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James Cook Hotel Grand Chancellor

4.5 star property
Luxury hotel with bars and a fitness center

Choose dates to view prices

Photo gallery for James Cook Hotel Grand Chancellor

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Concierge desk
Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Buffet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Place, Wellington Cable Car
    ‪1 min walk‬
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, TSB Bank Arena
    ‪5 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room

Premium Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room

8.6 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Family Room

8.0 out of 10
Very good
(16 reviews)
  • 645 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Double Room

9.2 out of 10
Wonderful
(120 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Twin Room

9.0 out of 10
Wonderful
(110 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.0 out of 10
Very good
(4 reviews)
  • 645 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(11 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Terrace Room

Terrace Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Terrace Room

8.4 out of 10
Very good
(181 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

King Suite With Harbour View

  • Sleeps 3

Executive King Room

  • Sleeps 2

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About the neighborhood

Wellington

Located in Wellington CBD, James Cook Hotel Grand Chancellor is a leisurely stroll from popular sights such as Botanic Gardens and St Paul's Cathedral. This 4.5-star hotel has 269 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Wellington Cable Car - 1 min walk - 0.0 miles
  • Wellington Central Business District - 1 min walk - 0.0 miles
  • Lambton Quay - 1 min walk - 0.1 miles
  • TSB Bank Arena - 5 min walk - 0.3 miles
  • Te Papa - 11 min walk - 0.6 miles

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪InterContinental Lounge - ‬4 min walk
  • ‪Collective Coffee Shop - ‬4 min walk
  • ‪Frank's Terrace - ‬2 min walk
  • ‪Two Grey - ‬3 min walk
  • ‪The Long Bar on Brandon - ‬5 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury hotel with bars and a fitness center
Guests of James Cook Hotel Grand Chancellor enjoy a gym, free WiFi in public areas, and a conference center. Self parking is available for NZD 35.00 per night. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include laundry facilities, wedding services, and a banquet hall.
Guests can expect to find free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, phones, and ironing boards. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Breakfast, lunch and dinner served
Novotel Wellington
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,000 reviews
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The price is $83
Jan 25 - Jan 26, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 35 per night; includes in/out privileges)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number NZBN: 9429040890876

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Are free cancellation options available at James Cook Hotel Grand Chancellor?

James Cook Hotel Grand Chancellor offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on Jan 11, 2026 start from $68.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near James Cook Hotel Grand Chancellor?

This hotel is situated in Wellington CBD, just steps from Wellington Cable Car and Antrim House, and within a short walk of Lambton Quay. You'll also find Te Papa and Interislander Ferry Terminal within a short drive.

Is there parking available at James Cook Hotel Grand Chancellor?

Yes, covered parking is offered for NZD 35.00 per night with in/out privileges.

Does James Cook Hotel Grand Chancellor include a casino on the premises?

No, James Cook Hotel Grand Chancellor doesn't have a casino.

Will I find an indoor pool at James Cook Hotel Grand Chancellor?

No, there is no indoor pool at this hotel.

Is James Cook Hotel Grand Chancellor good for couples?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a pillow menu in each guestroom with some featuring harbor views.

Does James Cook Hotel Grand Chancellor have a hot tub?

No, this hotel doesn't have a spa tub.

Does James Cook Hotel Grand Chancellor have a restaurant with a breakfast menu?

Yes, James Cook Hotel Grand Chancellor serves buffet breakfast for a surcharge each morning at Whitbys Restaurant.

Will James Cook Hotel Grand Chancellor allow pets to stay for free?

No, pets aren't allowed at James Cook Hotel Grand Chancellor though service animals are welcome.

Does James Cook Hotel Grand Chancellor have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to James Cook Hotel Grand Chancellor?

The closest major airport to James Cook Hotel Grand Chancellor is Wellington Intl. Airport (WLG), which is 5 mi away (12 minutes by car). Another top airport is Paraparaumu (PPQ), which is around 28.8 mi away.

Are there rooms with balconies at James Cook Hotel Grand Chancellor?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy harbor or city views.

Does James Cook Hotel Grand Chancellor have a wedding venue?

Take advantage of the wedding venue at James Cook Hotel Grand Chancellor if you plan to say "I do" during your trip.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 861 out of 1645 reviews
Rating 8 - Good. 538 out of 1645 reviews
Rating 6 - Okay. 149 out of 1645 reviews
Rating 4 - Poor. 63 out of 1645 reviews
Rating 2 - Terrible. 34 out of 1645 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

j a

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed in having to pay $30 to park at a hotel we paid good money to stay at and have to go get a ticket everytime we leave and come back. Friendly staff, very helpful. Ordered room service which was quite overpriced but the food was incredible. But then charging $7 for a tray fee ontop of an already expensive meal is ridiculous. Very simple facilities in the room. Beds were quite comfortable but not the cleanest bathroom. Probably wouldnt choose to stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
awful view
Stayed 1 night in Sep 2025

8/10 Good

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was all that we needed thank you. Staff very pleasant, handy location
Stayed 2 nights in Sep 2025

8/10 Good

WU

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stay for either business trip and vacations! Very convenient to the go downtown Central Area of Wellington and also lots of good restaurants and shopping places nearby the hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Wellington with easy parking option
Stayed 1 night in Sep 2025

10/10 Excellent

Averil Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

SHONA

Stayed 1 night in Sep 2025

8/10 Good

Emily

Stayed 1 night in Sep 2025

6/10 Okay

Colleen S

Stayed 1 night in Sep 2025

10/10 Excellent

J A Benson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely, but I didn’t like the internal window. Lots of light but not really private unless you close the drapes.
Stayed 1 night in Sep 2025

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, property conditions & facilities
The beds were comfy, room quiet and we had a great sleep. Close to Woolies. Close family-friendly restaurants closed on Sunday night. Room had no drinking water. But the best feature is the breakfast which was the best motel breakfast I've ever had.
Stayed 1 night in Sep 2025

10/10 Excellent

Delwyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fabulous and so helpful. Our room had everything we needed. Check in and checking out was super easy. This Hotel is so close to everything.
Stayed 1 night in Sep 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow trip

Perfect location in the heart of town. Friendly and welcoming staff. The only inconvenience being 1 lift was broken down on the 23rd floor which meant long wait for 1 remaining lift.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and floor 26 was nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Angus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
In house restaurant and bar. Parking close.Room service excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2025

8/10 Good

Pip

Stayed 3 nights in Sep 2025

10/10 Excellent

Aleisha, maketu

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the breakfast set up, (great omelet from the chef)and staff were friendly. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Reg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to return. continued great service and friendly environment. Good use of bar facility
Stayed 2 nights in Sep 2025

10/10 Excellent

Stacy-Leigh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay and the staff was very friendly
Stayed 1 night in Sep 2025

6/10 Okay

Pip

Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

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