4/10 Poor
Jessica
Traveled with group, Traveled with partner
Oct 6, 2025
The owner did not respond to our questions until the night before our arrival (after weeks of waiting to hear from him). Upon arrival we were shown by a staff member to a suite that we had not reserved (this one was missing a kitchen which we had planned on). The staff member was very kind and apologized, she suggested I call the owner directly so that he might actually answer the call, as I watched her call him twice and he did not answer. When I called he just said to change rooms to one with a kitchen. It felt scammy and misleading. Our door keys stopped working and the handle was rattling, we asked for more towels as we were only given 2 for 3 people and our request was never acknowledged. The suite itself was lovely, albeit with dirty floors. The customer service was altogether lacking and that is unfortunately the part that stuck with us.
Jessica
Stayed 2 nights in Oct 2025





























