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Hôtel Le Pastel

2.0 star property
Boardwalk/promenade hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hôtel Le Pastel

Meeting facility
Daily buffet breakfast (EUR 10.00 per person)
Lobby
Economy Twin Room | View from room
Front of property

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
1 Rue de l'Orient, Toulouse, 31000
  • Basilica of Saint-Sernin
    ‪9 min walk‬
  • Place du Capitole
    ‪9 min walk‬
  • Capitole de Toulouse
    ‪9 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪13 min drive‬

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Room options

View all photos for Economy Single Room

Economy Single Room | Premium bedding, desk, soundproofing, iron/ironing board

Economy Single Room

  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, desk, soundproofing, iron/ironing board

Standard Single Room

  • 75 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room

Economy Twin Room | Premium bedding, desk, soundproofing, iron/ironing board

Economy Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Twin Room

  • 161 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Room amenity

Economy Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, desk, soundproofing, iron/ironing board

Comfort Twin Room

  • 248 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Toulouse

Located in Toulouse City-Centre, Hôtel Le Pastel is within a 5-minute walk of sights such as Canal du Midi and Rue d'Alsace-Lorraine. This 21-room hotel has conveniences like 24-hour room service, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Place Wilson - 8 min walk - 0.4 miles
  • Basilica of Saint-Sernin - 9 min walk - 0.5 miles
  • Place du Capitole - 9 min walk - 0.5 miles
  • Capitole de Toulouse - 9 min walk - 0.5 miles
  • Cité de l'Espace - 8 min drive - 3.6 miles

Getting around

  • Toulouse Matabiau Station - 5 min walk
  • Jeanne d'Arc Metro Station - 5 min walk
  • Blagnac Airport (TLS) - 13 min drive

Restaurants

  • ‪Le Sukhothai - ‬3 min walk
  • ‪Les Frères Chapelier - ‬2 min walk
  • ‪Kebab et Compagny - ‬1 min walk
  • ‪Opium Club - ‬4 min walk
  • ‪Regis Burger - ‬3 min walk

About this property

Hôtel Le Pastel

Boardwalk/promenade hotel with a 24-hour business center and a 24-hour front desk
Guests of Hôtel Le Pastel enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Self parking is available for EUR 20 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Additional amenities include a microwave in a common area, free newspapers, and a reception hall.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include free newspapers, ceiling fans, and desks.

Languages

Arabic, English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: EUR 10 per person
  • A coffee shop/cafe

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 215 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10.00 per person
  • Secured self parking fee: EUR 20 per night
  • Crib (infant bed) fee: EUR 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 750 387 276

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Pastel Toulouse
Pastel Toulouse
Hôtel Le Pastel Hotel
Hôtel Le Pastel Toulouse
Hôtel Le Pastel Hotel Toulouse

Frequently asked questions

Are free cancellation options available at Hôtel Le Pastel?

Hôtel Le Pastel offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see near Hôtel Le Pastel?

This hotel is situated in Toulouse City-Centre within a 10-minute walk of Canal du Midi, Garonne, and Place Wilson. You'll also find Place du Capitole and Basilica of Saint-Sernin less than a mile away.

Is there parking available at Hôtel Le Pastel?

Yes, secured parking is offered for EUR 20 per night.

Does Hôtel Le Pastel include a casino?

No, Hôtel Le Pastel doesn't have a casino.

Will I find an indoor pool at Hôtel Le Pastel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hôtel Le Pastel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and premium bedding as well as a café.

Does Hôtel Le Pastel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hôtel Le Pastel have a restaurant with a breakfast menu?

Yes, Hôtel Le Pastel serves buffet breakfast each morning for a surcharge from its cafe.

Will Hôtel Le Pastel allow pets to stay free of charge?

No, pets aren't allowed at Hôtel Le Pastel.

Does Hôtel Le Pastel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hôtel Le Pastel?

The closest major airport to Hôtel Le Pastel is Blagnac Airport (TLS), which is 6.3 mi away (13 minutes by car).

Can I book a room with a balcony at Hôtel Le Pastel?

No, there aren't any guestrooms with balconies at Hôtel Le Pastel.

Hôtel Le Pastel Reviews

Reviews

6.6
Rating 10 - Excellent. 102 out of 516 reviews
Rating 8 - Good. 133 out of 516 reviews
Rating 6 - Okay. 130 out of 516 reviews
Rating 4 - Poor. 72 out of 516 reviews
Rating 2 - Terrible. 79 out of 516 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL EVER

The worst place I have ever and will ever stay at. First impression I went in to the receptionist and tried to check in he took my ID and then signalled for me to move over so he could check the French people in behind me, completely rude. He then signalled me back over and told me my room wasn’t ready and I had to walk 8 minutes to a different apartment building. I went to this room and the second I entered was overwhelmed by the smell of cigarette smoke. I literally could not breathe for it, I tried opening the windows but the people downstairs were smoking so this just made the room smell worse. I went back to the reception and told him I could not stay in this room. He gave me another room card which was for a room in the hotel I actually booked. This room was small but functional, the lack of cleanliness was like nothing I’ve ever seen before. The floors, toilet, shower and sink were absolutely filthy. The loud creaking of the stairs and banging of doors could be heard all night long keeping me awake. The next night I was ready for bed at around 11pm and the fire alarm went off, I went downstairs to the receptionist sat with earphones in looking at me like I was crazy for asking what was going on, no customer service skills whatsoever. There is so much more that I can’t fit into this review but basically DO NOT STAY HERE, my clothing still smells from the mixture of smoke, damp and filthy smells in the room. AVOID!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sebastian

Stayed 1 night in Oct 2024

4/10 Poor

Simon

Stayed 1 night in Oct 2024

2/10 Terrible

MARIA FLORENCIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Mucho olor a cigarro en la habitación a toda hora (y yo no fumo) posiblemente por un tema de circulación de aire. A las 2 am se disparo la alarma contra incendios, seguramente por este tema. Muy incómodo y difícil dormir así. No había calefacción.
Stayed 1 night in Sep 2024

2/10 Terrible

Kiri

Disliked: Cleanliness, property conditions & facilities
The rooms are VERY tiny and the whole place is a bit grubby and shabby (there were also strange little fruit flies in my bathroom, which I wasn’t thrilled about), but the location was amazing and it was actually totally fine for two nights as a single traveller for whom location was more important than a fancy room.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very budget hotel, can't recommend

Из плюсов - близко к центру и автобусу в аэропорт, к вокзалу. Рядом Лидл. После чекаута можно оставить вещи в коридоре ресепшена. Кондиционер работал, белье и полотенца нормальные. То что номер маленький и так себе написано везде, но наличие бегущего таракана это уже совсем грустно. Слышимость соседей максимальная. Само здание маленькое и номера такие же друг к другу. Ну это оч бюджетный отель, поэтому такие условия видимо. Решила попробовать, несмотря на низкие оценки, ну как бы не зря такие ревью все же.
Stayed 2 nights in Aug 2024

6/10 Okay

Jana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get clean towels the whole time. Didn’t see anyone there
Stayed 7 nights in Apr 2024

4/10 Poor

Misa

The toilet in the hotel was broken so we were asked to find a small apartment; one of their other properties. Being only in France for a few hours, we had a difficult time finding the mysterious door that blended in with the rest of the nightlife. It took about a hour of walking around at 9pm with our bags and asking many for help along the way. The apartment was maybe 50 sq feet, very small. The window had a barricade so you could not see out of it but the noise still made its way in. We could not get the AC to work so it was very, very hot inside, despite it being only 50 degrees F outside. It was an experience!
Stayed 2 nights in Apr 2024

8/10 Good

Holger P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent place to sleep

Cheap price, clean, had the basics.
Stayed 2 nights in Mar 2024

4/10 Poor

Mahdi

Disliked: Staff & service, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Svitlana

Stayed 1 night in Dec 2023

2/10 Terrible

Leonardo, Neubiberg

Disliked: Cleanliness, property conditions & facilities
Room underground! It was below street level (this should be written very clearly when booking, it wasn’t written at all). without windows. Smallest bathroom ever seen. Spots on the walls. Two nights stay, room not cleaned after the first night.
Stayed 2 nights in Dec 2023

4/10 Poor

Gary

Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

For the money go elsewhere

Front desk wasn't there when I showed up. Came walking down street about ten minutes after I arrived and stood out front. Tiniest shower ever, can't control AC temp in room, no hand towel or shower mat and the room I had was on front at street level. Super noisy.
Stayed 1 night in Oct 2023

10/10 Excellent

tanmohitbir riar

Liked: Staff & service, property conditions & facilities
The staff were brilliant and the room was neat and tidy. I’d recommend this place
Stayed 1 night in Jul 2023

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be careful booking here

I turned up at the hotel at 23:30, tired, not really knowing my way around and 2% phone battery because the trains didn't have charge points - only to be told I'm staying at an appartment 10 mins away! Not sure if this is normal in France, but I didn't like it. Had there not been another person, who knew the way, I wouldn't have found it. Also the appartment was next to a church, so if you want a sleep in forgot, bells ringing at 8:20am and again, like a child who won't let go of a rope, at 8:50. It's not the year 1600 anymore. Thankfully the bed was clean but it was a grotty 1 star appartment.
Stayed 1 night in Jun 2023

8/10 Good

Karla renata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

carlos, new york

Stayed 1 night in Feb 2023

8/10 Good

Carmen

Stayed 1 night in Dec 2022

2/10 Terrible

Jean-Louis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved and paid a week in advance for a room. The room I was given was smelling cigarette smoke as if someone just smoked an entire pack. I asked the front desk to change room but they told me that they didn't have any other available. I couldn't open the windows because they were sealed. The air conditioning unit was very weak so I ended up sleeping in a smoked room. It was very late at night when I arrived so I didn't try to find another place. The staff was like "sorry but his is the way it is and nothing can be done". The place was dirty and very small. The photos make it look much nicer than it is. I have travelled all around the world and have rarely encountered such a rip off . Anyways, it's cheap but you get a very cheap experience in return.
Stayed 1 night in Sep 2022

6/10 Okay

Zena

Liked: Cleanliness

Tiny did I mention tiny

A necessary stay due to train connections. Creepy place with dude painted on the wall in my closet sized room. I think theu orderthe bathroom from the caravan maker.. it was So small! No elevator but ac was good - well room was tiny could have cooled it with an ice cube
Stayed 1 night in Jul 2022

8/10 Good

Kevin

Stayed 2 nights in May 2022

8/10 Good

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff. Room very small but not a problem for me. My only criticism was I was on top/4th floor & there’s no lift. That’s fine for me but others might struggle. I’d stay here again & in the same room, all good.
Stayed 2 nights in Jun 2022

6/10 Okay

Michael

Stayed 1 night in May 2022

8/10 Good

Carl, Aylesbury

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022