6/10 Okay
Ian
Business traveler
Feb 13, 2026
Sadly, we left feeing a little disappointed. The communal areas (entrance floor) are all as per photos - beautiful and immaculately kept. The rooms are tired. Very tired and dated, generally cleanliness ok however I wouldn’t class The Imperial as the same as 90pc of the four star hotels I’ve visited. The “spa” has a reasonable pool ok hot tub and good saunas with nice staff but again the photos are overtly generous. We visited in February the occupancy was particularly low and some consideration for the parking rate and free room upgrades would go some way to improving the customer experience for such a dated property. We try and preference independents over the chain hotels in the UK but if we were to visit the area again I would be booking one and earning loyalty points in preference.
Ian
Stayed 1 night in Feb 2026























