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Royal Hainaut Spa & Resort Hotel

Hotel with 2 restaurants, 10-minute walk to Musée des Beaux-Arts

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Photo gallery for Royal Hainaut Spa & Resort Hotel

Indoor pool, open 9:00 AM to 8:00 PM, sun loungers
Presidential Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe
2 bars/lounges, lobby lounge
Presidential Suite, 2 Bedrooms | Living area | Flat-screen TV
Reception hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Spa

Explore the area

View in a map
6 Place De L'Hôpital Général, Valenciennes, 59300
  • Place, Valenciennes Town Hall
    ‪7 min walk‬
  • Place, Musée des Beaux-Arts
    ‪9 min walk‬
  • Place, Stade Nungesser
    ‪20 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪36 min drive‬

Room options

View all photos for Chambre Deluxe

Chambre Deluxe | 1 bedroom, premium bedding, minibar, in-room safe

Chambre Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chambre Prestige

Chambre Prestige | 1 bedroom, premium bedding, minibar, in-room safe

Chambre Prestige

9.4 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Suite (Duplex)

Traditional Suite (Duplex) | 1 bedroom, premium bedding, minibar, in-room safe

Traditional Suite (Duplex)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living area | Flat-screen TV

Presidential Suite, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms | Living area | Flat-screen TV

Royal Suite, 2 Bedrooms

  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Senior Suite Duplex

Senior Suite Duplex | 1 bedroom, premium bedding, minibar, in-room safe

Senior Suite Duplex

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Valenciennes

Musée des Beaux-Arts is a short stroll from Royal Hainaut Spa & Resort Hotel, and other popular attractions like Valenciennes Golf are within a mile (2 km). This hotel has 79 rooms and welcomes guests with conveniences like 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Valenciennes Town Hall - 7 min walk - 0.4 miles
  • Catholic Church of Saint Michael in Valenciennes - 9 min walk - 0.5 miles
  • Musée des Beaux-Arts - 9 min walk - 0.5 miles
  • Parc de la Rhônelle - 12 min walk - 0.7 miles
  • Stade Nungesser - 20 min walk - 1.1 miles

Getting around

  • Valenciennes Station - 9 min walk
  • Lille (LIL-Lesquin) - 41 min drive

Restaurants

  • ‪La Galerie - ‬1 min walk
  • ‪Goudale Restaurant Valenciennes - ‬3 min walk
  • ‪Restaurant Les Savoureux - ‬7 min walk
  • ‪La Fabrique A Pains - ‬5 min walk
  • ‪Le Repère - ‬6 min walk

About this property

Royal Hainaut Spa & Resort Hotel

Hotel with 2 restaurants, 10-minute walk to Musée des Beaux-Arts
Guests of Royal Hainaut Spa & Resort Hotel enjoy a full-service spa, an indoor pool, and a 24-hour gym. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a business center.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and slippers, and beds sport premium bedding. Sitting areas, minibars, and espresso makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Spa by Royal Hainaut has 8 treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Exterior
Mercure Valenciennes Centre
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 288 reviews
$105 nightly
The price is $121
Nov 8 - Nov 9
Total with taxes and fees
Mercure Valenciennes Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23 for adults and EUR 10 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • L'Atrium Bar Lounge
  • La Galerie
  • La Storia
  • Royal Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 18.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 10 for children
  • Nearby parking fee: EUR 24 per day (164 ft away)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 18.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa Valenciennes
Royal Hainaut Spa & Resort
Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa & Resort Hotel Hotel Valenciennes
Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Valenciennes
Hotel Royal Hainaut Spa & Resort Hotel Valenciennes
Valenciennes Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa
Hotel Royal Hainaut Spa & Resort Hotel
Martin's Hotel Du Hainaut
Royal Hainaut Spa Valenciennes

Frequently asked questions

Is free cancellation available at Royal Hainaut Spa & Resort Hotel?

Royal Hainaut Spa & Resort Hotel provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Royal Hainaut Spa & Resort Hotel?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Royal Hainaut Spa & Resort Hotel on Nov 13, 2025 start from $244.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Royal Hainaut Spa & Resort Hotel?

This hotel in Valenciennes is within a 10-minute walk of Valenciennes Town Hall, Jardin des Floralies, and Musée des Beaux-Arts. You'll also find Parc de la Rhônelle and Valenciennes Golf within a short drive.

Is parking available on site at Royal Hainaut Spa & Resort Hotel?

No, there isn't parking at this hotel.

Is a spa located at Royal Hainaut Spa & Resort Hotel?

Spa by Royal Hainaut is the hotel's full-service spa and services include massages.

Does Royal Hainaut Spa & Resort Hotel feature a casino?

No, Royal Hainaut Spa & Resort Hotel doesn't have a casino.

Is there an indoor pool at Royal Hainaut Spa & Resort Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 8:00 PM.

What do couples enjoy most about Royal Hainaut Spa & Resort Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and 2 restaurants.

Are there hot tubs at Royal Hainaut Spa & Resort Hotel?

No, but this hotel does have a steam room.

Does Royal Hainaut Spa & Resort Hotel have a restaurant that serves breakfast?

Yes, Royal Hainaut Spa & Resort Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Royal Hainaut Spa & Resort Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Royal Hainaut Spa & Resort Hotel for a fee of EUR 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Royal Hainaut Spa & Resort Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Royal Hainaut Spa & Resort Hotel?

The closest major airport to Royal Hainaut Spa & Resort Hotel is Lille (LIL-Lesquin), which is 29.1 mi away (41 minutes by car).

Are there rooms with balconies at Royal Hainaut Spa & Resort Hotel?

No, you won't find guestrooms with balconies at Royal Hainaut Spa & Resort Hotel.

Royal Hainaut Spa & Resort Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 106 out of 142 reviews
Rating 8 - Good. 23 out of 142 reviews
Rating 6 - Okay. 9 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 2 out of 142 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is lovely ! Checking in staff where great the lobby bar where nice people but they need more training not their fault We dined in the restaurant the food was poor I didn’t eat my main the steak was not good staff where efficient but they didn’t seemed at all bothered that our table of four didn’t eat all the food This is the 2 nd time we’ve stayed here but will not be back because of the good
Stayed 1 night in Jun 2025

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel & its facilities are very good, but could be excellent. One gets the feeling that only French speaking guests are welcome, most staff don’t have even a basic understanding of English and don’t want to assist. The hotel boasts 51 TV channels, but none cater for international sport.
Stayed 3 nights in May 2025

6/10 Okay

Alyson

Stayed 1 night in Nov 2024

6/10 Okay

Aunjelique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was okay, however I feel it was not up to the expectations of such a nice hotel and not really worth the price per room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Hotel in the historic Hopital building.
Stayed 1 night in Sep 2024

10/10 Excellent

richard

Stayed 1 night in Jun 2024

10/10 Excellent

Alejandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Liina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is absolutely gorgeous, beautifully renovated old military hospital, high ceilings, sympathetic materials, amazing glazed lobby, most beautiful spa i have seen for a long time. The town is quite nice but nothing very special, had few drinks in the lovely square which was nice. Art museum was closed till 2024? and townhall under renovation.
Stayed 2 nights in Jul 2022

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 2 nights in Jun 2022

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Hotel

Wow. Amazing hotel.
Stayed 1 night in Nov 2021

10/10 Excellent

Harvey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to fault Absolutely lovley
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

pascal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing place!

Wonderful location and service
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and relaxing stay

Beautiful hotel and spa. Super pool. Very stylish interior throughout hotel. Very nice room (we stayed in a suite). Lovely food and good service. Would highly recommend and will definitely return.
Hallway downstairs
Front of hotel
Pool
Bar
Stayed 3 nights in Jul 2020

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Room

It was by far the best room I have ever stayed in. AMAZING!!!!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedoom was beautiful but draughty from the large windows. Lovely furnishings and design. The pool and spa are fabulous. Overall a fantastic hotel with super facilities and a great destination.
Stayed 4 nights in Jan 2020

6/10 Okay

Linda

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

3rd time not a charm

Third time at Royal Hainault and things have gone a bit off. 2 days with no towels available at the pool. The last night at the hotel our room wasn’t cleaned even after assurances they would clean it. Argumentative bar staff who despite a dry martini on the menu bring you a sea breeze and on the second attempt tell you they’re making the drink their way not the way you asked (light vermouth not 2/3rds). The food is divine and the physical hotel and rooms divine. The service just needs work.
Stayed 3 nights in Dec 2019

8/10 Good

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, the only problem - all restaurants close at 10.30. It would be also nice to have a bathrobe in the room.
Stayed 3 nights in Aug 2019

10/10 Excellent

Bianka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ambiance!

Amazing hotel with ac, pool, and sauna. Great bar and good restaurant on site. Comfortable beds, very quiet, generous bathroom. Making a business trip much more enjoyable!
Stayed 3 nights in Jul 2019

10/10 Excellent

Vevilin, Amsterdam, Netherlands

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We booked this hotel for our wedding anniversary weekend and so glad we did. Absolutely stunning and beautifully designed hotel. Everything about this hotel is beautiful just like all the photos we saw in their website. The staffs are very friendly and helpful. Great location, a short walking distance to the center of town. We had a lovely stay and would highly recommend!
Stayed 1 night in Jul 2019

6/10 Okay

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place, but not honorable. Even after you make a reservation and have fully paid weeks in advance. At a moments notice (the day before), they suddenly displace you to a cheaper hotel by the train tracks and offer you a drink as compensation when the other place is half the price and without any of the amenities. Finally negotiated a dinner as compensation for the headache.
Stayed 1 night in Jun 2019

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Henri

Liked: Cleanliness, staff & service
+ Great location, impressive building, comfortable bed. - Overpriced and lousy breakfast. Swimming pool much too hot. Sauna broke down weeks ago and no signs of reparation. One fitness machine equally broken down for over a week. Unbelievable a spa hotel does not offer a richer supply of shampoo, douche geld etcetera. Restaurant quality rather poor, staff confused and somewhat rude. Footsteps from rooms above audible in the room, impinging on your sleep.
Stayed 3 nights in Jul 2025