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Hotel Palacio Astoreca

4.0 star property

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Photo gallery for Hotel Palacio Astoreca

Terrace/patio
Indoor pool
Exterior
Meeting facility
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
Calle Montealegre 149, Cerro Alegre, Valparaiso, Valparaiso, 2370637
  • Place, Paseo Yugoslavo
    ‪1 min walk‬
  • Place, Plaza Sotomayor
    ‪6 min walk‬
  • Place, Monumento de los Heroes de Iquique
    ‪6 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • Partial ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Double Room

Premium Double Room | Premium bedding, minibar, in-room safe, individually decorated

Premium Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Bay View

Deluxe Room, Bay View | View from room

Deluxe Room, Bay View

  • Bay view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Combined shower/tub, deep soaking tub, rainfall showerhead

Standard Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

Combined shower/tub, deep soaking tub, rainfall showerhead

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Room

Combined shower/tub, deep soaking tub, rainfall showerhead

Junior Room

  • 377 sq ft
  • Sleeps 2
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Valparaiso

Hotel Palacio Astoreca places you next to Paseo Yugoslavo and El Peral Lift. This 23-room, 4-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Paseo Yugoslavo - 1 min walk - 0.1 miles
  • Casa Mirador de Lukas - 4 min walk - 0.2 miles
  • Concepcion Lift - 4 min walk - 0.2 miles
  • Plaza Sotomayor - 6 min walk - 0.3 miles
  • Monumento de los Heroes de Iquique - 6 min walk - 0.3 miles

Getting around

  • Puerto Station - 5 min walk
  • Santiago Intl. Airport (SCL) - 72 min drive

Restaurants

  • ‪Brecon's - ‬4 min walk
  • ‪Delicias Express - ‬3 min walk
  • ‪Restaurant Capri - ‬5 min walk
  • ‪Café del Palacio - ‬1 min walk
  • ‪Terraza Bella Ciao - ‬4 min walk

About this property

Hotel Palacio Astoreca

Hotel Palacio Astoreca features free WiFi in public areas, meeting rooms, and a business center. Self parking is offered for CLP 18000 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this boutique hotel include a library, express check-in, and a terrace.
Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, safes, and phones.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CLP 18,000 per night); reservations required
  • Self parking on site (CLP 18,000 per night)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Library
  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1923
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during June and May.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Indoor pool
  • Hot tub
The following facilities are closed on Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CLP 18000 per night
  • Nearby parking fee: CLP 18000 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Astoreca
Hotel Astoreca
Hotel Palacio Astoreca
Hotel Palacio Astoreca Valparaiso
Palacio Astoreca
Palacio Astoreca Hotel
Palacio Astoreca Valparaiso
Hotel Palacio Astoreca Hotel
Hotel Palacio Astoreca Valparaiso
Hotel Palacio Astoreca Hotel Valparaiso

Frequently asked questions

Are free cancellation options available at Hotel Palacio Astoreca?

Hotel Palacio Astoreca provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do around Hotel Palacio Astoreca?

This hotel is located in Valparaiso, just steps from Paseo Yugoslavo and Fine Arts Museum, and within a short walk of Casa Mirador de Lukas. You'll also find Plaza Sotomayor and Monumento de los Heroes de Iquique less than a mile away.

Is there parking available at Hotel Palacio Astoreca?

Yes, parking is offered for CLP 18,000 per night.

Does Hotel Palacio Astoreca have a casino?

No, Hotel Palacio Astoreca doesn't have a casino.

Is there an indoor pool at Hotel Palacio Astoreca?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Palacio Astoreca?

Amenities that appeal to couples at this boutique hotel include a deep soaking bathtub and premium bedding in each guestroom, and some feature bay view.

Does Hotel Palacio Astoreca have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Palacio Astoreca have a restaurant with a breakfast menu?

Yes, Hotel Palacio Astoreca serves free continental breakfast each morning from its restaurant.

Does Hotel Palacio Astoreca allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Palacio Astoreca.

Does Hotel Palacio Astoreca have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Palacio Astoreca?

No, there aren't any guestrooms at Hotel Palacio Astoreca that offer a balcony.

Does Hotel Palacio Astoreca have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Palacio Astoreca.

Hotel Palacio Astoreca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 46 reviews
Rating 8 - Good. 13 out of 46 reviews
Rating 6 - Okay. 6 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
Stayed 2 nights in May 2022
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great location, friendly staff, good beds, delicious breakfast, stylish decoration. Highly recommended.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención Hermoso hotel
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

raimundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la estadia Muy cordial el Personal del hotel
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Christopher

Disliked: Staff & service

Not Great for Price

Service was TERRIBLE! The front desk guy was sooooo rude. He would purposely make you wait at gate. Massage was not great. No head hole so my neck hurt more after.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pricey but great location

Very well located and very clean.
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in a great city.

This is an amazing hotel. It is an historical landmark building that formerly was an art college. The staff was friendly and very helpful. The included breakfast was one of the best I have ever seen. The one downside was the lack of air conditioning, so the bedroom was rather warm at night. All together a great place to stay, located in the center of the historic part of a great city.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unusual and attractive building in a good location in the tourist area. Comfortable and spacious room. Nice terrace. A bit overpriced compared to hotels we stayed in elsewhere.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Mr Simon Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but.....

Had a very nice stay at this hotel in the heart of the old town (UNESCO World Heritage site). Nicely located for the restaurants (away from the flat port area). Nicely kept hotel. Only two things let this place down. 1) The quality of breakfast was no where near as good as other hotels in Chile which was strange considering the level this hotel is pitched at. 2). On our last night we hoped to have a couple of drinks on the large hotel balcony overlooking the port only to find the area had all been reserved for a corporate function. (they had most rooms that night so it squeezed the other 5 rooms out)
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with choice. Staff very frienly, excellent food great boffet breakfast. Excellent location. Unhappy with bed base jutting out with sharp edges creating risk of leg injury
Stayed 2 nights in Mar 2018
Verified

4/10 Poor

Ignacio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel, bad customer service

Beautiful hotel, very well located, with excellent infraestructure. However the customer service was very bad, especially from the hotel manager. I was charged with an abusive exchange rate (dollar/peso) of $680/US$ vs the official $605/US$. When asked if it was possible then to pay in dollars, they didnt let me , arguing that if I was Chilean (local), it was not possible. In general also, the treat towards me was not pollite at all.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

.alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation parfaite de l’hôtel avec vue sur la baie. Un bon point pour la cuisine et le service.
Verified

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities

Agradable estadía

El hotel muy cómodo y una muy buena atención. Un tanto caro pero vale la pena el gasto. La ubicación del hotel es excelente pero si querés hacer playa es complicado
Verified

6/10 Okay

Michael

Disliked: Staff & service

Good location

Staff fairly disinterested. Restaurant is very good, however. Needs some more TLC
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service

Bad Value Proposition and Poor Service

This hotel is no longer among the Relais Chateau offerings for good reason. Management claims to resolve problems that guests have pointed out repeatedly, but fails to do so. Among the reasons for our disappointing stay, were the hotel's failure to honor our reservation. We had booked two junior suites and instead received a room downgrade on one of the rooms to a "premium room" which was a far cry from the junior suite. No apology from the hotel was forthcoming, not to mention any sort of compensation for the inconvenience of having to split our family up on two different floors. Service was extremely poor in the restaurant, and haphazard at the front desk. Management has determined that price gouging for international travelers is acceptable by charging an exchange rate of the Chilean peso to the US dollar that is 25% higher than the market exchange rate. Breakfast is only served from 8:30 am to 10:30 am, so if you check out earlier, you do not get to have breakfast. Porters are only available beginning at 9:30 am to 10:00 am, resulting in guests having to handle their own luggage if they check out earlier. There is no air conditioning at the hotel, which is problematic on a sunny summer day and particularly on the 3rd floor where we were placed after our room reservation was downgraded. The wifi was very spotty and different passwords were required in different areas of the hotel. We will certainly never return to this hotel.
Verified

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in Valparaiso

We had a very nice stay here. Our only complaint was the construction going on outside our room. Once that is done, I think it will be great. The front desk help (especially Eduardo) was great. Breakfast was delicious and plentiful. Room was spacious and clean, and the bedding was great. The recommendations we got for places to go for dinner were great. All in all, a very nice place to stay.
Verified

6/10 Okay

Daniela

Liked: Cleanliness, room comfort

City problems

In the beginning everything was awful! Unfortunately, the city is in the middle of a renovation and the hotel street is closed. I had to leave the car and ask for help inside the hotel. When I told them they need to inform Hotels.com about the terrible conditions of the area, they told me I should park my car in their garage and pay 12.000 chillean pesos!!!! On the other hand, the manager was very polite and tried to solve the problems. The hotel is interesting, but is not a "relais & chateau". The heated pool was cold, the ofurô was cold and dirty. Only the sauna was ok.
Verified

6/10 Okay

Nassara

Liked: Cleanliness
Disliked: Staff & service

Not a Relais & Chateau experience

The hotel does not live up to the price and expectations generated by their Relais & Chateau affiliation. First problem: we visited during the summer and the rooms, which have a lot of sun hitting them for a good part of the day, have no air conditioning whatsoever. Keeping the windows open might solve some (not all) of the heat problem, but then outside noise and light make it imposible to sleep. Worst of all, we chose this hotel specifically so we could have dinner with drinks at their restaurant Alegre (which is supposed to be a great experience) and not drive anywhere afterwards. We made reservations for the restaurant two months in advance. We confirmed them on the week of the trip. We reconfirmed them upon check-in, around noon. When it finally came the time for our dinner, at 9 pm, and we asked if we could go downstairs to the restaurant, we were informed that the restaurant was not open that night!!! And we were thus stranded on a buzy summer Saturday night at a tourist town to find a place to eat without any reservation. This was not at all the service we expected, and none of the several complaints we made to Relais & Chateau and the hotel management after we left were properly addressed. An invitation to go back and pay those horribly expensive prices to give them "another chance" does not configure a solution.
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort

historical hotel and vicinity

Experience - Disappointing Room preparation - Excellent breakfast service - Bad bath commodities Not a hotel boutique experience, I expected more.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Boutique Hotel in the perfect Location!

Great Boutique Hotel in the perfect Location!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Boutique Hotels in Valpo!

We had a very pleasant stay. Great location, well refurbished property, nice rooms, good staff and breakfast.
Verified

10/10 Excellent

booster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

dont trust sat nav!

Took an age to find hotel though tiny roads up and down this lovely town. Only 3 parking spots in very tight area.
Verified

10/10 Excellent

Ormond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really cool

An outstanding hotel in the coolest part of the magnificent city of Valparaiso. Everything understated but efficient. Our only slight grievance was with the manner in which breakfast was served - that is sometimes it was not buffet style and this just made the process seem a little "complicated". The building itself, formidable and the staff throughout the hotel, helpful and sophisticated. We loved it.