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El Paraiso Hotel Tulum

3.5 star property
VIP Access

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Photo gallery for El Paraiso Hotel Tulum

Bar (on property)
Luxury Double Room | Premium bedding, down comforters, minibar, in-room safe
Garden
2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Private beach, white sand, sun loungers, beach umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪5 min walk‬
  • Place, Las Palmas Public Beach
    ‪8 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪73 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Exclusive Bungalow, Multiple Beds

Exclusive Bungalow, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Exclusive Bungalow, Multiple Beds

  • Sea view
  • 961 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

  • Sea view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, down comforters, minibar, in-room safe

Luxury Double Room

  • Sea view
  • 534 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

Dreams Tulum Resort & Spa - All Inclusive

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  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
7.8 out of 10, Good, 1,000 reviews
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About the neighborhood

Tulum

Located in Zona Hotelera, El Paraiso Hotel Tulum is adjacent to Playa Paraiso and within a mile (2 km) of other popular sights like Tulum Mayan Ruins. This 15-room, 3.5-star hotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Tulum National Park - 1 min walk - 0.0 miles
  • Jaguar Park - 1 min walk - 0.0 miles
  • Playa Paraiso - 5 min walk - 0.3 miles
  • Las Palmas Public Beach - 8 min walk - 0.5 miles
  • Tulum Mayan Ruins - 7 min drive - 1.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Panza Tulum - ‬8 min drive
  • ‪King Kebab - ‬10 min drive
  • ‪Playa Pescadores - ‬9 min walk
  • ‪Mezzanine Restaurant - ‬9 min walk
  • ‪Carl's Jr. - ‬7 min drive

About this property

El Paraiso Hotel Tulum

El Paraiso Hotel Tulum features a private beach, a full-service spa, and 2 outdoor pools. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, coffee/tea in a common area, and a microwave in a common area.
Guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include balconies or patios, minibars, and safes. Change of towels is available on request.
A private beach and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Paraiso. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Paraiso Restaurante

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Books
  • Designer stores
  • Foosball table
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Beach toys
  • Mini-fridge
  • Pool toys
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 1 building
  • 1 floor
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:30 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids, 4 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

  • Administrative fee: MXN 205 per person, per stay

These are all of the charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

El Paraiso Hotel Tulum Hotel
El Paraiso Hotel Tulum Tulum
El Paraiso Hotel Tulum Hotel Tulum

Frequently asked questions

Is free cancellation available at El Paraiso Hotel Tulum?

El Paraiso Hotel Tulum offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at El Paraiso Hotel Tulum?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at El Paraiso Hotel Tulum on Jun 29, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to El Paraiso Hotel Tulum?

This hotel is situated in Zona Hotelera within a short 2-minute walk of Playa Paraiso and also 19 minutes on foot from Tulum Mayan Ruins. You'll also find Tulum Beach and Tulum National Park within a short drive.

Is parking available on site at El Paraiso Hotel Tulum?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at El Paraiso Hotel Tulum?

El Paraiso is the hotel's full-service spa and services include deep-tissue massages.

Does El Paraiso Hotel Tulum feature a casino?

No, El Paraiso Hotel Tulum doesn't have a casino.

Will I find an indoor pool at El Paraiso Hotel Tulum?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 9:00 PM.

Is El Paraiso Hotel Tulum a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service and in-room massages in each guestroom, and some feature sea view.

Are there hot tubs at El Paraiso Hotel Tulum?

No, this hotel doesn't have a spa tub.

Does El Paraiso Hotel Tulum have a restaurant with a breakfast menu?

Yes, El Paraiso Hotel Tulum serves free cooked-to-order breakfasts at El Paraiso Restaurante each morning.

Will El Paraiso Hotel Tulum allow pets to stay for free?

No, pets aren't allowed at El Paraiso Hotel Tulum.

Are there connecting rooms at El Paraiso Hotel Tulum?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to El Paraiso Hotel Tulum?

The closest major airport to El Paraiso Hotel Tulum is Tulum Intl. Airport (TQO), which is 28.8 mi away (59 minutes by car).

Are there rooms with balconies that I can book at El Paraiso Hotel Tulum?

Yes, every guestroom at El Paraiso Hotel Tulum comes with a balcony/patio and some offer sea and garden views.

El Paraiso Hotel Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 116 out of 157 reviews
Rating 8 - Good. 28 out of 157 reviews
Rating 6 - Okay. 7 out of 157 reviews
Rating 4 - Poor. 1 out of 157 reviews
Rating 2 - Terrible. 5 out of 157 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities
Nice and clean room, amazing location on the beach and helpful staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Trond

Liked: Cleanliness, staff & service, amenities
Very friendly staff with a familiar feel, the room was nicely decorated.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach, very nice staff, comfortable room.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel on one of the best neaches in Tulum. Staff was highly attentive to our needs and sincerely wanted my family to have a memorable experience. The room has the look and feel of a spa. The complimentary breakfast was healthy and delicious. Small, quaint, and delightful. We'll be back for another week.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mehiar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place to stay. I would stay again for sure. Very nice beach and you can take the electric car to go to the ruins. The only thing to keep in mind is that getting in and out of the hotel requires ordering a taxi from the hotel since they don't let anyone in and out of the park where the hotel is located. Very friendly staff and the room is very well equipped.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Yakup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is 20 mins walk away from the Maya Ruins, we didnt chekc that in the first day. And there are free electric busses that take you the ruins in less than 10 minutes
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent and I look forward to staying there again. Love the beach area too.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was amazing and the beach location was exactly what I was looking for during my stay in Tulum.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and welcoming staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Roberto Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very safe and quiet, eco-friendly, nice place to stay
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Wesley p

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing the beach was the best. The beach club restaurant could have a bit more for selection on the menu but overall this was đź‘Ť
Stayed 9 nights in Sep 2023
Verified

10/10 Excellent

Moris

Liked: Staff & service, property conditions & facilities
Staff is extremely nice and polite.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the room, beach easy access and views. Hope they can serve dinner some day.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Ixchel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
The staff was very friendly and attentive. The restaurant onsite did not stay open very late so we had to get dinner offsite quite often.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and safe!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right on the beach. Nice staff.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect beach hotel.

I should give the hotel a negative review to keep it as a hidden gem, but it’s a wonderful hotel with great staff. I’d love to come back.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
The pool pictured for the property is a private pool and not the main one available. Breakfast was good but the restaurant closes very early in the evening. The staff was very kind.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Emily

Liked: Property conditions & facilities
Everything was perfect! It’s truly paradise.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great staff , convenient location super clean. Had a great time with the family. Thank you to all the staff service.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and pleasant. The room was clean, comfortable and quiet. The beach location was very nice. Could have stayed longer.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to unwind in Tulum

Beautiful stay at Paraiso beach. Very welcoming, spotless room, comfortable beds, spacious bathroom. Staff all very friendly and professional and helpful. Delicious breakfast served every morning, and Beautiful pool. Restaurant at beach club has great cocktails and lunch options. A wonderful stay!
Stayed 4 nights in Jun 2022