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Rio Sagrado, A Belmond Hotel, Sacred Valley

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Photo gallery for Rio Sagrado, A Belmond Hotel, Sacred Valley

Sauna, steam room, body treatments, hydrotherapy, aromatherapy
Exterior
Villa (Maras) | Terrace/patio
Arcade
Villa (Maras) | Living area | IPod dock

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Km. 75.8 Carretera, Urubamba-Ollantaytambo, Urubamba, Cusco
  • Place, Santuario del Senor de Torrechayoc
    ‪5 min walk‬
  • Place, Iglesia de Urubamba
    ‪8 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Terrace

Deluxe Twin Room, Terrace | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room, Terrace

  • Mountain view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Garden)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed (Garden)

  • Mountain view
  • 990 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds (Garden)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 2 Queen Beds (Garden)

  • Mountain view
  • 990 sq ft
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Villa (Q'inti)

Villa (Q'inti) | Premium bedding, down comforters, minibar, in-room safe

Villa (Q'inti)

  • Mountain view
  • 2368 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Villa (Maras)

Villa (Maras) | Premium bedding, down comforters, minibar, in-room safe

Villa (Maras)

  • Mountain view
  • 2368 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds
  • Free WiFi

About the neighborhood

Urubamba

Rio Sagrado, A Belmond Hotel, Sacred Valley places you within a 10-minute stroll of popular attractions such as Santuario del Senor de Torrechayoc and Plaza de Armas. This 5-star hotel has 23 guestrooms and offers conveniences like free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Santuario del Senor de Torrechayoc - 5 min walk - 0.3 miles
  • Iglesia de Urubamba - 8 min walk - 0.5 miles
  • Plaza de Armas - 8 min walk - 0.5 miles
  • Estadio de Urubamba - 4 min drive - 1.4 miles
  • Nogalpampa Stadium - 4 min drive - 1.4 miles

Getting around

  • Ollantaytambo Station - 25 min drive
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 92 min drive

Restaurants

  • ‪Don Angel Inka Casona - ‬2 min drive
  • ‪Rimya Draft Beer smokehouse - ‬8 min walk
  • ‪Hawa Restaurant - ‬11 min walk
  • ‪Restaurante Rustica Del Valle - ‬20 min walk
  • ‪Inkalicious Restaurant - ‬15 min walk

About this property

Rio Sagrado, A Belmond Hotel, Sacred Valley

Guests staying at Rio Sagrado, A Belmond Hotel, Sacred Valley enjoy access to a full-service spa, an outdoor pool, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 117 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a hot tub, a 24-hour business center, and a meeting room.
Guests can expect to find free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include dryers, iPod docks, and minibars. Change of towels is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Rio Sagrado, A Belmond Hotel, Sacred Valley is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • El Huerto Bar
  • El Huerto Restaurant

Things to do

  • Bicycle tours
  • Farming classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance

More

  • 1 building
  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per night
  • Dogs only
  • 1 total (13 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 77 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 117 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 77 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 20424044203

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Rio Sagrado

Hotel Rio Sagrado Urubamba

Rio Sagrado

Rio Sagrado Hotel

Rio Sagrado Urubamba

Belmond Hotel Rio Sagrado Peru/Urubamba, Sacred Valley

Belmond Hotel Rio Sagrado Urubamba

Belmond Hotel Rio Sagrado

Belmond Rio Sagrado Urubamba

Belmond Rio Sagrado

Belmond Hotel Rio Sagrado

Rio Sagrado, A Belmond Hotel, Sacred Valley Hotel

Rio Sagrado, A Belmond Hotel, Sacred Valley Urubamba

Rio Sagrado, A Belmond Hotel, Sacred Valley Hotel Urubamba

Frequently asked questions

Are free cancellation options available at Rio Sagrado, A Belmond Hotel, Sacred Valley?

Rio Sagrado, A Belmond Hotel, Sacred Valley offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Rio Sagrado, A Belmond Hotel, Sacred Valley?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Rio Sagrado, A Belmond Hotel, Sacred Valley on May 20, 2026 start from $880, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Rio Sagrado, A Belmond Hotel, Sacred Valley?

Located steps from Urubamba River, this hotel is in Urubamba, and within a 10-minute walk of Santuario del Senor de Torrechayoc and Plaza de Armas. You'll also find Iglesia de Urubamba and Estadio de Urubamba within a short drive.

Will I be able to park at Rio Sagrado, A Belmond Hotel, Sacred Valley?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa at Rio Sagrado, A Belmond Hotel, Sacred Valley?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, body wraps, and hydrotherapy.

Are there luxury amenities available at Rio Sagrado, A Belmond Hotel, Sacred Valley?

Yes, guests can indulge in luxuries such as an outdoor pool, a garden-view restaurant, and in-room massages at this hotel.

Does Rio Sagrado, A Belmond Hotel, Sacred Valley feature a casino on the premises?

No, Rio Sagrado, A Belmond Hotel, Sacred Valley doesn't have a casino.

Is there an indoor pool at Rio Sagrado, A Belmond Hotel, Sacred Valley?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 9:00 AM and 5:00 PM.

What do couples enjoy most about Rio Sagrado, A Belmond Hotel, Sacred Valley?

This boutique hotel offers many amenities for couples, including in-room massages as well as a garden-view restaurant and an outdoor pool.

Does Rio Sagrado, A Belmond Hotel, Sacred Valley have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Rio Sagrado, A Belmond Hotel, Sacred Valley have a restaurant that serves breakfast?

Yes, Rio Sagrado, A Belmond Hotel, Sacred Valley serves free on-the-go breakfast at El Huerto Restaurant each morning.

Does Rio Sagrado, A Belmond Hotel, Sacred Valley allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Rio Sagrado, A Belmond Hotel, Sacred Valley for a fee of USD 100 per pet, per night.

Does Rio Sagrado, A Belmond Hotel, Sacred Valley have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Rio Sagrado, A Belmond Hotel, Sacred Valley?

The closest major airport to Rio Sagrado, A Belmond Hotel, Sacred Valley is Alejandro Velasco Astete Intl. Airport (CUZ), which is about 20.1 mi away.

Can I book a room with a balcony at Rio Sagrado, A Belmond Hotel, Sacred Valley?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy garden and mountain views.

Does Rio Sagrado, A Belmond Hotel, Sacred Valley have a wedding venue on site?

Take advantage of the wedding venue at Rio Sagrado, A Belmond Hotel, Sacred Valley if you plan to say "I do" during your trip.

Rio Sagrado, A Belmond Hotel, Sacred Valley Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 83 out of 103 reviews
Rating 8 - Good. 15 out of 103 reviews
Rating 6 - Okay. 3 out of 103 reviews
Rating 4 - Poor. 0 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most beautiful property with perfect service
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! From check-in to check-out, entire experience was above expectations. Property was beautiful, suite with private patio with lawn was surrounded by flowering bushes. Restaurant was great, excursion was fun, sitting by the river was romantic.
Hotel property grounds
Taken on our hike to Moray
Taken on our hike to Moray
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosa L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Aylara

Stayed 1 night in Dec 2024

10/10 Excellent

Emil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to unwind and relax from a lot of the activities that exist around Peru. Great pit stop on the way back from Machu Picchu
Stayed 2 nights in Sep 2024

8/10 Good

Anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, we love our 2 night stay.
Stayed 2 nights in May 2024

6/10 Okay

sidia

Traveled with partner
Liked: Cleanliness, staff & service
Very expensive, not just the room the food, drinks, and services, way to expensive
Stayed 3 nights in Mar 2024

10/10 Excellent

James, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property located in a very special and unique part of the Sacred Valley. If you want the most luxurious stay in this area, this will be it. Service was great. Pre arrival communication was good but not great. I ran out of shampoo whilst taking a shower. Rooms didnt have AC or TV that I could tell. Pool couldve used some skimming of debris. Otherwise perfect stay. Make sure to feed the alpacas!! You can catch the Hiram Bingham train to Machu Pichu literally right outside hotel entrance which is a unique feature and experience
Stayed 2 nights in Mar 2024

10/10 Excellent

sidia

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property and amazing service

Amazing property and the most friendly staff. The service was top notch. Everyone made sure we were taken care of at every point during our stay. I’m from the US and they met every standard. I can’t wait to come back and spend more time here!
Stayed 2 nights in Mar 2023

2/10 Terrible

Francesca

Stayed 2 nights in Aug 2022

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet resort with well manicured property and beautiful views. Very friendly, professional staff with beautiful views. Note that the activities offered (horseback, shaman) were very expensive even compared to other Belmond properties in Peru. We ended up finding off resort options because of it.
Stayed 2 nights in Jun 2022

10/10 Excellent

Erica

Stayed 2 nights in May 2022

10/10 Excellent

Shayli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and so friendly. Ana was our favorite server and would greet us every morning and help with making reservations for the picnic. Yolanda in the spa was so amazing I had to go back for a second visit. The property was beautiful. We were here during a strike meaning that for two days we couldn't leave the hotel. Luckily the hotel, staff and food made those two days very relaxing. We are our way through the entire menu and there wasn't a bad choice at the restaurant. We always felt safe despite the protesters and what we saw on the news in Cusco. They even accommodated us an additional night very easily when we couldn't get back to Cusco on the closed roads. Gery and Diego are amazing at drinks and would make excellent recommendations while we sat by the river. We spent 3 full days not leaving the resort since everything was cancelled, but there couldn't have been a better place to wait it all out. Thank you Rio Sagrado team!
Stayed 3 nights in Apr 2022

8/10 Good

Alberto, lima

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, quite and relaxing place. Some things like the staff should improve.
Stayed 2 nights in Mar 2022

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well done!

What an incredible property! We hit a bit of a bump during our trip when upon arrival in Cusco, we learned that a strike blocked the only road into the Sacred Valley, preventing us from getting to the hotel. I called and spoke to Daniel who immediately helped us find the solution of staying at their partner hotel in Cusco for the night and coming up the next day at no additional cost. I had been worried because our booking was through a 3rd party, but both hotels were extremely accommodating and made sure we were well taken care of. When we did arrive, we could not have enjoyed our stay more. The grounds were beautiful - complete with llamas that you can feed! - the rooms were stellar and spacious, the restaurant was delicious and the staff were friendly and attentive. I would absolutely recommend Rio Sagrado as well as Belmond properties.
Stayed 3 nights in Jan 2022

10/10 Excellent

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Dec 2021

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities

The people are great

The people at this hotel are so kind and helped us navigate a million things. They helped coordinate tours, transportation and even our COVID tests to go home. The one ding I would give it is that the room was so small and the quality of it did not seem 5 star. There was a really low level smoking smell that was always present despite being a nonsmoking room. It’s a good spot - but not what I expect from 5 star.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escape from the hustle and bustle

Amazingly beautiful, amenity-rich, and superior service. The hotel’s mission/philosophy is to encourage guests to disconnect and they really deliver. Between the natural beauty of the mountains, river, landscaping in the backyard, pool/spa, delicious dining options, and even the baby alpacas that roam the grounds—it feels like you’ve been transported to a different reality, one of tranquility. THIS is how you vacation!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Zornitsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is excellent! The room was spacious and we had great view over the river. The stuff was very helpful and attentive, probably the best service I’ve had in a hotel. Highly recommended!
Stayed 1 night in Nov 2019

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