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I'd give 5 star for the staff. They were working with what they had doing the best that they could do with broken computers, walkie talkies that didn't work, elevators that where not function properly. Staff worked very hard with one computer to check in a long line of people, and worked very hard to feed a big crowd of guests every morning. I just watched. I had no desire to stand in that line. Again, very quality staff, but clearly the owners are investing zero money into maintaining even the basic things for this property. Bad business to do it that way. Of course they'll respond here and say that they "strive to maintain excellent facilities for their customers" but really, the owners aren't doing anything to maintain even the basic things.

Staff was great, elevator is tired, but I loved the proximity to everything

My recent stay at the Pelican Hotel was nothing short of delightful. The location is truly exceptional — perfectly situated to enjoy the very best of the area. From the moment I arrived, the warm and friendly atmosphere made me feel completely at ease. The service was impeccable. Both room service and management were consistently professional and courteous, with special appreciation to Oscar, whose attentiveness and genuine hospitality made a lasting impression. The dining experience was outstanding. Every meal was a pleasure, but the fried octopus deserves special mention — perfectly prepared and absolutely unforgettable. The rooms themselves were a highlight: comfortable, thoughtfully appointed, and each with its own unique design that adds charm and character to the stay. The complimentary cocktails were another memorable touch — expertly made and thoroughly enjoyable. Overall, my time at the Pelican Hotel was a wonderful experience from start to finish. I look forward to returning and will gladly book again without hesitation.

Excellent atmosphere

The Prettiest Hotel!! Loved the Hotel! Perfect location, comfy beds, super clean, and spacious!

Staff great only cleaned room one time after we called for more towels.

The best hotel I have ever stayed in!