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The Heritage Hotel

3.0 star property
Beachfront, with indoor pool

Choose dates to view prices

Photo gallery for The Heritage Hotel

Terrace/patio
Property grounds
Exterior
View from property
Breakfast, lunch, dinner served; beach views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Parking included

Explore the area

View in a map
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY
  • Place, Torre Abbey Sands
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Torre Abbey
    ‪8 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪34 min drive‬

Room options

View all photos for Triple Room

Triple Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Triple Room

  • 172 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Double or Twin Room

8.4 out of 10
Very good
(19 reviews)
  • 129 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Superior Double Room

  • 54 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Deluxe Suite

  • 129 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

About the neighborhood

Torquay

Located in Torquay City Centre, The Heritage Hotel is within a 10-minute stroll of sights such as Princess Theatre and Torquay Marina. This 3-star hotel has 24 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Torre Abbey Sands - 1 min walk - 0.1 miles
  • Princess Theatre - 5 min walk - 0.3 miles
  • Torre Abbey - 8 min walk - 0.4 miles
  • Meadfoot Beach - 3 min drive - 1.3 miles
  • Babbacombe Beach - 4 min drive - 1.7 miles

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 38 min drive

Restaurants

  • ‪TQ Beerworks - ‬1 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Pier Point - ‬6 min walk
  • ‪Visto Lounge - ‬4 min walk
  • ‪Cafe One Hundred - ‬9 min walk

About this property

The Heritage Hotel

Beachfront, with indoor pool
At The Heritage Hotel, guests have access to an indoor pool, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this beach hotel include an arcade/game room, a terrace, and a TV in a common area.
20-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers and desks.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Interior entrance

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Total with taxes and fees
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 AM.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

Frequently asked questions

Are free cancellation options available at The Heritage Hotel?

The Heritage Hotel offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to The Heritage Hotel?

This hotel is situated in Torquay City Centre within a 10-minute walk of Princess Theatre, Torre Abbey Sands, and Torre Abbey. You'll also find Inner Harbour and Cockington Country Park less than a mile away.

Is parking available on site at The Heritage Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Heritage Hotel include a casino on the premises?

No, The Heritage Hotel doesn't have a casino.

Is there an indoor pool at The Heritage Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 9:00 AM.

What do couples enjoy most about The Heritage Hotel?

This beachfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and a beachfront restaurant.

Are there hot tubs at The Heritage Hotel?

No, this hotel doesn't have a spa tub.

Does The Heritage Hotel have a restaurant with a breakfast menu?

Yes, The Heritage Hotel serves free cooked-to-order breakfasts at Appleby's Bar And Restaur each morning.

Does The Heritage Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Heritage Hotel though service animals are welcome.

Does The Heritage Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Heritage Hotel?

The closest major airport to The Heritage Hotel is Exeter (EXT-Exeter Intl.), which is 27.1 mi away (38 minutes by car).

Are there rooms with balconies at The Heritage Hotel?

No, at The Heritage Hotel, there aren't any guestrooms that list a balcony.

The Heritage Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 105 out of 255 reviews
Rating 8 - Good. 88 out of 255 reviews
Rating 6 - Okay. 36 out of 255 reviews
Rating 4 - Poor. 17 out of 255 reviews
Rating 2 - Terrible. 9 out of 255 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A good basic base for a short stay in Torquay
Stayed 4 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini-Break

4 night stay ,very comfortable,friendly and enthusiastic staff made for an enjoyable stay.No problem with facilities which were kept to a high standard The Heritage is an informal hotel which makes for a relaxing stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Josette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location, the staff were outstanding. They couldn't do enough for us. They were great. We loved every minute. Would recommended it . Fabulous.
Stayed 4 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in May 2025

6/10 Okay

L

Business traveler
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal short stay hotel with parking available

Short solo stay. parking available as arrived early. Room spacious and clean Breakfast excellent. Close to town centre theatre and beach
Stayed 3 nights in May 2025

10/10 Excellent

philip

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great staff
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

PHILIP

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TORQUAY BUSINESS TRIP

Stayed 2 nights in Apr 2025

2/10 Terrible

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Phillip

Stayed 1 night in Mar 2025

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Saved by the pool

Two of the booked rooms were basically motel rooms which opened right into the car park. Both of which were right under the beer garden terrace which lead to lots of noise in the rooms. Niether of the motel style rooms had working heating, resulting in the staff having to provide a plug in radiator for one of them. This would have been fine except the rooms lacked accessible plugs in the first place. Notably there were also no fire evacuation details in either of the motel rooms. The rooms were showing their age and looked like they hadn't aged well. The only saving grace was the pool that the little one enjoyed as much as possible.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, great views
Stayed 2 nights in Nov 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 2 nights in Nov 2024

6/10 Okay

Gareth

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok just for a night while working in the area

Had to pay over £20 for parking our vans in car park as no room outside hotel, place was very tired smells a bit stale, staff were great, food was good, dog in room above me was barking late night, blokes shouting and arguing in corridor’s at 1am. Drunks in bar very loud, avoid if you are travelling with children.
Stayed 1 night in Oct 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I. Enjoyed my stay however I was travelling by myself and the room I was put in was more like a family roo. With 2 double beds and a single
Stayed 1 night in Oct 2024

8/10 Good

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the old door locks on the room for security.
Stayed 1 night in Oct 2024

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevators or lifts
Stayed 1 night in Oct 2024

10/10 Excellent

PHILIP

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

BUSINESS TRIP TO TORQUAY

EXCELLENT HOTEL
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness
Good
Stayed 1 night in Sep 2024

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