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James Cook Hotel Grand Chancellor

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Buffet
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Reception
Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, Lambton Quay
    ‪1 min walk‬
  • Place, TSB Bank Arena
    ‪5 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room

Premium Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room

8.8 out of 10
Excellent
(17 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Family Room

8.0 out of 10
Very good
(17 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive King

Executive King | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive King

9.2 out of 10
Wonderful
(141 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room

Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Twin Room

9.0 out of 10
Wonderful
(124 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Harbor view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.4 out of 10
Very good
(6 reviews)
  • Harbor view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Terrace Room

  • Sleeps 2
  • Free WiFi

Family Room

  • Sleeps 5
  • Free WiFi

View all photos for Terrace Room

Terrace Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Terrace Room

8.4 out of 10
Very good
(202 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Executive Twin Room

  • Sleeps 4
  • Free WiFi

Premium Room

  • Sleeps 2
  • Free WiFi

Deluxe Room

  • Sleeps 2
  • Free WiFi

Deluxe Junior Suite

  • Sleeps 2
  • Free WiFi

King Suite With Harbour View

  • Sleeps 3
  • Free WiFi

Executive King Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Wellington

Located in Wellington CBD, James Cook Hotel Grand Chancellor is a leisurely stroll from popular sights such as Botanic Gardens and St Paul's Cathedral. This 4.5-star hotel has 269 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 miles
  • Lambton Quay - 1 min walk - 0.1 miles
  • TSB Bank Arena - 5 min walk - 0.3 miles
  • Michael Fowler Centre - 8 min walk - 0.5 miles
  • Te Papa - 11 min walk - 0.6 miles

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪D4 - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Collective Coffee Shop - ‬4 min walk
  • ‪Whitby’s Restaurant & Piano Bar - ‬1 min walk
  • ‪Two Grey - ‬3 min walk

About this property

James Cook Hotel Grand Chancellor

Guests of James Cook Hotel Grand Chancellor enjoy a gym, free WiFi in public areas, and a conference center. Self parking is available for NZD 35.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include laundry facilities, wedding services, and a banquet hall.
Guests can expect to find free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, phones, and ironing boards. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 35 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number NZBN: 9429040890876

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Are free cancellation options available at James Cook Hotel Grand Chancellor?

James Cook Hotel Grand Chancellor offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on May 15, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near James Cook Hotel Grand Chancellor?

This hotel is situated in Wellington CBD, just steps from Wellington Cable Car and Antrim House, and within a short walk of Lambton Quay. You'll also find New Zealand Parliament Buildings and Beehive less than a mile away.

Is parking available on site at James Cook Hotel Grand Chancellor?

Yes, covered parking is offered for NZD 35 per night with in/out privileges.

Are there luxury amenities available at James Cook Hotel Grand Chancellor?

Yes, some luxury features of this hotel include a restaurant, 24-hour room service, and 2 bars/lounges.

Does James Cook Hotel Grand Chancellor include a casino on the premises?

No, James Cook Hotel Grand Chancellor doesn't have a casino.

Will I find an indoor pool at James Cook Hotel Grand Chancellor?

No, there is no indoor pool at this hotel.

Is James Cook Hotel Grand Chancellor good for couples?

Couples will appreciate amenities at this hotel, including 24-hour room service and a pillow menu in each guestroom, and some feature harbor view.

Does James Cook Hotel Grand Chancellor have a hot tub?

No, there isn't a spa tub at this hotel.

Does James Cook Hotel Grand Chancellor have a restaurant with a breakfast menu?

Yes, James Cook Hotel Grand Chancellor serves buffet breakfast for a surcharge each morning at Whitbys Restaurant.

Will James Cook Hotel Grand Chancellor allow pets to stay for free?

No, pets aren't allowed at James Cook Hotel Grand Chancellor though service animals are welcome.

Does James Cook Hotel Grand Chancellor have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to James Cook Hotel Grand Chancellor?

The closest major airport to James Cook Hotel Grand Chancellor is Wellington Intl. Airport (WLG), which is 5 mi away (12 minutes by car). Another top airport is Kapiti Coast Airport (PPQ), which is around 28.8 mi away.

Are there rooms with balconies that I can book at James Cook Hotel Grand Chancellor?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy harbor and city views.

Does James Cook Hotel Grand Chancellor have a wedding venue?

Take advantage of the wedding venue at James Cook Hotel Grand Chancellor if you plan to say "I do" during your trip.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 944 out of 1733 reviews
Rating 8 - Good. 547 out of 1733 reviews
Rating 6 - Okay. 145 out of 1733 reviews
Rating 4 - Poor. 62 out of 1733 reviews
Rating 2 - Terrible. 35 out of 1733 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Merran

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great central location with a clean tidy room. Parking was additional but close to the hotel reception.
Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth, Wellington

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2025

10/10 Excellent

Mei Wah

Business traveler
Liked: Cleanliness, staff & service, amenities
Location is great. Clean and spacious with great view of the waterfront and city
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Very nice cozy room, easy to get arpund
Stayed 1 night in Jan 2026

8/10 Good

Rinosha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly and very helpful. Location was close to the waterfront and easy access to local restaurants via Lambton quay. The room was large and great for our family.
Stayed 3 nights in Feb 2026

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were helpful and patient with the questions we had.
Stayed 2 nights in Feb 2026

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a good location. Dining room experience was very nice.
Stayed 1 night in Feb 2026

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Great check in staff, clean modern room.
Stayed 1 night in Feb 2026

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, staff were all friendly and parking straightforward
Stayed 2 nights in Feb 2026

8/10 Good

Hilary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location excellent, staff very friendly.
Stayed 3 nights in Feb 2026

10/10 Excellent

Ewen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent spot in centre of city.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Another perfect stay. We love this hotel - this time we were in town for a concert. Location is perfect. Staff as always, friendly, helpful and extremely courteous and competent. Excellent amenities, including the club room. Spotless everywhere. Great breakfast. Beautiful decor and comfy bed.
Stayed 1 night in Feb 2026

8/10 Good

Neil

Stayed 3 nights in Feb 2026

8/10 Good

Thilina

Stayed 2 nights in Jan 2026

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff + location was key.
Stayed 1 night in Jan 2026

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Wild corner room with city and harbour views was somewhat terrifying in the wind and rain…
Stayed 1 night in Feb 2026

10/10 Excellent

Theresa

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good, will definitely stay again 👍
Stayed 1 night in Jan 2026

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Jan 2026

6/10 Okay

HAO-CHUN

Liked: Cleanliness, staff & service, amenities
It was okay, but room is too small, and I think the parking is too expensive for Wellington
Stayed 2 nights in Jan 2026

10/10 Excellent

carol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities. Helpful staff. Very central to everything.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
This was an excellent hotel with excellent staff right out. The back door was local Wellington shopping. The rooms were nothing to write home about, but the hotel itself was spotlessly clean in the breakfast was really great. I would stay here again in Wellington for a couple of nights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carl, San Diego

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved the room and the location
Stayed 4 nights in Jan 2026

10/10 Excellent

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Good fish and chips last night at the restaurant. Excellent breakfast this morning buffet. Fresh pancakes omelettes snd poached eggs made in from to you. They had a large assortment of sides to eat. Our room was clean and neat. Good value for the money.
Stayed 1 night in Jan 2026

10/10 Excellent

Alana

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Only complaint would be there was no bathroom fan so it would fog up quite badly.
Stayed 3 nights in Jan 2026

8/10 Good

Deborah

Stayed 1 night in Jan 2026

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