Verified review
2/10 Terrible
Crystal T.
Aug 13, 2026
I booked this property a week in advance for a group of 5 adults. The morning of the booking about 10am I contacted the host to request information on how to proceed with getting the key to access the property. The booking stated check in was 2pm and check out was 10am.The host was very short and abrupt replying with a few words like check in is at 4pm and check out is 11am. I stated according to the booking it states otherwise. After waiting for a few hours I contacted the host regarding the key and he said that they’re cleaning the place and I’ll have to wait for further instructions.It was now after 3pm when he sates the place isn’t ready. It needs to be cleaned and if I can book other dates and he offered me an extra night free of charge because the booking isn’t ready. After many failed attempts to communicate with me via Vrbo messages I started to call the number provided. He was very rude to me and he hanged up the phone on me. I was unable to stay there but still took my money for the booking. VERY UNPROFESSIONAL.NEVER AGAIN.
Crystal T.
Stayed 1 night in Jul 2026

























