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Gran Hotel Lakua

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for Gran Hotel Lakua

Couples treatment rooms, deep-tissue massages, massages
Bar (on property)
Exterior
Private kitchen
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
C/ Tarragona 8, Vitoria-Gasteiz, Alava, 01010
  • Cathedral of Santa Maria de Vitoria
    ‪5 min drive‬
  • Mendizorroza Stadium
    ‪6 min drive‬
  • Fernando Buesa Arena
    ‪6 min drive‬
  • Vitoria (VIT)
    ‪6 min drive‬

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Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Apartment, 1 Bedroom

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, laptop workspace, blackout drapes

Single Room

  • 193 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room Single Use

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room Single Use

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Single Use

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room Single Use

  • 301 sq ft
  • Sleeps 1
  • 2 Twin Beds

About the neighborhood

Vitoria-Gasteiz

Located in Arriaga-Lakua, Gran Hotel Lakua is within 2 miles (3 km) of popular attractions such as Europa Conference and Exhibition Centre and Cathedral of Santa Maria de Vitoria. This 145-room, 5-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Cathedral of Santa Maria de Vitoria - 5 min drive - 2.5 miles
  • Virgen Blanca Square - 5 min drive - 2.9 miles
  • Mendizorroza Stadium - 6 min drive - 2.7 miles
  • University of the Basque Country - 6 min drive - 2.7 miles
  • Fernando Buesa Arena - 6 min drive - 3.5 miles

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 17 min drive
  • Vitoria (VIT) - 9 min drive

Restaurants

  • ‪Centro Asturiano Covadonga - ‬9 min walk
  • ‪Cafetería Morgan - ‬7 min walk
  • ‪The Colors - ‬9 min walk
  • ‪Harley Davidson - ‬14 min walk
  • ‪Restaurante Basajaun - ‬13 min walk

About this property

Gran Hotel Lakua

Luxury hotel with a full-service spa and a fitness center
Guests staying at Gran Hotel Lakua enjoy access to a full-service spa, a gym, and a sauna. Self parking is available for EUR 14.00 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect 55-inch Smart TVs with digital channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and bidets. Safes, phones, and desks are also standard.
Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 17 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 10 for children
  • Covered self parking fee: EUR 14.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - A01281187
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 1:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number HVI-00382

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is A01281187.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Exe Gran Hotel Lakua
Exe Gran Hotel Lakua Vitoria
Exe Gran Lakua
Exe Gran Lakua Vitoria
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua
Gran Lakua Vitoria-Gasteiz
Gran Lakua
Gran Hotel Vitoria Gasteiz
Gran Hotel Lakua Hotel
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua Hotel Vitoria-Gasteiz

Frequently asked questions

Are free cancellation options available at Gran Hotel Lakua?

Gran Hotel Lakua provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do near Gran Hotel Lakua?

This hotel is situated in Arriaga-Lakua, close to Cathedral of Santa Maria de Vitoria, Anillo Verde, and Artium. You'll also find Virgen Blanca Square and Plaza de Espana within a short drive.

Will I be able to park at Gran Hotel Lakua?

Yes, covered parking is offered for EUR 14.00 per day. Accessible parking is also available for guests.

Is there a spa at Gran Hotel Lakua?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages and couples treatments.

Does Gran Hotel Lakua feature a casino at the property?

No, Gran Hotel Lakua doesn't have a casino.

Will I find an indoor pool at Gran Hotel Lakua?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Gran Hotel Lakua?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Gran Hotel Lakua have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Gran Hotel Lakua feature a restaurant that includes a breakfast menu?

Yes, Gran Hotel Lakua serves buffet breakfast each morning for a surcharge from its restaurant.

Will Gran Hotel Lakua allow pets to stay for free?

No, pets aren't allowed at Gran Hotel Lakua though service animals are welcome.

Does Gran Hotel Lakua have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Gran Hotel Lakua?

The closest major airport to Gran Hotel Lakua is Vitoria (VIT), which is 5.6 mi away (9 minutes by car).

Can I book a room with a balcony at Gran Hotel Lakua?

No, at Gran Hotel Lakua, there aren't any guestrooms that list a balcony.

Does Gran Hotel Lakua have a wedding venue on site?

Take advantage of the wedding venue at Gran Hotel Lakua if you plan to say "I do" during your trip.

Gran Hotel Lakua Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 85 out of 195 reviews
Rating 8 - Good. 78 out of 195 reviews
Rating 6 - Okay. 22 out of 195 reviews
Rating 4 - Poor. 6 out of 195 reviews
Rating 2 - Terrible. 4 out of 195 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Susan, Aberdeen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Unusual to have to pay to use the swimming pool and sauna in a 5 star hotel. Limited eating options.
Stayed 6 nights in Jul 2024

10/10 Excellent

Martyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the service was excellent. Beautiful rooms and a short walk into town.
Stayed 1 night in Jun 2024

6/10 Okay

Mauricio

Stayed 1 night in Jun 2024

10/10 Excellent

Rafael A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff is very courteous and professional.
Stayed 1 night in Jun 2024

2/10 Terrible

Lynne

Stayed 1 night in Apr 2024

10/10 Excellent

VU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Microwave
Stayed 6 nights in Feb 2024

2/10 Terrible

Megan

Stayed 1 night in Jan 2024

4/10 Poor

Gareth, Warwick

Traveled with partner
Disliked: Property conditions & facilities
Just a sad looking hotel. I’m sure it was once nice, but now too tired
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Nice hotel, bit worn.

Nice hotel for a business stay. Maybe little bit worn
Stayed 1 night in Dec 2021

8/10 Good

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good But sad we need to paid 20€ by hour to access to the pool .
Stayed 4 nights in Oct 2021

8/10 Good

Lorna

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

8/10 Good

Kristina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Perfect stay for our business trip. Clean and had everything we needed
Stayed 1 night in Jan 2021

6/10 Okay

David

Business traveler
Stayed 2 nights in Dec 2020

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Large modern hotel 2 miles from city centre. Rooms large and well equipped, excellent dining on site, good gym, underground car park not expensive. Easy to find from A1.The barman does a great gin and tonic!
Stayed 1 night in Sep 2019

4/10 Poor

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

C. G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel!

The Basque Country is one of my favorite places in the world. Vitoria is the more formal, conservative city of the big 3 that includes Bilbao and San Sebastian - a bit more progressive. But Vitoria has much to offer and is a good center base to be all over the area. The Grand Hotel Lakua is my place of preference - local flavor, professional, attentive service and a very comfortable hotel. The only negative is that it's location is not central and towards the highway. But this is not a big city and everything is relatively close by. I've stayed here before and my experience was equally good. The restaurant is good and the cafe on the end of the building is also very good and inviting. Breaksfasts are excellent. Highly recommended!
Stayed 2 nights in Apr 2019

10/10 Excellent

Odette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent price for 5* hotel

Good stop over place and well priced. Great facilities but the Breakfast too pricey. Also didn’t like the see through glass door for the toilet. Parking was ok but limited. Otherwise, a great hotel.
Stayed 1 night in Aug 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food

The hotel is nice have stayed there three times, this time sent food away very bad, did take it of the bill, but no the point.
Stayed 1 night in Jan 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Arrived late at night after a long journey to find the cafe was still open which was fantastic. Served by friendly staff and the food was very tasty. Our room was spacious and quite plush with a comfy bed and fridge. On the outskirts of town which was very convenient for us. Highly recommend and would definitely stay again
Stayed 1 night in Jun 2017

8/10 Good

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is nice, staff could be more friendly. Its almost 10-15 min from the city center.