Best Western Crystal Palace Hotel

4.0 star property
Hotel with a bar, near Egyptian Museum

Choose dates to view prices

Photo gallery for Best Western Crystal Palace Hotel

Restaurant
Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Dining room
Front of property
Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Dining room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Via Nizza, 11, Turin, TO, 10125
  • Place, Via Roma
    ‪5 min walk‬
  • Place, Valentino Park
    ‪9 min walk‬
  • Place, Egyptian Museum
    ‪13 min walk‬
  • Airport, Turin (TRN-Turin Intl.)
    ‪28 min drive‬

Room options

Standard Room, 1 Twin Bed

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

9.8 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Turin

Located in San Salvario within a 5-minute walk of Via Roma, Best Western Crystal Palace Hotel is within a 15-minute stroll of Egyptian Museum. This 60-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Via Roma - 5 min walk - 0.3 miles
  • Valentino Park - 9 min walk - 0.5 miles
  • Valentino Castle - 11 min walk - 0.6 miles
  • Piazza San Carlo - 11 min walk - 0.6 miles
  • Egyptian Museum - 13 min walk - 0.7 miles

Getting around

  • Turin Porta Nuova Station - 4 min walk
  • Porta Nuova Station - 4 min walk
  • Turin International Airport (TRN) - 26 min drive

Restaurants

  • ‪Old Wild West - ‬3 min walk
  • ‪Sol Levante Fusion - ‬2 min walk
  • ‪Greek Food Lab - ‬2 min walk
  • ‪Mignon - ‬2 min walk
  • ‪Petit Baladin - ‬3 min walk

About this property

Best Western Crystal Palace Hotel

Hotel with a bar, near Egyptian Museum
Guests of Best Western Crystal Palace Hotel enjoy a gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for EUR 20 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include express check-in, express check-out, and a TV in a common area.
Guests can expect free WiFi and 30-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Coffee makers, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include a health club.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)
  • Uncovered self parking on site (EUR 20 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 20 per night
  • Nearby parking fee: EUR 25 per day (328 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Crystal Torino
Mercure Palace
Mercure Torino Crystal Palace
Mercure Torino Crystal Palace Hotel
Mercure Torino Crystal Palace Hotel Turin
Mercure Torino Crystal Palace Turin
Torino Palace
Mercure Hotel Turin
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Turin
Best Western Crystal Palace
Best Crystal Hotel Turin
Best Western Crystal Palace Hotel Hotel
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Hotel Hotel Turin

Frequently asked questions

What can I see around Best Western Crystal Palace Hotel?

This hotel is situated in San Salvario within a 10-minute walk of Via Roma, Rinascente, and Monumento a Edmondo de Amicis. You'll also find Egyptian Museum and Stadio Olimpico Grande Torino within a short drive.

How much does it cost to stay at Best Western Crystal Palace Hotel?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Best Western Crystal Palace Hotel on Jan 5, 2026 start from $93.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Crystal Palace Hotel?

Yes, uncovered parking is offered for EUR 20 per night.

Does Best Western Crystal Palace Hotel have a casino?

No, Best Western Crystal Palace Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Crystal Palace Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Crystal Palace Hotel?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a bar and a health club.

Does Best Western Crystal Palace Hotel have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Best Western Crystal Palace Hotel have a restaurant that serves breakfast?

Yes, Best Western Crystal Palace Hotel serves buffet breakfast each morning for a surcharge from its snack bar.

Will Best Western Crystal Palace Hotel allow pets to stay free of charge?

Yes, pets stay free at Best Western Crystal Palace Hotel.

Does Best Western Crystal Palace Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western Crystal Palace Hotel?

The closest major airport to Best Western Crystal Palace Hotel is Turin International Airport (TRN), which is 11 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Best Western Crystal Palace Hotel?

No, there aren't any guestrooms with balconies at Best Western Crystal Palace Hotel.

Best Western Crystal Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 310 out of 708 reviews
Rating 8 - Good. 304 out of 708 reviews
Rating 6 - Okay. 77 out of 708 reviews
Rating 4 - Poor. 9 out of 708 reviews
Rating 2 - Terrible. 8 out of 708 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and place to stay despite the noise and litter outside. Staff were super courteous and helpful, room was clean and cost extremely reasonable!
Stayed 1 night in Oct 2025

8/10 Good

Dina

Stayed 2 nights in Sep 2025

6/10 Okay

Darren

Traveled with group
Liked: Cleanliness, staff & service
Great location nice clean hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (right across the road from Porta Nuova train station. Easy walking distance to places of interest, bars, cafes, restaurants an a daily open air food market.
Stayed 4 nights in Sep 2025

4/10 Poor

Michael

Traveled with family
I told reception several times the air conditioning did not work and no one did a thing about it. Even after they had told me they addressed it.
Stayed 1 night in Jul 2025

8/10 Good

Felino

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Near the train station
Stayed 2 nights in Jun 2025

10/10 Excellent

Milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Shirley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Inez

Stayed 1 night in Jun 2025

2/10 Terrible

Kim

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Air conditioning kept shutting off, smoking inside the hotel, gym didn’t open until 8am, and housekeeper refusing to leave my room and insisted it was the wrong room.
Stayed 4 nights in May 2025

10/10 Excellent

yazmin alicia

Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Property conditions & facilities, room comfort
Excellent location, very clean, good breakfast, very good customer service
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. We had 2 queen beds and a balcony. Our room was gorgeous. High ceilings, balcony, very large bathroom. So comfortable here. All staff at the front desk were helpful and friendly. We were able to store our luggage after check out. This is an amazing location literally a walk across the street to Porta Nuova. So convenient, with easy walking to everything. Such great restaurants in the area. We loved our time in Torino. Thank you so much.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in great location near porta nuova train station and the receptionist are very helpfull
Stayed 2 nights in Feb 2025

8/10 Good

STANKO, Bratislava

Traveled with family
Liked: Cleanliness, staff & service, amenities
MOre security in via Nizza!
Stayed 2 nights in Feb 2025

10/10 Excellent

LUCIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Liang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, right by the train station, friendly staff, very clean. Top notch European hotel!!
Stayed 1 night in Jan 2025

8/10 Good

Walid

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is authentic palace like a hotel , need to improve furniture conditions to be more updated
Stayed 1 night in Dec 2024

10/10 Excellent

Concepcion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buon hotel. Colazione spettacolari, pulizia delle camere ineccepibile. Solo un problema il primo giorno con il condizionatore che non funzionava subito riparato dopo il reclamo. Staff veramente geltile. L'unica pecca che è vicino alla stazione che di notte diventa veramente pericoloso. 8/10 solo per la location altrimenti sarebbe stato un 10/10.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Conveniently located.
Stayed 1 night in Aug 2024

6/10 Okay

MICHAEL

Traveled with family
Liked: Cleanliness
The hotel is in a good position in the city centre close to the main railway station. The area is not the best, although we never felt unsafe. Unfortunately on one evening we were unable to get drinks at the bar as there was no bar staff, although it was just after 10pm, and the bar should have been open until 11pm. The air conditioning in the bedroom was quite noisy and didn't work very well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Inez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was perfect for my family of four. Had good options for shopping and restaurants, walking distance.
Stayed 1 night in Jun 2024