James Cook Hotel Grand Chancellor

4.5 star property
Luxury hotel with bars, 9-minute walk to Botanic Gardens

Choose dates to view prices

Photo gallery for James Cook Hotel Grand Chancellor

Buffet
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, Wellington Cable Car
    ‪1 min walk‬
  • Place, TSB Bank Arena
    ‪5 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

Premium Room

8.8 out of 10
Excellent
(16 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room

8.0 out of 10
Very good
(16 reviews)
  • 645 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Double Room

9.2 out of 10
Wonderful
(127 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

8.8 out of 10
Excellent
(118 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Harbor view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Suite with Harbour View

8.0 out of 10
Very good
(4 reviews)
  • Harbor view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2

Family Room

  • Sleeps 5

Terrace Room

8.4 out of 10
Very good
(192 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

King Suite With Harbour View

  • Sleeps 3

Executive King Room

  • Sleeps 2

About the neighborhood

Wellington

Located in Wellington CBD, James Cook Hotel Grand Chancellor is a leisurely stroll from popular sights such as Botanic Gardens and St Paul's Cathedral. This 4.5-star hotel has 269 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 miles
  • Wellington Cable Car - 1 min walk - 0.0 miles
  • Lambton Quay - 1 min walk - 0.1 miles
  • TSB Bank Arena - 5 min walk - 0.3 miles
  • Te Papa - 11 min walk - 0.6 miles

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪D4 - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Collective Coffee Shop - ‬4 min walk
  • ‪InterContinental Lounge - ‬4 min walk
  • ‪Buenos Aires Cafe - ‬3 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury hotel with bars, 9-minute walk to Botanic Gardens
Guests of James Cook Hotel Grand Chancellor enjoy a gym, free WiFi in public areas, and a conference center. Self parking is available for NZD 35.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include laundry facilities, a banquet hall, and wedding services.
Guests can expect to find free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, phones, and ironing boards. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 35 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number NZBN: 9429040890876

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Are free cancellation options available at James Cook Hotel Grand Chancellor?

James Cook Hotel Grand Chancellor offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on Mar 1, 2026 start from $89.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near James Cook Hotel Grand Chancellor?

This hotel is situated in Wellington CBD, just steps from Wellington Cable Car and Antrim House, and within a short walk of Lambton Quay. You'll also find New Zealand Parliament Buildings and Beehive less than a mile away.

Is parking available on site at James Cook Hotel Grand Chancellor?

Yes, covered parking is offered for NZD 35.00 per night with in/out privileges.

Does James Cook Hotel Grand Chancellor include a casino on the premises?

No, James Cook Hotel Grand Chancellor doesn't have a casino.

Will I find an indoor pool at James Cook Hotel Grand Chancellor?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at James Cook Hotel Grand Chancellor?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a pillow menu in each guestroom with some featuring harbor views.

Are there hot tubs at James Cook Hotel Grand Chancellor?

No, there isn't a spa tub at this hotel.

Does James Cook Hotel Grand Chancellor have a restaurant with a breakfast menu?

Yes, James Cook Hotel Grand Chancellor serves buffet breakfast for a surcharge each morning at Whitbys Restaurant.

Will James Cook Hotel Grand Chancellor allow pets to stay for free?

No, pets aren't allowed at James Cook Hotel Grand Chancellor though service animals are welcome.

Does James Cook Hotel Grand Chancellor have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to James Cook Hotel Grand Chancellor?

The closest major airport to James Cook Hotel Grand Chancellor is Wellington Intl. Airport (WLG), which is 5 mi away (12 minutes by car). Another top airport is Paraparaumu (PPQ), which is around 28.8 mi away.

Are there rooms with balconies that I can book at James Cook Hotel Grand Chancellor?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy harbor or city views.

Does James Cook Hotel Grand Chancellor have a wedding venue?

Take advantage of the wedding venue at James Cook Hotel Grand Chancellor if you plan to say "I do" during your trip.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 904 out of 1702 reviews
Rating 8 - Good. 549 out of 1702 reviews
Rating 6 - Okay. 152 out of 1702 reviews
Rating 4 - Poor. 63 out of 1702 reviews
Rating 2 - Terrible. 34 out of 1702 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff. Loved Wellington!
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

M
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Stayed 1 night in Nov 2025

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic, staff friendly and helpful and great restaurant. Rooms nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jo

Stayed 1 night in Nov 2025

10/10 Excellent

Bernard

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great place to stay. Close to the cit
Stayed 2 nights in Nov 2025

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect, staff were helpful especially when i had to borrow a phone charger.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff nice room
Stayed 1 night in Nov 2025

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness
The service is very good and the location is perfect for a day in Wellington.
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and well priced.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position - easy walk to everywhere
Stayed 2 nights in Oct 2025

6/10 Okay

Andrea

Checking in took far too long, taxi’s in the driveway taking up places for guests. The room was tidy and clean, didn’t have a mirror in the main room. The water pressure in the shower was
Stayed 1 night in Oct 2025

10/10 Excellent

Liberato

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Comfortable bed. Really clean. Great breakfast in the morning.
Stayed 1 night in Nov 2025

10/10 Excellent

Vinitha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
Room was clean. Parking not great for a bigger vehicle. Stood at counter for long time waiting for service as no one was there.
Stayed 1 night in Oct 2025

10/10 Excellent

lyndsey

Stayed 2 nights in Oct 2025

6/10 Okay

Michael, Napier

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Parking somewhere before you check in is very difficult.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. There is a lift going down to Lambton Quay which is very handy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Konstantinos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable room with a spacious bed and friendly courteous staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick efficient check in. Room great as always. Central location.
Stayed 1 night in Oct 2025

8/10 Good

RTLB

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfy and the room was cosy
Stayed 2 nights in Oct 2025

10/10 Excellent

Ethan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff where exceptional. The room was quite and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful, when we had to deal with flight cancellations due to weather, on 23/10/2025
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra-Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our overnight stay, the staff were great, very friendly, well dressed and very professional. I also had my first cocktail which was very nice thank you. We’ll be back
Stayed 1 night in Oct 2025

10/10 Excellent

Kirk

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for shopping and dining. Great service from staff.
Stayed 1 night in Oct 2025