Vega Luxury Hotels

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May 23 - May 24

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May 24 - May 25

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Recent Luxury Hotels Reviews

Holiday Inn Express & Suites Amarillo West by IHG

4/5 Good

"Upon arrival, property was beautiful! Check in was easy, the gentleman who checked us in was so friendly! Ice machine third floor was broken, rooms were nice but not clean. There was a used tampon bottom of the headboard, the curtain hooks were all broken, and all shampoo , conditioner and body wash bottles were so old and looked like all they do is refill them. Towels had stains, we found a tick. Breakfast was good, BUT staff was SO rude and was rushing guests out. IT IS POSTED BREAKFAST IS OPEN UNTIL 10 am, this lady was packing up all food and taking all items around 9:25. Staring at guests walking in looking for food and making ugly faces. Extremely rude!!!!!! Spraying and wiping off tables literally right next to us and next to our food!!!!!!!!! That did it for me!!!!! Staff needs better training, and if breakfast is until ten , leave it out until 10!!!!!! They were even making rude remarks in Spanish thinking we didn’t understand them!!!!!!!!"

A verified traveler stayed at Holiday Inn Express & Suites Amarillo West by IHG

Posted 6 hours ago