I had high hopes for The Lokha Ubud, but my stay was underwhelming—especially given the premium pricing. Things started off oddly when I ordered a pizza from room service. It arrived in under 10 minutes (impressive!), but was completely cold. Not exactly the welcome meal I was hoping for.
The next afternoon, I was hit with a blast of loud, thumping music. I asked the staff about it and got a bit of a mystery tour: first they claimed it was coming from their own restaurant (?), then later—after some back and forth—they finally admitted it was actually from a live DJ pool party at the neighboring Amora resort. A little heads-up might’ve been nice. They said they’d ask them to turn it down… unsurprisingly, that never happened.
To their credit, they offered to move me to a different room—further from the noise and closer to the river, where the sound of rushing water mercifully helped mask the bass. But then came another letdown: the bed sheets had a distinct mildew smell, and there was visible mold in the bathroom. For a property charging this kind of rate, that’s just plain sloppy.
On the bright side, the staff were genuinely friendly and tried their best to accommodate—but no amount of smiles can make up for poor soundproofing, mystery mold, and a club-level soundtrack in what’s supposed to be a tranquil jungle retreat. For the same price, you’d be far better off at the Hyatt in Sanur.