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Upper Ross Hotel

2.5 star property
Riverfront hotel with a restaurant and a bar

Choose dates to view prices

Photo gallery for Upper Ross Hotel

Courtyard
Sports bar
Exterior
Economy Double - Shared Facilities | Desk, bed sheets
Economy Double - Shared Facilities | Bathroom | Shower, towels

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
1209 Riverway Drive, Rasmussen, QLD, 4185
  • Riverway Lagoon
    ‪6 min drive‬
  • Willows Shopping Centre
    ‪6 min drive‬
  • James Cook University
    ‪20 min drive‬
  • Townsville, QLD (TSV)
    ‪18 min drive‬

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Room options

View all photos for Economy Double - Shared Facilities

Economy Double - Shared Facilities | Desk, bed sheets

Economy Double - Shared Facilities

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Room With Double Bed And Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Townsville

Located in Rasmussen within a mile (2 km) of Townsville Barra Fishing & Cable Ski Park, Upper Ross Hotel is within a few miles (5 km) of Riverway Lagoon. This 11-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • Riverway Lagoon - 6 min drive - 3.6 miles
  • Willows Shopping Centre - 6 min drive - 3.6 miles
  • Queensland Country Bank Stadium - 19 min drive - 12.4 miles
  • James Cook University - 20 min drive - 5.6 miles
  • Magnetic Island Ferry Terminal - 21 min drive - 13.5 miles

Getting around

  • Townsville Station - 23 min drive
  • Townsville, QLD (TSV) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Subway - ‬5 min drive
  • ‪Riverview Tavern - ‬7 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Cactus Jack's Bar & Grill - ‬6 min drive

About this property

Upper Ross Hotel

Riverfront hotel with a restaurant and a bar
Upper Ross Hotel features free WiFi in public areas and laundry facilities. A stay here includes free parking.
For entertainment, guests can enjoy TVs. Refrigerators, coffee makers, and desks are other standard amenities. Bathrooms are shared; weekly housekeeping is available.

Languages

English

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  • Air conditioning
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7.2 out of 10, Good, 1,000 reviews
$84 nightly
The price is $92
Jun 2 - Jun 3
Total includes taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Upper Ross Bistro

Things to do

  • Billiards/pool table

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Outdoors

  • On a river

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upper Ross Hotel caters to LGBTQ+ guests.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Upper Ross Hotel Rasmussen
Upper Ross Hotel
Upper Ross Rasmussen
Upper Ross
Upper Ross Hotel Hotel
Upper Ross Hotel Rasmussen
Upper Ross Hotel Hotel Rasmussen

Frequently asked questions

Is a free cancellation option available at Upper Ross Hotel?

Upper Ross Hotel provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Upper Ross Hotel?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at Upper Ross Hotel on Jun 8, 2025 start from $63.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Upper Ross Hotel?

This hotel is situated in Rasmussen within a short 16-minute walk of Townsville Barra Fishing & Cable Ski Park. You'll also find Riverway Lagoon and Willows Shopping Centre within a short drive.

Is parking available on site at Upper Ross Hotel?

Yes, self parking is offered for free at the hotel.

Does Upper Ross Hotel include a casino at the property?

No, Upper Ross Hotel doesn't have a casino.

Will I find an indoor pool at Upper Ross Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Upper Ross Hotel?

Couples staying at this riverfront hotel will welcome amenities like a bar and a restaurant.

Does Upper Ross Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Upper Ross Hotel have a restaurant that serves breakfast?

No, Upper Ross Hotel doesn't have a restaurant that serves breakfast.

Will Upper Ross Hotel allow pets to stay for free?

No, pets aren't allowed at Upper Ross Hotel though service animals are welcome.

Are there connecting rooms at Upper Ross Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Upper Ross Hotel?

The closest major airport to Upper Ross Hotel is Townsville, QLD (TSV), which is 10.2 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Upper Ross Hotel?

No, there aren't any guestrooms with balconies at Upper Ross Hotel.

Upper Ross Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 5 out of 32 reviews
Rating 8 - Good. 8 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 4 out of 32 reviews
Rating 2 - Terrible. 10 out of 32 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service five star Thanks!
Stayed 1 night in Dec 2024

2/10 Terrible

Ben

Stayed 1 night in Jun 2024

2/10 Terrible

Trent

Disliked: Amenities
Keys stuck in doors
Stayed 1 night in May 2024

4/10 Poor

Jay

Disliked: Staff & service
Stayed 3 nights in Mar 2024

8/10 Good

Kelvin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Stayed 1 night in Mar 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Hayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good and very helpful and room was modern and clean.
Stayed 3 nights in Jan 2024

8/10 Good

Daryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very nice, modern and well equipped. The location of the property however was not in a very nice area of Townsville.
Stayed 1 night in Oct 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The Manager looked after us very well. Thank you for ensuring a comfortable stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Alberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like a home away from home I enjoyed it. The accommodation was comfortable. I would have liked single beds.
Stayed 6 nights in Aug 2023

2/10 Terrible

Jesse

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed before. Booked the room got turned away this time for being local. In a town ravaged by drugs FROM OUTSUDE OF TOWN, you dont look after your. Kindly, shut down.
Stayed 1 night in May 2023

6/10 Okay

BETTY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean but for old people it having to walk to toilet and to fill the jug had to go bathroom Had GREAT Meals and nice staff
Stayed 1 night in Jan 2023

2/10 Terrible

Warren

Stayed 9 nights in Jul 2022

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great place to stay close to public transport minutes away from shops
Stayed 3 nights in Jul 2022

2/10 Terrible

Antonia

Stayed 1 night in Mar 2022

4/10 Poor

Ian

Liked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for

Stayed 1 night in Jan 2021

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Amenities
One of the reasons that I choose this hotel was for the continental breakfast, but they gave me nothing. Also, the kettle was dirty with mould, so I couldn’t even drink a coffee.
Stayed 2 nights in Jul 2019

8/10 Good

Geoff, Narangba

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
When we got there the staff didn't know anything about it being booked through Wotif. We only stayed one night instead of 2 because the job was finished early, We paid for the one night but had to pay 100 dollars deposit for the key and they said it would be back in our account in 4 days. Its now been seven days and nothing. To top it of Wotif billed out account for 2 days after we got back so basically we have been ripped of. Will deal direct from now with Motels
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2019

6/10 Okay

Damian, Brisbane

Liked: Room comfort

Nice cheap hotel but the security bond is a pain

Was handy to the Cowboys Stadium and booking in at the gaming room wasn't too inconvenient. Biggest issue was wanting the $100 security deposit in cash and not being able to get it back until 10am when the hotel opened. Not one for the early starter or the card user. Communal Bathroom was as expected for a Hotel.
Stayed 1 night in Aug 2018

8/10 Good

EVELYN

Liked: Cleanliness, property conditions & facilities, room comfort

Cheap accomodation

The motel was closeby wheremy friends partyis being held.
Stayed 1 night in Nov 2017

2/10 Terrible

Tiny, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor. $100 deposit for the key (cash or charged to your credit card, supposedly refunded on checkout). Credit card detals also taken and openly recorded on an unsecure database. Forced to sign some kind of contract that they obviously figure entitles them to defraud the credit card company for damage fees. Flood light right outside window. No water in the room, had to fill jug from a communal shower. Very odd set up, clearly experienced with problem guests. All the reasons in the world not to recommend anyone stays here. Getting the key deposit tirned out to be just the saga that was accepted. You either need to stay until 10am to check out and get it done then. If you have to leave b4 10 you're at their mercy as to when/if they process the refund. I had to call and prompt them only to be told it will take 5-7 days gor me to see the money. Expedia should not be supporting this hotel. Bad practices are being imposed on Expedia customers.
Stayed 1 night in Jun 2017

2/10 Terrible

Tiny, Aus

Disliked: Staff & service, property conditions & facilities, room comfort

It's all about them Jack.

I've never stayed at a hotel with such poor customer service.. $100 deposit for the key (cash or charged to your credit card. Actually deducted from your card.). Credit card detals also taken and openly recorded on an unsecure database. Forced to sign some kind of contract that they obviously figure entitles them to defraud the credit card company for damage fees. Flood light right outside window. No water in the room, had to fill jug from shower. I'm not sure there were pillows in the cases, just seme-thick pillow cases I think. Very odd set up, clearly experienced with problem guests. All the reasons in the world not to recommend anyone stays here. Getting the key refund is something of a problem. You can't checkont until staff arrive at 10am but if you leave earlier they eventually pay you back. I had to phone up and regardless it'll take 5-7 days to see the money again. This hotel should not be on Expedia its a bad advert all round for the hospitality industry.
Stayed 1 night in Jul 2017