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Aparthotel

Xambé

Property class: 4
VIP Access

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Photo gallery for Xambé

A modern outdoor pool area with a stone wall, lounge chairs, and a sunset view.
Property video
A modern kitchen with a central island, built-in appliances, and a dining area with black tableware.
A modern room with a glass balcony, a wooden bench, and a bathtub.
A modern kitchen with a central island, equipped with black bowls and wine glasses, and a woman preparing a drink.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Avenida Central, Aldea Zama, Tulum, QROO, 77765
  • Place, Jaguar Park
    ‪3 min drive‬
  • Place, Hunab Lifestyle Center
    ‪4 min drive‬
  • Place, Dos Aguas Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Apartment

A modern bedroom with a large bed, a ceiling fan, a view of the outdoors, and a wooden headboard.

Deluxe Apartment

  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Superior Apartment

A modern room with a large window, a wooden chair, a sofa, and a plant.

Superior Apartment

  • Garden view
  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Grand Apartment

A modern hotel room with a large bed, a wooden bench, a television, and a mirror reflecting the bed and a window view.

Grand Apartment

  • Garden view
  • 2260 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Suite

A spacious bedroom with a large bed, wooden headboard, a ceiling fan, and a woven rug.

Deluxe Suite

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite

A modern bedroom with a large bed, a ceiling fan, and a view of lush greenery through large windows.

Grand Suite

  • Garden view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite

A modern room with a large window, a wooden chair, a sofa, and a plant.

Superior Suite

  • Garden view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A modern bedroom with a large bed, bedside tables, a wooden bench, and a view of greenery through large windows.

Deluxe Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room

A modern bedroom with a wooden headboard, a large bed with multiple pillows, a textured throw blanket, and a hanging macramé wall decoration.

Grand Room

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

A modern bedroom with a large bed, wooden headboard, and a view of greenery outside.

Superior Room

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

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About the neighborhood

Tulum

Located in Zama within a mile (2 km) of Hunab Lifestyle Center, Xambé is within 2 miles (3 km) of Dos Aguas Park. This 4-star aparthotel has 28 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Jaguar Park - 3 min drive - 1.1 miles
  • Hunab Lifestyle Center - 4 min drive - 1.4 miles
  • Dos Aguas Park - 5 min drive - 1.4 miles
  • Tulum Beach - 7 min drive - 2.7 miles
  • Tulum Mayan Ruins - 13 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Coco Cafe - ‬12 min walk
  • ‪Nimeño Bakery - ‬10 min walk
  • ‪Cántaro Y Comal - ‬4 min drive
  • ‪Delicia - ‬4 min drive
  • ‪Rossina - ‬9 min walk

About this property

Xambé

Guests of Xambé enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. There's free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free aparthotel also has a banquet hall.
Each apartment is air-conditioned and has an array of amenities, including a coffee maker, a ceiling fan, and a desk. Guests can expect to find free WiFi and a 55-inch Smart TV with digital channels. Beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a wardrobe or closet and a desk chair. Housekeeping is available on request.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea maker

Bedrooms

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 55-inch smart TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 1,000 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: MXN 1,000 per stay
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Tile flooring in room
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Guests can access their rooms with a mobile device
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board on request
  • Luggage storage
  • Tour and ticket assistance

Things to do

  • Bicycle parking
  • Bicycle rentals
  • Bicycle tours
  • Scooter/moped rentals
  • Ecotours nearby
  • Spelunking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 28 units
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Connecting units available
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:

Turn off the lights

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 500 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Huawei Pay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 009-047-007453/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay, Apple Pay, and Huawei Pay.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Shambé

Xambé Tulum

Xambé Aparthotel

Xambé Aparthotel Tulum

Frequently asked questions

What's there to see within easy reach of Xambé ?

This aparthotel is situated in Zama, close to Tulum Mayan Ruins, Tulum Beach, and Playa Paraiso. You'll also find Tulum National Park and Playa Ruinas within a short drive.

How much does it cost to stay at Xambé ?

As of Sep 9, 2026, prices found for a 1-night stay for 2 adults at Xambé on Sep 15, 2026 start from $43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Xambé ?

Yes, self parking is offered for free at the aparthotel. Bicycle parking is also available for guests.

Does Xambé have a casino?

No, Xambé doesn't have a casino.

Is there an indoor pool at Xambé ?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Xambé ?

There are many amenities for couples at this aparthotel, including an outdoor pool plus some apartments feature a private pool and a private outdoor hot tub.

Does Xambé have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Xambé have a restaurant with a breakfast menu?

No, Xambé doesn't have a restaurant that serves breakfast.

Does Xambé allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Xambé for a fee of MXN 1000 per accommodation, per stay. The property also provides food and water bowls. A deposit of MXN 1000 per stay is collected.

Does Xambé have connecting rooms available?

Yes, there are connecting units available at this aparthotel book for your group event or vacation.

What is the closest airport to Xambé ?

The closest major airport to Xambé is Tulum Intl. Airport (TQO), which is 26.4 mi away (49 minutes by car).

Are there rooms with balconies that I can book at Xambé ?

Yes, some apartments at this aparthotel offer either a furnished balcony and a furnished patio where guests can enjoy garden views.

Xambé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 143 reviews
Rating 8 - Good. 18 out of 143 reviews
Rating 6 - Okay. 12 out of 143 reviews
Rating 4 - Poor. 7 out of 143 reviews
Rating 2 - Terrible. 11 out of 143 reviews

8.6/10

Cleanliness

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, check-in, communication, listing accuracy
So beautiful, what a gem! The rooftop at sunset is amazing! We had the best time just looking at all the birds in the nature. Just be aware there is no food or drink service so bring own stuff from the store.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful property, incredible rooms for the price we paid. Front desk staff did not speak English but the concierge on WhatsApp did and was very responsive and helpful. The area around the hotel is clearly still developing but felt safe and easy to navigate. It’s halfway between the main Tulum town and the beach bars. Would come back for sure!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Blake

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
My only complaint will be the hot tub, It did have hot/warm water as describe in Expedia, it is basically a 4x4 pool (with only cold water)
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bright and spacious rooms, kind staff, very quiet and safe hotel. The neighbourhood is also very quiet. Lovely rooftop pool . We'll be coming back!
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Prashant

Liked: Cleanliness, property conditions & facilities, communication
Well maintained apartments
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful place to stay
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, property conditions & facilities, communication
Amazing stay thank you!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Uyirendiren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay in Tulum
Stayed 4 nights in Mar 2024
Verified review

2/10 Terrible

Bashar

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This place is genuinely awful. Save your money and never come here
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, communication
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, amenities, property conditions & facilities, communication
BEST STAY OF MY LIFEE. NOT ONE ISSUE. Romina was the absolute sweetest angel. She made our trip so swift and accommodating. We would stay here again 100000000x more it’s just based on your preference of how close to the beach you want to be
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Marie-Andree

Liked: Cleanliness, property conditions & facilities, communication
Beautiful design , Zen ambiance, good and friendly services.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Kadeem

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at this property was great . I loved the personal pool that came with the grand suite & also the rooftop pool was really nice . Would definitely come back !
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Shruti

Everything
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartments, great roof -top pool well maintained, friendly staff
Stayed 14 nights in Feb 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, property conditions & facilities, communication
This property looked just like the pictures & Monica at the front desk was very helpful.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Fan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

jason j

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel and beautiful host. Super nice people. We had an amazing stay and can’t wait to return.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
People from reception helped me to find good places with local food 😋
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception was amazing and the interaction with the staff of Xambé was so pleasant!
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Angelika

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a relaxing holiday
Stayed 21 nights in Jan 2024
Verified review

10/10 Excellent

djeneba

Liked: Cleanliness, property conditions & facilities, communication
We loved our stay at Xambé. The place was quiet and clean, we were able to walk to the local plaza to get some wine and local food. The infinity pool was amazing and it was empty almost everytime we went up there. 10/10 stay.
Stayed 1 night in Nov 2024

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