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SureStay Hotel by Best Western North Vancouver Capilano

Property class: 2.5

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

A modern building with large windows and a covered walkway.
A hotel room with two beds, a bathroom with a mirror, and a small desk.
A hotel lobby with a reception desk, seating area, and a framed cityscape picture on the wall.
A restaurant with multiple tables and chairs, a kitchen area, and a view of greenery outside.
A hotel room with a bed, a desk with a chair, a sofa, a small table with a lamp, and a framed picture on the wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Laundry

Explore the area

View in a map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4
  • Place, Park Royal
    ‪15 min walk‬
  • Place, Stanley Park
    ‪3 min drive‬
  • Place, Capilano Suspension Bridge
    ‪6 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

Suite-1 Queen Bed, Non-Smoking, Sofabed

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a bathroom with a mirror, and a small desk.

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(91 reviews)
  • 192 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a bathroom with a mirror, and a small desk.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(49 reviews)
  • 192 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a bathroom with a mirror, and a small desk.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(15 reviews)
  • 192 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

A bathroom with a bathtub, toilet, and a shower curtain.

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • 200 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a TV on a wooden dresser, a chair, an air conditioning unit, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 196 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a bedside table with a phone, two wall-mounted lamps, and two framed pictures on the wall.

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 196 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a bathroom with a mirror, and a small desk.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a bed, a bathroom with a sink and mirror, a bedside table with a phone, and a door leading to another room.

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.6 out of 10
Excellent
(49 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 queen beds, nonsmoking

A hotel room with two beds, a desk, a television, and a window with curtains.

2 queen beds, nonsmoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, two bedside lamps, a nightstand, a chair, and a window with curtains.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a bathroom with a sink and mirror, a bedside table with a phone, and a door leading to another room.

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

District of North Vancouver

Located in Pemberton Heights, SureStay Hotel by Best Western North Vancouver Capilano is within a few miles (5 km) of popular sights such as Stanley Park and The Shipyards. The 74 rooms at this hotel include coffee makers, flat-screen TVs, and desk chairs.

What's nearby

  • Park Royal - 15 min walk - 0.8 miles
  • Village at Park Royal - 15 min walk - 0.8 miles
  • Ambleside Park - 3 min drive - 1.2 miles
  • Stanley Park - 3 min drive - 1.8 miles
  • Capilano Suspension Bridge - 6 min drive - 1.6 miles

Getting around

  • North Vancouver Station - 4 min drive
  • Waterfront Metro Station - 8 min drive
  • Vancouver Intl. Airport (YVR) - 44 min drive

Restaurants

  • ‪Park Royal South Food Court - ‬17 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Five Guys - ‬18 min walk
  • ‪Pizza Rubato Napoletana - ‬19 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Guests of SureStay Hotel by Best Western North Vancouver Capilano enjoy free WiFi in public areas, a seasonal outdoor pool, and laundry facilities. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
32-inch flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults, and CAD 10 to 20 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 21 to October 01.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at SureStay Hotel by Best Western North Vancouver Capilano.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

What is there to do close to SureStay Hotel by Best Western North Vancouver Capilano?

This hotel is situated in Pemberton Heights within a short 15-minute walk of Park Royal. You'll also find Vancouver Waterfront and Stanley Park within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on Oct 22, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Hotel by Best Western North Vancouver Capilano?

Yes, self parking is offered for free at the hotel.

Does SureStay Hotel by Best Western North Vancouver Capilano include a casino on the premises?

No, SureStay Hotel by Best Western North Vancouver Capilano doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western North Vancouver Capilano?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 21 until October 01.

Is SureStay Hotel by Best Western North Vancouver Capilano a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a jetted bathtub and a kitchen.

Are there hot tubs at SureStay Hotel by Best Western North Vancouver Capilano?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does SureStay Hotel by Best Western North Vancouver Capilano have a restaurant with a breakfast menu?

Yes, SureStay Hotel by Best Western North Vancouver Capilano serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does SureStay Hotel by Best Western North Vancouver Capilano allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western North Vancouver Capilano though service animals are welcome.

Are there connecting rooms at SureStay Hotel by Best Western North Vancouver Capilano?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from SureStay Hotel by Best Western North Vancouver Capilano?

The closest major airport to SureStay Hotel by Best Western North Vancouver Capilano is Vancouver Harbour Flight Centre (CXH), which is 4.1 mi away (16 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 13 mi away (44-minute drive).

Are there rooms with balconies at SureStay Hotel by Best Western North Vancouver Capilano?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western North Vancouver Capilano.

SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 534 out of 1219 reviews
Rating 8 - Good. 394 out of 1219 reviews
Rating 6 - Okay. 152 out of 1219 reviews
Rating 4 - Poor. 76 out of 1219 reviews
Rating 2 - Terrible. 63 out of 1219 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Overall would br good stay
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy and there was a bus stop right outside to get you downtown and back
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown ferry terminal and bus routes.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Clean and good location in North Van.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget friendly, helpful staff.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff! A little overpriced, besides that amazing stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to local amenities, quite and well kept.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Outdoor pool was enjoyable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Was an easy overnight stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the cleanliness of the rooms and property and the pleasant and efficient staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the front desk were friendly and very helpful. Just a short visit this time, but we are always happy to stay here.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for one night, good location too
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good price, clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice location with clean and spacious rooms.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely maintained property. Comfortable beds, nice quiet rooms. Very clean but dated decor. Friendly staff.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcome and good sized rooms. Decor a little tired but otherwise everything you need
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean room, nicely equipped kitchenette.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly front desk staff and a great breakfast place right there on site.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to put your feet up and relax. There is much around to explore.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and facility for an overnight stay. Clean, quiet and friendly staff👍
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Rooms were very clean, it was pretty quiet, helpful and friendly staff, great location for our needs and the restaurant had a great breakfast menu.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an ideal location. Prices are reasonable. And the staff are top notch.
Stayed 13 nights in Apr 2026

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