Hotelito Azul

Luxury hotel on the beach, with 2 outdoor pools

VIP Access

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Where to?

Dates

July 2025

August 2025

Relax in a serene beachside haven with a single bed and comfortable seating areas.

Relax by the pool surrounded by a serene coastal landscape and enjoy the view of the sea.

Relax in a serene space with a large bed, desk, and seating area, offering a view of the outdoor area with lush greenery.

Relax in a serene space with a large window overlooking lush greenery, a cozy desk, and a decorative dreamcatcher.

Relax in the elevated hot tub on the deck with a view of the sea.

Overview
Rooms
Location
Policies

Popular amenities

Hot Tub
Bar
Pet friendly
Breakfast available
Room service

Explore the area

Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780

Tulum Beach
‪1 min walk‬
Ven a la Luz Sculpture
‪2 min drive‬
Playa Paraiso
‪8 min drive‬
Tulum Intl. Airport (TQO)
‪63 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Ocean Front Suite

Wonderful

377 sq ft
Ocean view
Sleeps 3
1 King Bed

Oceanfront Villa

Excellent

640 sq ft
Ocean view
Sleeps 3
1 King Bed

Grand Villa, Private Pool, Mezzanine

1067 sq ft
Sleeps 4
1 King Bed and 2 Twin Beds

Ocean View Suite

Good

391 sq ft
Ocean view
Sleeps 3
1 King Bed

Garden View Suite

Wonderful

391 sq ft
Sleeps 3
1 King Bed

Garden View Villa

Excellent

498 sq ft
Sleeps 3
1 King Bed

Oceanview Villa

Very good

498 sq ft
Ocean view
Sleeps 3
1 King Bed

About the neighborhood

Tulum

Located in Zona Hotelera, Hotelito Azul is adjacent to Tulum Beach with other popular attractions like Playa Paraiso within a within a few miles (5 km). This 35-room, 5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi.

What's nearby

Tulum Beach - 1 min walk - 0.1 miles
Ven a la Luz Sculpture - 2 min drive - 1.6 miles
Las Palmas Public Beach - 6 min drive - 3.1 miles
Playa Paraiso - 8 min drive - 3.6 miles
Tulum Mayan Ruins - 13 min drive - 6.4 miles

Getting around

Cancun Intl. Airport (CUN) - 101 min drive

Restaurants

‪Checkpoint Ciao - ‬18 min walk
‪Chambao - ‬10 min walk
‪Holy Deer Café by Deer Tulum - ‬17 min walk
‪Taboo Beach Club - ‬10 min walk
‪Ziggys Beach Club - ‬14 min walk

About this property

Hotelito Azul

Luxury hotel on the beach, with 2 outdoor pools

Guests staying at Hotelito Azul enjoy access to 2 outdoor pools, a gym, and 2 hot tubs. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 200 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and a picnic area.

Guests can stay connected with free WiFi. Memory foam beds with Egyptian cotton sheets and down comforters ensure a restful night, and bathrooms offer rainfall showers and designer toiletries. Other amenities include balconies, iPod docks, and minibars.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, Spanish

Similar properties

Relax on the beach with lounge chairs and umbrellas, surrounded by palm trees and a serene waterway.

Pool
Breakfast included
Spa
Parking included

$145 nightly

Aug 18 - Aug 19

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free offsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Bus station shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Limo/town car service

Food and drink

Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 30 to 40 for adults and USD 30 to 40 for children
2 poolside bars
2 restaurants
A bar/lounge
A beach bar
A coffee shop/cafe
Couples/private dining
Private picnics

Restaurants on site

Agave
Olivia

Things to do

2 hot tubs
2 outdoor pools
Art gallery
Beach yoga
Bicycle rentals
Bicycle storage
Bicycle tours
Books
Concerts/live shows
Designer stores
Ecotours
Fitness classes
Free beach club
Gym
Indoor pool (guest access)
Outdoor pool (guest access)
Scooter/moped rentals

Family friendly

2 outdoor pools
Access to nearby indoor pool
In-room babysitting (surcharge)
In-room crib
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Safe at front desk

Guest services

Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service

Business services

Coworking space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
In a nature reserve
On the beach
Picnic area
Pool loungers
Rooftop terrace

Spa

Deep-tissue massages
Hot stone massages
In-room massages
Manicures/pedicures
Prenatal massages
Sports massages
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 steps to reach entrance
Accessible airport shuttle
Accessible bus station shuttle
No elevator

Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Memory foam mattress
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

iPod dock
MP3 dock

Food and drink

Champagne service
Free bottled water
Limited room service
Minibar

Air conditioning (climate-controlled)
Desk
Individual decor
Individual furnishings
Laptop workspace
Safe
Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Dogs and cats only
2 total pets
Pets may not be left unsupervised
Food and water bowls are available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 107.0 per day
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: 7.5 percent of room rate

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 30 to 40 for adults, and USD 30 to 40 for children
Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)
Pet deposit: USD 100.00 per stay
Pet fee: USD 25 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 107.0 per day
Service fee: 7.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a first aid kit, and outdoor lighting.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 2:00 PM to 10:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.

Property is also known as

Hotelito Azul Hotel Tulum

Hotelito Azul Hotel

Hotelito Azul Tulum

Hotelito Azul Hotel

Hotelito Azul Tulum

Hotelito Azul Hotel Tulum

Frequently asked questions

Is free cancellation available at Hotelito Azul?

Hotelito Azul offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do close to Hotelito Azul?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach. You'll also find Tulum National Park and Sian Ka'an Biosphere Reserve within a short drive.

Is there parking available at Hotelito Azul?

Bicycle parking is also available for guests.

Is there a spa available at Hotelito Azul?

Spa services at the hotel include deep-tissue massages and mani/pedis.

Does Hotelito Azul have a casino on the premises?

No, Hotelito Azul doesn't have a casino.

Is there an indoor pool at Hotelito Azul?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs. Guests have pool access between 2:00 PM and 10:00 PM.

What amenities will couples enjoy at Hotelito Azul?

At this beachfront hotel, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring ocean views.

Does Hotelito Azul have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Hotelito Azul have a restaurant with a breakfast menu?

Yes, Hotelito Azul has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Hotelito Azul allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotelito Azul for a fee of USD 25 per pet, per day. The property also provides food and water bowls. A deposit of USD 100.00 per stay is collected.

Does Hotelito Azul have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotelito Azul?

The closest major airport to Hotelito Azul is Tulum Intl. Airport (TQO), which is 27.9 mi away (54 minutes by car).

Are there rooms with balconies that I can book at Hotelito Azul?

Yes, every guestroom at Hotelito Azul comes with a balcony with some featuring ocean or garden views.

Hotelito Azul Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

donna

Traveled with group

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you’re looking for the quiet of Tulum this is your hotel!! The peaceful atmosphere feeling like your on a secluded beach, incredible plantings, greenery on the premises it truly makes you feel like your on vacation! If you’re looking for a very laid back property this is the place. Food in both restaurants is fresh, and delicious, the staff is amazing (especially Karen at Olivia’s and Cayay on the beach. Try to request second floor rooms facing the beach or gardens it’s a real feeling of being in the treetops!

Stayed 4 nights in Apr 2025

10/10 Excellent

Monica Del Carmen Robles

Traveled with partner

Apr 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an incredible time at Hotelito Azul. Everything was perfect, from the hotel to the staff. We were welcomed with a delicious green smoothie from Olivia’s (we kept coming back for more!). The ambiance is perfect for a relaxing, soul soothing vacation. Our oceanfront room had beautiful sunrise views we will always remember. The Agave restaurant, beachfront, served the best rib eye tacos! And a special thanks to the staff for being so attentive, helpful, and making us feel right at home.

Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco

Traveled with family

Apr 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place

Stayed 3 nights in Apr 2025

10/10 Excellent

Randolph

Traveled with partner

Apr 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fyi…Think beach attire as the property’s exterior is all sand. Quality leather footwear may get ruined but overall the property is great.

Stayed 3 nights in Apr 2025

8/10 Good

Gunay

Apr 21, 2025

Liked: Staff & service

Lovely staff and an authentic atmosphere, but the hotel needs restoration & more staff. It’s overpriced for the current state. To find a good place to eat or entertain be ready to walk 1.5–2 km along a dusty, overcrowded, and unpleasant road. At half the price, it might be acceptable — but not as it is now.

Stayed 4 nights in Apr 2025

6/10 Okay

Lisa

Apr 18, 2025

Liked: Cleanliness

Disliked: Staff & service

Tulum is beautiful and this property was no exception. Given the many wonderful options thus top tier customer service is a must as an opposed to a sometimes to deserve a high rating. I was in an ocean front suite. This came at a premium it was wonderful…except…the one side was where the restaurant is. Literally one of your windows looks directly in there. It was thus not quiet. The onsite restaurant staff were wonderful. The hotel staff was not. I got there slightly earlier than check in and they first said my room was not ready and when the bathroom they offered me to get ready was apparently not available for an hour for cleaning, miraculously my room was ready. Note that the hotel likely has room for over 50 and there were about 5 guests so why they couldn’t have a room ready was already odd. I asked for help getting a taxi and was quoted a ridiculous price and they weren’t willing to try to assist in getting a better price but instead told me I could try myself by walking the road. I was a female travelling alone. I was easily able to get a better deal which begs the question why weren’t they. Check out was equally frustrating by being advised late in the evening before my early flight when one of the restaurants was closed already I had to pay for each of the restaurants IN THE HOTEL separately and it may take awhile. Made my last moments rushed and stressful. This property wasn’t for me but I think a younger crowd would enjoy it as it’s cool with its rooftop pool.

Stayed 4 nights in Mar 2025

10/10 Excellent

Debbie

Traveled with partner

Apr 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 3 nights in Apr 2025

10/10 Excellent

Corina P

Traveled with family

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment we arrived at Hotelito Azul, it was clear this place was something special. Nestled along the pristine beaches. The architecture is modern yet respects the local culture, with open-air spaces, thatched roofs, and wooden accents that create an organic and tranquil vibe. The staff is absolutely incredible—genuinely warm, attentive, and eager to ensure that your stay is nothing short of perfect. Check-in was smooth, and we were greeted with refreshing drinks and a welcome smile. Every request was met with enthusiasm, whether it was for a recommendation or extra towels for the beach Hugo was very professional and sweet. Our room was a sanctuary—spacious, impeccably clean by Griselda she is literally the best, she filled with all the comforts you’d expect from a five-star resort. The views of the turquoise ocean from our private terrace were breathtaking. The room featured a comfortable king-sized bed, luxurious linens, and an outdoor shower that added an exotic touch. The resort’s amenities are top-notch. We loved lounging by the infinity pool, enjoying the breathtaking views of the Caribbean. The on-site restaurant serves some of the best food we’ve had in Tulum. Fresh, flavorful, and with an emphasis on local ingredients, every meal felt like a culinary adventure. What really sets this hotel apart, though, is its connection to nature. The beach is serene and uncrowded, perfect for long walks or watching the sunrise.

Stayed 3 nights in Mar 2025

8/10 Good

Trey

Mar 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

Elvis

Traveled with partner

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic experience, helpful and great staff. Delicious food, clean rooms with beautiful views. 10/10. Quiet and relaxing area, no construction in the area or late night parties.

Stayed 4 nights in Mar 2025

2/10 Terrible

Hasmukh

Traveled with family

Mar 19, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Please don’t ignore the other bad reviews. Nothing great about this place. Bad customer service , nothing is maintained , no staff to even give towels at the pool or anywhere. No one at the beach to watch lifeguard or clean the unlimited amounts of seaweed. Beach is unfortunately not usable. No security. Roof top pools are old and rusty, bars and bathrooms not cleaned and they don’t have any staff around to help with anything . Have to climb up 4 floors of stairs to get there with no help, We stayed in the “ grand villa “which was advertised as come with private pool and jacuzzi and hot tub but they were non existent. Only a jacuzzi in the balcony facing the busy street so all you could hear was the street horns and cars going by. It was not a villa. It was a room connected to other rooms and not a villa as advertised. Seperate living room is squeezed with the kids twin beds upstairs where there is no fan or a/c or blinds . A/c don’t work, jacuzzis in the balcony had no hot water . No secuirty outside the hotel. The “security” booth was always empty, the hotel is on a very busy street so felt very insecure as rooms could also be easily opened.

Stayed 5 nights in Mar 2025

8/10 Good

Roberto Piero, El Paso

Traveled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El mesero Cayetano estuvo excelente nos atendió Perfecto, muy amable y muy conocedor del área del hotel y de cómo disfrutar mejor nuestra experiencia estuvimos encantados con el. Hubo un tema con el desayuno y lo resolvió rápido y de muy buena forma. Los precios son un poco altos pero la promoción de las margaritas fue muy buena! El Hotel es LINDO la cama muy cómoda, el servicio de café en la mañana excelente, es cozy y muy bien cuidado los detalles. En general muy bien todo definitivamente volveríamos. =)

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with family

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This a very unique property. It started out with wrong room but was fixed. I had paid for an ocean view. Rooms were very nice, both rooms. Shampoo/conditioner and body wash in bathrooms. No TVs. I went for major R and R and thats what i got. Loved Olivias and Agave restaurants. There is a nice restaurant across the street also. It feels like your staying in the jungle. I would stay again. I really loved coffee delivery to room every morning, i wish they offered Tea with that delivery. I did not try pool as water was briskly cold. Ocean was fantastic.

Stayed 4 nights in Mar 2025

6/10 Okay

Joseph

Traveled with partner

Mar 10, 2025

Liked: Cleanliness

Disliked: Staff & service

We stayed at Hotel Azul because in our previous trip (3 years ago) to Tulum we were staying at a different property but in our wondering around we stumbled into Azul I believe because they coffee or a bakery. They were very inviting and we ended up having drinks at the pool with great service. The property is still nice unfortunately service is very lacking. There are two restaurants on prop and both are owned by someone other than the hotel. This causes some oddities and complete lack of service. We tried the in room breakfast twice both times it was terrible but what was worse as this restaurant is not part of the hotel really the cleaning staff would not remove the old food or plates. Even if you put them outside your door they would be there until a animal took the food then the dishes would just sit. The service at the beach is done by the other restaurant and as long as someone is there its pretty good but quite often you have to go looking for someone. Car or scooter parking is about 2 US blocks away and do to the location to get to most of the services in the area you will need one. It was a lot of little things like chairs with the bottoms broken out of them by the pool or no one lighting the candle votives that guide you up the steps to your room most nights. Then the service issues that made this vacation less than what we hoped for as the staff 3 years ago was on point. I hope they figure it out as its a cool hotel overall.

Stayed 5 nights in Feb 2025

10/10 Excellent

Tara

Mar 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Feb 2025

10/10 Excellent

fred

Traveled with partner

Feb 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was charming, clean, friendly, and right to the beach. You hear the sound of waves like music. The sand was soft. No need for shoes.

Stayed 4 nights in Feb 2025

10/10 Excellent

Erika Delarosa

Traveled with group

Feb 22, 2025

Liked: Property conditions & facilities

Disliked: Amenities

Need to work on getting a bigger sign or visible that shows the hotel name. I passed it twice because theirs a big palm tree covering the hotel name. And if you have a rental. You have to park 2 buildings down from the hotel. Also, they keep the gate locked so not very convenient in getting in and out. Other than that this place has good food, and the room was nice with good service. Also theirs a restaurant across the street for dinner options.

Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Feb 11, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Feb 2, 2025

Stayed 3 nights in Jan 2025

10/10 Excellent

Alphonso

Traveled with family

Feb 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed the layout of the property and all the plants tbat provided a natural canopy. All the staff was very helpful and ready to assist. Will definitely be staying here again in the future. ⭐️⭐️⭐️⭐️⭐️

Stayed 3 nights in Jan 2025

10/10 Excellent

Ruth Tafur

Jan 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

10/10 Excellent

Ruth Tafur

Traveled with partner

Jan 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

My husband & I had an extremely wonderful stay at the Hotelito Azul. Our accommodations were nice, clean & comfy. The entire staff was very gracious, attentive & kind. Mariano was the most wonderful host to us. Griselda did a great job taking care of our room & she was lovely to us. The grounds are very well maintained & so inviting. Overall we really enjoyed our stay in this beautiful environment.

10/10 Excellent

Rodrigo

Traveled with family

Jan 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, but food prices may not fit all budgets

I stayed at Hotelito Azul with my wife and 2-year-old son in Jan 2025. Our stay was wonderful. Once you get in you feel you’re really in a tropical dream world. The vibe is very chill and relaxing from the moment you’re in the reception area. The grounds are gorgeous and you always feel you’re in a jungle wherever you’re going (from the reception area to the room, pool, beach, etc). The room decoration is in a sophisticated rustic style without compromising comfort. The 2 pools and the 2 jacuzzis are located on the rooftop, which offer a fantastic 360 view of the ocean at the front and the jungle in the back. The staff is friendly and very professional offering an efficient service. GRISELDA, the lady who would clean our room was very friendly and make a different surprise to our son everyday (she would fold the towels in different shapes such as a dog or a dino, which our son loved). We had only an issue that was quickly resolved: there was a bit loud music on the rooftop and the baby couldn’t fall asleep, but once I asked the staff they turned down the volume. After that, I could only hear the sea waves and the wind on the palm trees. The hotel grounds leads directly on to the beach which is gorgeous with white sand and warm blue water. They have two restaurants (Olivia and Agave) with great food. One should only be aware of the prices that are on par with what you pay in an expensive city like NYC. Also, breakfast is not included.

Stayed 5 nights in Jan 2025