekeeping wouldn't be done.
Stayed 3 nights in Apr 2025

8/10 Good

Lynda

Traveled with family
Clean and tidy. Very helpful staff
Stayed 2 nights in Apr 2025

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service
Central and good service
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy and fast check in/out. Very convenient location. Bed was very comfortable and bathroom was clean and modern.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Fine accommodation for two nights, fairly small room for a twin double set up. Hotel is basic but tidy, lifts were playing up so took a while to get back and forwards. Fantastic location
Stayed 2 nights in Apr 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location with excellent parking option if you are coming by car. The access to the main CBD is unfaultable. Staff were friendly. Room was clean. Some facilities were not available but it was Easter weekend.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a number of times, and because of its location and amenities, it is my preferred accommodation whenever I visit Wellington.
Stayed 1 night in Apr 2025

10/10 Excellent

Subhashni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good with this property except for the parking which incurred additional cost of $30 per night.
Stayed 1 night in Apr 2025

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