Hotel Silken Ciudad de Vitoria

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Bar (on property)
Lunch and dinner served
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008
  • Place, Armory Museum of Alava
    ‪5 min walk‬
  • Place, Virgen Blanca Square
    ‪8 min walk‬
  • Place, University of the Basque Country
    ‪10 min walk‬
  • Airport, Vitoria (VIT)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Club Double Room (Silken Club)

8.4 out of 10
Very good
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Junior Suite

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room

9.0 out of 10
Wonderful
(17 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Suite, Balcony

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room Single Use

8.4 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

Club Double Room Single Use (Silken Club)

8.4 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

Standard Double Room (extra bed for a child)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Double Room Single Use (Parking Included)

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 2 Large Twin Beds
  • Free WiFi

Double Room (Parking Included)

9.2 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Suite, Balcony (1 adult)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

Junior Suite (1 adulto)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

Deluxe Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed
  • Free WiFi

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed
  • Free WiFi

About the neighborhood

Vitoria-Gasteiz

Located in Lovaina, Hotel Silken Ciudad de Vitoria is adjacent to Florida Park and within a 5-minute walk of Cathedral of Mary Immaculate. This 149-room, 4-star hotel welcomes guests with conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Armory Museum of Alava - 5 min walk - 0.3 miles
  • Virgen Blanca Square - 8 min walk - 0.5 miles
  • Plaza de Espana - 9 min walk - 0.5 miles
  • University of the Basque Country - 10 min walk - 0.5 miles
  • Cathedral of Santa Maria de Vitoria - 13 min walk - 0.7 miles

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 23 min drive

Restaurants

  • ‪Café Boulevard - ‬5 min walk
  • ‪Sidrería Sagartoki - ‬6 min walk
  • ‪Restaurante KoTarro - ‬6 min walk
  • ‪Cafetería E'Jazz - ‬7 min walk
  • ‪Cafetería Lovaina - ‬5 min walk

About this property

Hotel Silken Ciudad de Vitoria

Hotel Silken Ciudad de Vitoria features free WiFi in public areas, meeting rooms, and conference space. Self parking is available for EUR 17 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include laundry facilities, a gift shop, and a garden.
Guests can expect free WiFi and 26-inch flat-screen TVs with satellite channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, electric kettles, and safes are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitoria

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered self parking fee: EUR 17 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Is free cancellation available at Hotel Silken Ciudad de Vitoria?

Hotel Silken Ciudad de Vitoria provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Silken Ciudad de Vitoria?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Silken Ciudad de Vitoria on Jul 19, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Silken Ciudad de Vitoria?

This hotel is situated in Lovaina, just steps from Armory Museum of Alava and Florida Park, and within a short walk of Virgen Blanca Square. You'll also find Plaza de Espana and Casa del Cordon less than a mile away.

Is there parking available at Hotel Silken Ciudad de Vitoria?

Yes, covered parking is offered for EUR 17 per day. An electric car charging station is also available for guests.

Does Hotel Silken Ciudad de Vitoria feature a casino at the property?

No, Hotel Silken Ciudad de Vitoria doesn't have a casino.

Is there an indoor pool at Hotel Silken Ciudad de Vitoria?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Silken Ciudad de Vitoria?

Amenities that appeal to couples at this hotel include a down comforter, a minibar, and a rainfall showerhead.

Does Hotel Silken Ciudad de Vitoria have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Silken Ciudad de Vitoria feature a restaurant that includes a breakfast menu?

Yes, Hotel Silken Ciudad de Vitoria serves buffet breakfast for a surcharge each morning at Vitoria.

Does Hotel Silken Ciudad de Vitoria allow pets to stay for free?

No, pets aren't allowed at Hotel Silken Ciudad de Vitoria.

Does Hotel Silken Ciudad de Vitoria have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Silken Ciudad de Vitoria?

The closest major airport to Hotel Silken Ciudad de Vitoria is Vitoria (VIT), which is 8.8 mi away (23 minutes by car).

Are there rooms with balconies at Hotel Silken Ciudad de Vitoria?

Yes, some guestrooms at Hotel Silken Ciudad de Vitoria offer a balcony and may feature city views.

Does Hotel Silken Ciudad de Vitoria host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Silken Ciudad de Vitoria.

Hotel Silken Ciudad de Vitoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 400 out of 712 reviews
Rating 8 - Good. 247 out of 712 reviews
Rating 6 - Okay. 50 out of 712 reviews
Rating 4 - Poor. 9 out of 712 reviews
Rating 2 - Terrible. 6 out of 712 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, walkable to casco viejo, comfortable rooms, free EV charger onsite so we can charge overnight.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Our room was excellent and the staff were very efficient and friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Walking distance to city center, safe, quiet location, easy to park, friendly staff, good bar and restaurent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel near the old town Room was modern and spacious
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Very comfortable and well located place.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and beautiful hotel in city centre,
Stayed 1 night in Jun 2025
Verified

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel . Convenient parking
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Room was great, food was good, hotel was beautiful. Special thanks to Igor on the front desk. Very helpful despite my difficult issues. Really nice guy, professional and courteous. Thank you.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to the city’s sights. Very friendly and helpful staff who assisted us with leaving luggage after checkout. The hotel buffet breakfast offered a wide selection of hot and cold breakfast options and was good value for money especially as many local cafes don’t open until quite late
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, perfect for exploring Vitoria.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Younes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel.

Great experience and pleasant stay. Definitely recommend.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, stayed here before on my way from UK to Portugal. A main priority was security of the vehicle without unpacking everything. Underground garage is secure.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally placed. Easy to get to all amazing places in city
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
´
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place! Nice staff great location.
Stayed 1 night in Mar 2024
Verified

8/10 Good

HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great location. Did not benefit from any discounts, as a silver member of hotels.com. there are plentiful free parking places near the hotel, which was beneficial. Overall, a nice two night stay
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was OK
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel (a little bit sterile), good parking and well located for a short walk into town
Stayed 1 night in May 2023
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel right in the beginning of the center of the city. Green area! Service great. All good! Recommend.
Stayed 3 nights in Nov 2025