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Gran Palas Hotel - Spa incluido

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Photo gallery for Gran Palas Hotel - Spa incluido

Exterior
Creator video - submitted by Mama de More
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Breakfast, lunch and dinner served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle de la Sequia Major 5, La Pineda, Vila-Seca, Tarragona, 43481
  • Place, La Pineda Beach
    ‪2 min walk‬
  • Place, Aquopolis Costa Dorada
    ‪9 min walk‬
  • Place, Cala Font Beach
    ‪2 min drive‬
  • Airport, Reus (REU)
    ‪18 min drive‬

Room options

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Classic Double Room, Sea View

9.0 out of 10
Wonderful
(8 reviews)
  • Sea view
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, Sea View (Mediterránea )

Suite, Sea View (Mediterránea ) | View from room

Suite, Sea View (Mediterránea )

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Duplex, Garden View (2 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Duplex, Garden View (2 adults + 1 child)

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Duplex, Garden View (2 adults + 2 children)

Minibar, in-room safe, desk, laptop workspace

Duplex, Garden View (2 adults + 2 children)

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Duplex, Garden View (2 adults + 3 children)

Minibar, in-room safe, desk, laptop workspace

Duplex, Garden View (2 adults + 3 children)

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Duplex, Garden View (3 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Duplex, Garden View (3 adults + 1 child)

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Duplex, Garden View (3 adults + 2 children)

Minibar, in-room safe, desk, laptop workspace

Duplex, Garden View (3 adults + 2 children)

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Duplex, Garden View (4 adults)

Minibar, in-room safe, desk, laptop workspace

Duplex, Garden View (4 adults)

  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Duplex, Garden View (4 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Duplex, Garden View (4 adults + 1 child)

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Duplex, Garden View (5 adults)

Minibar, in-room safe, desk, laptop workspace

Duplex, Garden View (5 adults)

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Duplex, Garden View (3 adults)

Minibar, in-room safe, desk, laptop workspace

Duplex, Garden View (3 adults)

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room, Sea View (2 adults and 2 children)

Minibar, in-room safe, desk, laptop workspace

Family Room, Sea View (2 adults and 2 children)

  • Sea view
  • 366 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Family Room, Sea View (2 adults and 1 child)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 366 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room, Sea View (3 adults)

Minibar, in-room safe, desk, laptop workspace

Family Room, Sea View (3 adults)

  • Sea view
  • 366 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Classic Double Room Single Use

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 344 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room Single Use, Sea View

Minibar, in-room safe, desk, laptop workspace

Classic Double Room Single Use, Sea View

  • Sea view
  • 344 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Sea View (3 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Family Room, Sea View (3 adults and 1 child)

  • Sea view
  • 366 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Room, Garden View (3 adults)

Minibar, in-room safe, desk, laptop workspace

Family Room, Garden View (3 adults)

  • Garden view
  • 366 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room, Garden View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Family Room, Garden View (2 adults and 1 child)

  • Garden view
  • 366 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room, Garden View (2 adults and 2 children)

Minibar, in-room safe, desk, laptop workspace

Family Room, Garden View (2 adults and 2 children)

  • Garden view
  • 366 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Room, Garden View (3 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Family Room, Garden View (3 adults and 1 child)

  • Garden view
  • 366 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Economy Double or Twin Room

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Vila-Seca

Gran Palas Hotel - Spa incluido places you next to Watermark - Sculptural Ensemble in Honor of Carlos Barral and within a 5-minute walk of La Pineda Beach. This hotel has 102 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • La Pineda Beach - 2 min walk - 0.1 miles
  • Watermark - Sculptural Ensemble in Honor of Carlos Barral - 2 min walk - 0.1 miles
  • Aquopolis Costa Dorada - 9 min walk - 0.5 miles
  • Cala Font Beach - 2 min drive - 1.1 miles
  • Lumine Mediterránea Beach Club & Golf Community - 6 min drive - 1.5 miles

Getting around

  • Salou Port Aventura Station - 11 min drive
  • Reus (REU) - 18 min drive

Restaurants

  • ‪Pantastic - ‬14 min walk
  • ‪Restaurant Estival Park 1 - ‬7 min walk
  • ‪Almaris - ‬6 min walk
  • ‪Bar Estival Park - ‬6 min walk
  • ‪La Tagliatella - ‬7 min walk

About this property

Gran Palas Hotel - Spa incluido

Guests of Gran Palas Hotel - Spa incluido enjoy a full-service spa, an indoor pool, and a children's pool. Self parking is available for EUR 20 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include minibars, electric kettles, and safes.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spalas has 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Similar properties

Front of property - evening/night
Hotel Palas Pineda
Vila-Seca
  • Pool
  • All inclusive plans available
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 217 reviews
$134 nightly
The price is $152
Jun 28 - Jun 29
Total with taxes and fees
Hotel Palas Pineda

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LOBBY
  • LOBBY BAR
  • MOSS

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Health club
  • Indoor pool
  • Mountain biking
  • Outdoor padel court
  • Pilates classes
  • Playground
  • Private wine tours
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Drinks are not included in breakfast, half board, and full board rate plans.
Children under 16 years old are allowed in the spa only after 6:00 PM

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 0.99 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to October.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Gran Palas Hotel Salou
Gran Palas Hotel
Gran Palas Salou

Frequently asked questions

Is a free cancellation option available at Gran Palas Hotel - Spa incluido?

Gran Palas Hotel - Spa incluido offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see around Gran Palas Hotel - Spa incluido?

This hotel is located in Vila-Seca, just steps from La Pineda Beach and Watermark - Sculptural Ensemble in Honor of Carlos Barral, and within a short walk of Aquopolis Costa Dorada. You'll also find Cala Font Beach and Capellans Beach within a short drive.

Will I be able to park at Gran Palas Hotel - Spa incluido?

Yes, parking is offered for EUR 20 per night. Wheelchair-accessible van parking and bicycle parking are also available.

Is there a spa at Gran Palas Hotel - Spa incluido?

Spalas is the hotel's spa and services include sports massages, Thai massages, Ayurvedic treatments, and body wraps.

Does Gran Palas Hotel - Spa incluido include a casino at the property?

No, Gran Palas Hotel - Spa incluido doesn't have a casino.

Will I find an indoor pool at Gran Palas Hotel - Spa incluido?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from April until October.

Is Gran Palas Hotel - Spa incluido a good place to stay for couples?

This beachfront hotel offers many amenities for couples, including champagne service as well as a restaurant and an indoor pool.

Does Gran Palas Hotel - Spa incluido have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Gran Palas Hotel - Spa incluido have a restaurant with a breakfast menu?

Yes, Gran Palas Hotel - Spa incluido serves a full breakfast for a surcharge each morning at MOSS.

Will Gran Palas Hotel - Spa incluido allow pets to stay free of charge?

No, pets aren't allowed at Gran Palas Hotel - Spa incluido.

Does Gran Palas Hotel - Spa incluido have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Gran Palas Hotel - Spa incluido?

The closest major airport to Gran Palas Hotel - Spa incluido is Reus (REU), which is 7.7 mi away (18 minutes by car).

Can I book a room with a balcony at Gran Palas Hotel - Spa incluido?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and garden views.

Does Gran Palas Hotel - Spa incluido have a wedding venue on site?

There are wedding services available at Gran Palas Hotel - Spa incluido if that's in your vacation plans.

Gran Palas Hotel - Spa incluido Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 141 out of 280 reviews
Rating 8 - Good. 86 out of 280 reviews
Rating 6 - Okay. 31 out of 280 reviews
Rating 4 - Poor. 14 out of 280 reviews
Rating 2 - Terrible. 8 out of 280 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 3 nights in May 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, awful area
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
One of BEST hotel I stayed on last many years.. Everything super excellent..
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Henrik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ba
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, welcoming
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was much better a year ago including Breakfast, dinner and service anyway still in a good level
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Juha

Liked: Staff & service, property conditions & facilities, room comfort

Nice spa hotel

Quite nice spa hotel with some improvements to do - - Shower facet was broken on our room - Shower door was broken on our room - The room was quite dusty, cleaning was moderate at best - Breakfast and dinner were excellent - Spa is quite nice
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Ester

Liked: Staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ratio price / quality
Stayed 1 night in Mar 2024
Verified

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Being out of season the hotel was very quiet and only one pool open. However the staff couldn’t do enough for us. We were full board and whilst only the main restaurant was open all our food was cooked fresh for us. We were very well looked after and enjoyed our stay.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a family of 4 (kids aged 6 and 8) in late June. Kids loved the pool and were the right age to enjoy the Mini Club activities. Pool area was fantastic. Beds were very comfortable and room had good air con. Spa was an added bonus. We were full board and loved the breakfast and dinner. Drinks were priced very reasonably. Gym had everything we needed although it’s looking a little tired. Very close to a fantastic beach and walking distance to the water park. We had a fantastic stay.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Swimming pool outside didn't have the water slides and the water jets operating. Perhaps out of sezon even though it was at the end of May. The swimming pool inside and the spa were nice.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Leyre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Anil jamnadas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room on the first floor had obstructed view of the beach, with a row of trees blocking it. I also had a few issues with the room, which i complained about. It took a few days but i was moved onto the third gloor. This room was much better with a view of the beach from the balcony and a sink in the bathroom, not in the main bedroom as my previous room Melina the manageress arrangeg the move. So thank you.
Stayed 7 nights in Sep 2025
Verified

6/10 Okay

Mirta

Liked: Cleanliness, property conditions & facilities
REGULAR
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Luis Miguel

Liked: Cleanliness, property conditions & facilities
The property is well maintained but the food is not up to par. Front desk is not very helpful.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Dipak

Liked: Cleanliness, amenities, property conditions & facilities
Overall good, clean, nice indoor pool, decent gym, good breakfast, easy access to the beach was handy. I would only say for vegetations, whilst there are some dishes, the staff didn't speak much English so difficult to know what is vegetarian and what isn't, as the food wasn't labelled, and items that ordinarily wouldn't have meat or fish, did. Also, whilst full board doesn't include drinks, they wouldn't even provide tap water.
Stayed 4 nights in Sep 2024
Verified

4/10 Poor

Simon

Disliked: Staff & service
Slow service and outdated equipment
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Rhys

Liked: Cleanliness, amenities
Staff were helpful dionne, igor and christian were amazing so helpful. Food at breakfast was adequate they had eggs cooked infront of you choice of fried or omellete with different fillings. Pastries were nice aswell. Fresh juices were available also. Choice of pools outside dod not use them as water was freezing! Indoor pool and spa was the highlight of our stay be warned it was not communicated to us whilst there there is a charge for unreturned blue spa towels €15 per towel!!! Return them to staff and make sure they register it on your room key
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

I booked a short break here with my daughter & we weren’t disappointed. From arrival until departure, the staff were helpful & friendly. The hotel is luxurious & all areas very clean . We had an amazing large , family sea view room , which was immaculate. So spacious , with everything you would need provided , eg robes , toiletries , fridge , hairdryer, water , kettle etc The pool areas were very quiet , but that was fine & pool too cold for us to use in May . The indoor spa was lovely & well worth a visit . The restaurant serving breakfast & dinner , was also well stocked with a variety of different foods , again staff very helpful, plates cleared quickly & all areas clean . La Pineda has a beautiful beach & the area was pretty low key . There’s a selection of shops , bars , restaurants within easy walking distance Honestly our short break couldn’t have gone better …very grateful for the sunshine! Thank you for a wonderful stay
Stayed 3 nights in May 2023
Verified

2/10 Terrible

Yamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

What a frustrating experience for 5* hotel… Room received is not matching the reservation. Instead of family room with 4 single beds we received a standard room with 2 single beds. The worst experience was in the kids club. Our kids were lost. We found them in the street with cars outside of hotel. Horrible experience.
Stayed 7 nights in Aug 2024
Verified

6/10 Okay

Stanislav

Liked: Amenities
Disliked: Staff & service
Absolutely horrible experience, THE worst experience I ever had. Booked room for 2 with 3 sleeps. Also paid extra for full board. Last minute change, decided to take a daughter with us. Upon arrival I was told that we can't be in this room. Not enough sleeping places, like what? and I need to pay 200€ extra for her food and for her presence in the room. I said: "cancel my "full board", I don't need money back." They said: "we can't because you booked through Expedia, in order to cancel it, even for NO REFUND, you need to contact Expedia". And no parking. They had nothing available. So I had to deal with it by myself. They didn't care how! Stay away from this place!!!
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
It could have been great except for the fact that: most of the facilities where closed, things like trying to find salt or pepper etc at breakfast was a mystery and nobody seemed to know where to look. When they cleaned the room they took the towels and did not replace them or the water and the reception was not very responsive, I think I got service on the 5th try. And just to sum up the general sense of confusion the elevator controls seemed to be from another dimension and totally illogical.
Stayed 2 nights in May 2024