See all properties
Aparthotel

Reside Navy Yard, a Wyndham Residence

3.5 star property
Aparthotel with a 24-hour fitness center, near Nationals Park

Choose dates to view prices

Photo gallery for Reside Navy Yard, a Wyndham Residence

Relax in this stylish living room with a sofa, coffee table, and city views.
Enjoy a spacious living area with a sofa and dining table, perfect for entertaining. The kitchen features stainless steel appliances and ample counter space.
Enjoy a functional workspace and casual dining area in this kitchen with a central island and sink.
Stunning building with a unique blend of curved and angular elements, featuring large windows and a welcoming glass entrance.
Relax in a spacious room with a large bed, sofa, and kitchen area, offering a view of the outside.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • 24/7 front desk
  • Pet friendly
  • Gym

Explore the area

View in a map
818 Potomac Avenue Southeast, Washington, DC, 20003
  • Nationals Park
    ‪14 min walk‬
  • National Mall
    ‪2 min drive‬
  • Smithsonian Institution
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪8 min drive‬

Room options

View all photos for Deluxe Townhome, 2 Bedrooms, Non Smoking

Deluxe Townhome, 2 Bedrooms, Non Smoking | Iron/ironing board, free WiFi

Deluxe Townhome, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Non Smoking

Iron/ironing board, free WiFi

Deluxe Apartment, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Non Smoking

Deluxe Apartment, 2 Bedrooms, Non Smoking | Iron/ironing board, free WiFi

Deluxe Apartment, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Non Smoking

Iron/ironing board, free WiFi

Superior Apartment, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed, Non Smoking

Iron/ironing board, free WiFi

Deluxe Apartment, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Non Smoking

Iron/ironing board, free WiFi

Superior Apartment, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Non Smoking

Deluxe Apartment, 1 Bedroom, Non Smoking | Iron/ironing board, free WiFi

Deluxe Apartment, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Queen Bed, Mobility Accessible, Non Smoking (1 Bedroom)

Iron/ironing board, free WiFi

Deluxe Apartment, 1 Queen Bed, Mobility Accessible, Non Smoking (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Non Smoking

Iron/ironing board, free WiFi

Deluxe Apartment, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

You may also like

Ad
Property amenity

Residence Inn by Marriott Bethesda Downtown

Bethesda
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 711 reviews
$149 nightly
The price is $168
Aug 30 - Aug 31
Total includes taxes and fees
Residence Inn by Marriott Bethesda Downtown

About the neighborhood

Washington

Located in Navy Yard within a mile (2 km) of Nationals Park, Reside Navy Yard, a Wyndham Residence is within 2 miles (3 km) of other popular sights such as Audi Field. This 3.5-star aparthotel welcomes guests with 81 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.
View more Aparthotels in WashingtonOpens in a new window

What's nearby

  • Washington Navy Yard - 1 min walk - 0.0 miles
  • Nationals Park - 14 min walk - 0.8 miles
  • National Mall - 2 min drive - 1.6 miles
  • Smithsonian Institution - 3 min drive - 2.0 miles
  • Union Station Shopping Center - 3 min drive - 2.2 miles

Getting around

  • Navy Yard Station - 11 min walk
  • Washington Union Station - 12 min drive
  • Ronald Reagan Washington National Airport (DCA) - 18 min drive

Restaurants

  • ‪Bluejacket - ‬9 min walk
  • ‪Ted's Bulletin - ‬9 min walk
  • ‪Cornercopia - ‬10 min walk
  • ‪The Brig - ‬3 min walk
  • ‪District Winery - ‬11 min walk

About this property

Reside Navy Yard, a Wyndham Residence

Aparthotel with a 24-hour fitness center, near Nationals Park
At Reside Navy Yard, a Wyndham Residence, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include express check-out and laundry facilities.
Each apartment is air-conditioned and features a kitchen and space to spread out with a sitting area. Guests can expect to find free WiFi and a 55-inch Smart TV with digital channels and Netflix. Other standard amenities include a washer/dryer, free tea bags/instant coffee, and a phone. Weekly housekeeping is available.
Recreational amenities at the aparthotel include a 24-hour fitness center.

Languages

English

Similar properties

Welcome to 1324, a charming building with a black metal gate and steps leading up to the entrance.

Reside NoMa, a Wyndham Residence

  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
8.4 out of 10, Very Good, 267 reviews
$97 nightly
The price is $112
Aug 14 - Aug 15
Total includes taxes and fees
Reside NoMa, a Wyndham Residence

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bathroom

  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business center

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: USD 100 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 81 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.
Property Registration Number 454669311

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Reside Navy Yard, a Wyndham Residence?

Reside Navy Yard, a Wyndham Residence provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Reside Navy Yard, a Wyndham Residence?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Reside Navy Yard, a Wyndham Residence on Aug 31, 2025 start from $109.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Reside Navy Yard, a Wyndham Residence?

This aparthotel is situated in Navy Yard within a short 1-minute walk of Washington Navy Yard and also 16 minutes on foot from Nationals Park. You'll also find United States Capitol and National Mall within a short drive.

Will I be able to park at this aparthotel?

No, there isn't parking at this aparthotel.

Does Reside Navy Yard, a Wyndham Residence feature a casino at the property?

No, Reside Navy Yard, a Wyndham Residence doesn't have a casino.

Is there an indoor pool at Reside Navy Yard, a Wyndham Residence?

No, there is no indoor pool at this aparthotel.

Is Reside Navy Yard, a Wyndham Residence a good place to stay for couples?

Couples staying at this aparthotel will appreciate amenities like a kitchen and Netflix as well as a 24-hour fitness facility.

Are there hot tubs at Reside Navy Yard, a Wyndham Residence?

No, this aparthotel doesn't have a spa tub.

Does Reside Navy Yard, a Wyndham Residence have a restaurant with a breakfast menu?

No, Reside Navy Yard, a Wyndham Residence doesn't have a restaurant that serves breakfast.

Does Reside Navy Yard, a Wyndham Residence allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Reside Navy Yard, a Wyndham Residence for a fee of USD 100 per pet, per night.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Reside Navy Yard, a Wyndham Residence?

The closest major airport to Reside Navy Yard, a Wyndham Residence is Ronald Reagan Washington National Airport (DCA), which is 5.7 mi away (18 minutes by car). Another top airport is College Park, MD (CGS), which is located 12.3 mi away (29-minute drive).

Are there rooms with balconies that I can book at Reside Navy Yard, a Wyndham Residence?

Yes, some apartments at Reside Navy Yard, a Wyndham Residence offer a balcony.

Reside Navy Yard, a Wyndham Residence Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 154 out of 298 reviews
Rating 8 - Good. 69 out of 298 reviews
Rating 6 - Okay. 34 out of 298 reviews
Rating 4 - Poor. 14 out of 298 reviews
Rating 2 - Terrible. 27 out of 298 reviews

8.6/10

Cleanliness

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Quang

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Lisa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Like spaciousness and kitchen!
Stayed 3 nights in May 2025

4/10 Poor

Alicia

Traveled with group
Overall, my stay was okay.. great for a last minute trip. However the incidental fee is pretty high and it is currently still pending a month later. The customer service isn’t the greatest.
Stayed 2 nights in Apr 2025

6/10 Okay

Atiba

Traveled with family
Disliked: Cleanliness, amenities
The room was not like it appears in the photos. The room was not clean. There were things under the tables next to the bed, the floors were not well swept.
Stayed 1 night in May 2025

10/10 Excellent

José

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing that was not there was a television in the room was missing television in the room. Love the balcony all very well and perfect. Thanks
Stayed 3 nights in Apr 2025

10/10 Excellent

ROBERT A

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in May 2025

6/10 Okay

Jerome

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The place was very clean, it had a kitchen / fridge and all of that making it optimal for people staying for a few days of visit. Within 30 minutes walk, you reach the Capitol which I think is close. I had a rather negative experience with the room though. The key code provided was not working and I was told no problem, will be back with a new key. 30 minutes later, I can the front desk and end to have someone different who answers me and felt even annoyed telling me to be patient and it will take a few more minutes. 45 minutes later I call again. This time I am told the general manager is the only one who can generate a hew code and she drove home which is 40 minutes from the place. I had to wait again another 15-20 minutes before the guy comes with a new code (which again did not work) then eventually we got the right one. Shall I have been told in the first place that it would take more than an hour, I would have planned differently - false information made me miss a business dinner. Transparency please!
Stayed 1 night in Apr 2025

8/10 Good

Connie

Liked: Cleanliness, property conditions & facilities
The room was nice and clean.
Stayed 1 night in Apr 2025

4/10 Poor

Luke

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

It’s a spot to sleep that’s not your car or bench

Overall, it’s a place to crash if you need one. Checked in, guy was nice. Instead of key cards they give you a 7 digit code to the door. Apparently 4 digits isn’t secure enough. Ripped the metal flashing clear off the stairs by dragging a bag over it. Check in guy didn’t even react. I think the place used to be an apartment or something. Comes with silverware in pencil cups and clear plastic pizza cutter, never seen one of those before. You can see straight into other rooms. Really odd setup. Looked like aliens tried to guess what a human hotel room looks like. Fold out couch was mangled. Idk if kids were jumping on it or if Norbit spent the night there. They repaired it with whatever material casts for broken arms are made out of. Couldn’t find tv remote. Got one from the front desk guy. Toilet flushed a few times but stopped working the next morning. Shower was super low pressure and leaked from the hose. Place was cleanish and didn’t smell too weird. Worked for us since we only stayed the one night and it was cheap for DC. Probably won’t stay again unless we’re in a tight spot.
Stayed 1 night in Apr 2025

10/10 Excellent

Irina

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay!
Stayed 3 nights in Apr 2025

2/10 Terrible

Deidre

Traveled with family
Disliked: Cleanliness, room comfort

DO NOT RESIDE AT NAVY YARD WYNDHAM

This was a terrible experience. Needed to use pullout bed. It was dirty. The support was broken and impossible t sleep on. Tried multiple times to reach customer service without any success.
Stayed 2 nights in Apr 2025

2/10 Terrible

chirag

Traveled with family
Disliked: Room comfort

Stay somewhere else

Got the wrong information days before. Had to switch rooms multiple times because of broken appliances. Entire family was woken up at midnight by banging from a broken fridge. Overall, terrible experience and manager was unhelpful to resolve or take responsibility.
Stayed 4 nights in Apr 2025

2/10 Terrible

Bronwyn

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Overall, it was a good place
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness

Not a good stay

Do not stay here! When I checked in on Friday, our room was filthy(pics taken if needed). We asked to be moved to another room, but none available. I was told by the front desk that the manager would comp us because of this and was told that a manager would be in the next day to talk to us. No one ever came to talk to us. On Saturday, I seen on my bank account where I was double charged $532.22, which put my account in the negative. Not a great experience when you're out of town. When I told the front desk about this other issue, I was assured that a manager would get back to be, because this isn't the first time this has happened to someone. The front desk supposedly gave the manager my contact information on Saturday, again I never heard anything. So yesterday(4/21), I called the hotel. The front desk put me on a long 8 min hold to find the manager, then the phone was hung up. Me and my boyfriend called back, with no answer. So a voicemail was sent. This is very unprofessional and you don't mess with someone's money like that or put them in a dirty room, especially with children.The manager ended up calling me that evening and asked for the pictures and that she would call me right back. She never called back. I am very displeased by the service and the overall hotel experience at Reside Navy Yard in Washington DC. Unable to post the pics here. But they were sent to corporate.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time! Clean, quiet and welcoming. Lots of restaurants in the area, and not too far from downtown.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sean

Traveled with family
Liked: Amenities
The rugs are worn down and the house needs a paint job throughout. Besides that, the place was awesome. Oh, the downstairs door to the bathroom did not lock.
Stayed 3 nights in Feb 2025

2/10 Terrible

Destiny

Disliked: Cleanliness, property conditions & facilities
Manger was unprofessional and nasty. Poor customer service there and absolutely no help. We didn’t even check in and stay there because of how rude they were. 30 mins passed check in time and our room still wasn’t ready. Since we left and didn’t stay we wanted a refund and they refused us. I don’t recommend this place at all.
Stayed 1 night in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Amy

Business traveler
Liked: Cleanliness, room comfort
First, the good: Reside is in a great location and the staff are very kind and helpful, especially Aaliyah at the front desk. Our two-bedroom suite was very large and reasonably clean. The kitchen was well-appointed. It was also great having laundry and a dishwasher in the unit. The not as good: I paid extra for early checkin, but the room wasn’t ready when I arrived. When I was able to check in an hour later, the door code didn’t work. Aaliyah had to let me in with a key. The door code issue was fixed later that afternoon. The next morning, I discovered the shower in my bathroom wasn’t working. Since there are two bathrooms in the suite, this wasn’t the end of the world, but still. I let Aaliyah know and she had someone fix it while I was at work. That evening, I discovered neither the living room floor lamp nor the TV were working. I also noticed the screws had popped out of the wall for one of the bedside lamps. And, despite there being little signs in both bedrooms instructing us to enjoy a white noise machine, only one bedroom had one. I let Aaliyah know. She said she would look into the issues except for the white noise machine, because that was an extra perk and the unit only comes with one. This was unfortunate, because the staff room was across the hall from our suite and staff like to have loud conversations in there, with the door open, at all hours. The second white noise machine would have been helpful. When I came home from work, the bedside lamp was r
Stayed 6 nights in Mar 2025

2/10 Terrible

Evelyn

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unfortunately, my stay at the Reside Navy Yard was filled with issues from the start. Upon arrival, the hotel refused to honor my prepaid Expedia reservation, and I was forced to pay an additional considerable amount while Expedia attempted to resolve the issue with management. In the end, I was only refunded the original reservation cost, leaving me out the rest with no resolution from the hotel. Throughout the stay, none of the door codes worked. If you left your room, someone at the front desk had to physically let you back in. Each time we asked when the system would be fixed, we got a different answer from the staff. One team member even accused me of using the wrong code, despite my showing her the email from the hotel with the code included. She insisted they don’t send codes by email, implying I was fabricating it. The in-room washer and dryer seemed like a great amenity, until we discovered that the dryer didn’t work. After doing a full load of laundry, we reported the issue only to be told, casually, that “a part has been ordered.” No signage or warning was provided, and we were left with wet clothes and no way to dry them. To be fair, one young man at the front desk truly did his best to help, but he was completely overwhelmed—juggling a constant line of frustrated guests alone. Overall, this stay was stressful, expensive, and poorly managed. I wouldn’t return or recommend this property until they’ve addressed these serious operational issues.
Stayed 4 nights in Mar 2025

4/10 Poor

Tiffany

Traveled with family
Disliked: Amenities
Will not be staying at this location again
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff, Lees Summit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and convenient location
Stayed 2 nights in Mar 2025

2/10 Terrible

Karla

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Christopher

Disliked: Room comfort

Stay Away

I don't understand all the positive reviews for this place. At the start, it was just little inconvenient things. We requested (and paid for) early check in. The request was approved. As we are getting in the car, we get an email saying they can no longer honor the request. Ok, whatever... We find out at checkout they never removed the charge for it, though. We get to the hotel, parking is impossible. We go to check in at 3:45 and the room isn't ready. The three or four people after us could all check in to rooms that were ready, though... 4:45 our room was finally ready. They give us the combo to our room and we head over. When we get to the room, the door combo doesn't work. I head back to the lobby, three other rooms all come back with the same problem. They give us another combo - doesn't work either. That's when we're told "oh, the pad doesn't work on that room, here's the key". You didn't know that when we were there?? In the room, the bedroom was super tiny. The windows in the room look DIRECTLY INTO OTHER BEDROOMS. The smoke detector was disconnected. The bed is practically on the ground. The walls need patch/paint. There is no cable tv - you must log in to your own streaming services to use the tv. Then, worst of all, the water in the room reaked of rotten egg. The kitchen and bathroom sink and showers - all of them. It was DISGUSTING. Oh, and they put a large hold on your credit card for a week for "incidentals".
Stayed 1 night in Mar 2025