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Sure Hotel by Best Western Saint-Amand-Les-Eaux

Property class: 3

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Saint-Amand-Les-Eaux

A modern office space with a long corridor, wooden flooring, and black chairs.
A reception area with a reception desk, a clock, and a wall-mounted decorative piece.
A hotel room with two beds, a desk, a chair, and a wardrobe.
A modern room with a patterned wall, two black leather chairs, a wooden table with a croissant and a cup of coffee, and potted plants on a black metal stand.
A multi-story hotel with a prominent sign on the facade, a parking lot in front, and a clear sky.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Zone commerciale - Rocade Nord, Saint-Amand-les-Eaux, Nord, 59230
  • Place, Scarpe-Escaut Regional Natural Park
    ‪1 min walk‬
  • Place, Nord-Pas de Calais Mining Basin
    ‪16 min walk‬
  • Place, Lille Grand Palais
    ‪34 min drive‬
  • Airport, Lille (LIL-Lesquin)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a wardrobe.

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Non Smoking

A hotel room with two beds, a window with curtains, a radiator, and a sliding door leading to another room.

Family Room, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, and a chair. There is a window with curtains, a wall-mounted picture, and a bedside table.

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a TV mounted on the wall, and a mirror.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Saint-Amand-les-Eaux

Sure Hotel by Best Western Saint-Amand-Les-Eaux places you next to Scarpe-Escaut Regional Natural Park and within a mile (2 km) of Nord-Pas de Calais Mining Basin. This 59-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and free newspapers in the lobby.

What's nearby

  • Scarpe-Escaut Regional Natural Park - 1 min walk - 0.0 miles
  • Nord-Pas de Calais Mining Basin - 16 min walk - 0.9 miles
  • Lille Grand Palais - 34 min drive - 30.8 miles
  • Casino Barriere Lille - 36 min drive - 31.2 miles
  • Lille Grand Square - 38 min drive - 31.6 miles

Getting around

  • St-Amand-les-Eaux Station - 4 min drive
  • Lille (LIL-Lesquin) - 30 min drive

Restaurants

  • ‪Auberge du Lièvre - ‬10 min drive
  • ‪Casino de Saint Amand les Eaux - ‬1 min walk
  • ‪La brasserie du PAZ - ‬1 min walk
  • ‪La Vita e Bella - ‬4 min drive
  • ‪La Taverne du Moulin - ‬14 min walk

About this property

Sure Hotel by Best Western Saint-Amand-Les-Eaux

Guests staying at Sure Hotel by Best Western Saint-Amand-Les-Eaux enjoy free WiFi in public areas, free newspapers, and a vending machine. If you plan to drive, free parking is available. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby.
Guests can expect free WiFi and flat-screen TVs with cable channels. Free newspapers, hair dryers, and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 9.50 for adults and EUR 3.80 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 5.00 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 0.84 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 9.50 for adults and EUR 3.8 for children
  • Pet fee: EUR 5.00 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No alcohol is served at Sure Hotel by Best Western Saint-Amand-Les-Eaux.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Akena City Saint-Amand-Les-Eaux
Akena City Saint-Amand-Les-Eaux
Hotel Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Saint-Amand-les-Eaux Hôtel Akena City Saint-Amand-Les-Eaux Hotel
Hotel Hôtel Akena City Saint-Amand-Les-Eaux
Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Hôtel Akena City Saint Amand Les Eaux
Hôtel Akena
Akena
Sure By Saint Amand Les Eaux
Hôtel Akena City Saint Amand Les Eaux
Sure Hotel by Best Western Saint-Amand-Les-Eaux Hotel

Frequently asked questions

What's there to see close to Sure Hotel by Best Western Saint-Amand-Les-Eaux?

This hotel is located in Saint-Amand-les-Eaux, just steps from Scarpe-Escaut Regional Natural Park. You'll also find Nord-Pas de Calais Mining Basin and Labyrinthe de Beauregard within a short drive.

How much does it cost to stay at Sure Hotel by Best Western Saint-Amand-Les-Eaux?

As of Nov 8, 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Saint-Amand-Les-Eaux on Nov 28, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Sure Hotel by Best Western Saint-Amand-Les-Eaux?

Yes, secured self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Sure Hotel by Best Western Saint-Amand-Les-Eaux have a casino on the premises?

No, Sure Hotel by Best Western Saint-Amand-Les-Eaux doesn't have a casino.

Will I find an indoor pool at Sure Hotel by Best Western Saint-Amand-Les-Eaux?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sure Hotel by Best Western Saint-Amand-Les-Eaux?

Amenities at this hotel that appeal to couples include a city view and free WiFi in some guestrooms.

Does Sure Hotel by Best Western Saint-Amand-Les-Eaux have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sure Hotel by Best Western Saint-Amand-Les-Eaux have a restaurant that serves breakfast?

Sure Hotel by Best Western Saint-Amand-Les-Eaux offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Sure Hotel by Best Western Saint-Amand-Les-Eaux allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sure Hotel by Best Western Saint-Amand-Les-Eaux for a fee of EUR 5.00 per pet, per night.

Does Sure Hotel by Best Western Saint-Amand-Les-Eaux have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Sure Hotel by Best Western Saint-Amand-Les-Eaux?

The closest major airport to Sure Hotel by Best Western Saint-Amand-Les-Eaux is Lille (LIL-Lesquin), which is 23.6 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Sure Hotel by Best Western Saint-Amand-Les-Eaux?

No, there aren't any guestrooms with balconies at Sure Hotel by Best Western Saint-Amand-Les-Eaux.

Sure Hotel by Best Western Saint-Amand-Les-Eaux Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 235 out of 558 reviews
Rating 8 - Good. 222 out of 558 reviews
Rating 6 - Okay. 66 out of 558 reviews
Rating 4 - Poor. 22 out of 558 reviews
Rating 2 - Terrible. 13 out of 558 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, good parking, close to restaurant and shops
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with large secure carpark. Restaurants in walking distance .
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really old hotel... bur friendly staff
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The room was large, we got the family room for 4 people. It was clean, had all facilities in walking distance and the parking is easy and included. The breakfast is VERY basic, but considering the price, it’s ok.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel easy to locate from the autoroute with excellent parking. Restaurant just across the road with a large shopping centre close to the hotel. Nice staff and a comfortable stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Just a nicer budget hotel with good service, easy access and cinvenientky locating for shopping and the town itself.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good budget stop over that rivals Ibis at a gret price
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice and inexpensive hotel, very friendly staff. The beds were a bit small but the room was clean and there was enough space for our baggage. The whole property is gated and we felt safe.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with excellent parking. Restaurant justwcross the road and a large shopping cente next door.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant fault this hotel

I cant fault this hotel. We are low maintence family who use this hotel as a base to travel around france. We visited disneyland and eftelling from this hotel. While both are a fair distance away we still found this hotel perfect
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very convenient and accessible to the shops and the motorway. Had a wonderful stay and staff are very helpful, welcoming and approachable
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great size room! Exactly what was needed and the staff were very helpful as arrived after check in closed.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Top
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The price versus quality is great. Staff was helpful and friendly. Room was clean and simple, everything was there. Great place for a stop over.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Nice

Good location easybaccess
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We enjoyed our stay here. Clean, comfortable and quiet. We had a room at the back of the hotel, which was only overlooked by trees. Breakfast was continental and included in our room rate. There were a few restaurants close by and a supermarket which was handy.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Staff & service
The hotel was ok. The room was spacious but basic. Limited options for dining nearby.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and clean

Straightforward, simple hotel. Tidy and clean room. Free EV charger was a bonus.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Improved room over competitors. Comfortable, clean smelling bed. Really needs nighttime lighting for the bathroom.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Very nice comfortable to stay at

Second time staying here and it is a nice hotel to stay at with the family if you have a family room as the kids have there own section. Unfortunately when we arrived the bed was broken. But the receptionist was nice and gave us a room accross the hall for me and 1 child. While my wife and the other kid stayed in the orginal room until the bed was fixed the next night. Overall is a very nice place to stay while we visit other areas of france/belgium
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service

Mediocre

Rooms are quite ok. Good parking. Super strong springs for bathroom doors, hard to open. If you need any internet connection- stay away. They offer 0.6Mbps and they say it's fiber.
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Air con nor working in 30 degrees C

This is a good budget hotel but our stay was spoilt by the air con not working. The member of staff was not really interested and it is our belief that it was deliberately switched off to save high fuel bills
Stayed 1 night in Jul 2023

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