Carlton Ambassador Hotel

4.5 star property
Eco-certified hotel with 2 restaurants and a 24-hour front desk
VIP Access

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Photo gallery for Carlton Ambassador Hotel

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
2 restaurants, breakfast served
Lobby
2 restaurants, breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Parking available
  • Breakfast available

Explore the area

Map
Sophialaan 2, The Hague, 2514 JP
  • Peace Palace
    ‪7 min walk‬
  • Madurodam
    ‪3 min drive‬
  • Scheveningen Beach
    ‪6 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Room (Residence)

  • Sleeps 2
  • 1 King Bed

Royal Room

  • Sleeps 2
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

Classic Room

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About the neighborhood

The Hague

Located in The Hague Center within a short walk of Peace Palace, Carlton Ambassador Hotel is within a mile (2 km) of other popular sights such as Mauritshuis. This 88-room, 4-star hotel welcomes guests with conveniences like 2 restaurants, 24-hour room service, and free in-room WiFi.

What's nearby

  • Peace Palace - 7 min walk - 0.4 miles
  • Mauritshuis - 14 min walk - 0.8 miles
  • Madurodam - 3 min drive - 1.2 miles
  • Scheveningen Pier - 6 min drive - 2.7 miles
  • Scheveningen Beach - 6 min drive - 3.0 miles

Getting around

  • The Hague Laan van NOI Station - 6 min drive
  • Voorburg 't Loo RandstadRail Station - 8 min drive
  • Amsterdam Airport Schiphol (AMS) - 33 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Sam Sam - ‬4 min walk
  • ‪Wicked Wines - ‬4 min walk
  • ‪La Passione - ‬4 min walk
  • ‪Coffeeshop Dizzy Duck - ‬5 min walk

About this property

Carlton Ambassador Hotel

Eco-certified hotel with 2 restaurants and a 24-hour front desk
Carlton Ambassador Hotel features free WiFi in public areas, conference space, and coffee in a common area. Self parking is available for EUR 25 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include minibars, coffee makers, and free newspapers.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 30 per day)
  • Street parking available
  • Self parking on site (EUR 25 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22.50 for adults and EUR 11.25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Sophia

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,767 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1860
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.20 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Rollaway bed fee: EUR 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Ambassador Carlton
Carlton Ambassador
Carlton Ambassador Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador The Hague
Hotel Carlton Ambassador
Carlton Ambassador Hotel Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador Hotel Hotel The Hague

Frequently asked questions

Are free cancellation options available at Carlton Ambassador Hotel?

Carlton Ambassador Hotel provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Carlton Ambassador Hotel?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Carlton Ambassador Hotel on Jun 12, 2025 start from $112.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Carlton Ambassador Hotel?

This hotel is situated in The Hague Center, just steps from Panorama Mesdag and Plein 1813, and within a short walk of Peace Palace. You'll also find Scheveningen Beach and Kijkduin Beach within a short drive.

Will I be able to park at Carlton Ambassador Hotel?

Yes, parking is offered for EUR 25 per night.

Does Carlton Ambassador Hotel feature a casino?

No, Carlton Ambassador Hotel doesn't have a casino.

Will I find an indoor pool at Carlton Ambassador Hotel?

No, there is no indoor pool at this hotel.

Is Carlton Ambassador Hotel good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a turndown service.

Does Carlton Ambassador Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Carlton Ambassador Hotel have a restaurant that serves breakfast?

Yes, Carlton Ambassador Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Carlton Ambassador Hotel allow pets to stay free of charge?

No, pets aren't allowed at Carlton Ambassador Hotel though service animals are welcome.

Does Carlton Ambassador Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Carlton Ambassador Hotel?

The closest major airport to Carlton Ambassador Hotel is Rotterdam (RTM-Rotterdam The Hague), which is 14 mi away (22 minutes by car). Another top airport is Amsterdam Airport Schiphol (AMS), which is located 28.3 mi away (33-minute drive).

Are there rooms with balconies that I can book at Carlton Ambassador Hotel?

No, there aren't any guestrooms with balconies at Carlton Ambassador Hotel.

Does Carlton Ambassador Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Carlton Ambassador Hotel.

Carlton Ambassador Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 246 out of 443 reviews
Rating 8 - Good. 160 out of 443 reviews
Rating 6 - Okay. 28 out of 443 reviews
Rating 4 - Poor. 5 out of 443 reviews
Rating 2 - Terrible. 4 out of 443 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamila, Oceanside

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old boutique hotel. Friendly staff, good food
Stayed 5 nights in Jan 2025

10/10 Excellent

m

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Thyrone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room was nice, cosy, comfortable and clean. the bed was very comfortable. we enjoyed our stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Titus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Love it!

Beautiful hotel, comfortable beds, beautiful neighborhood. All the personal were friendly and helpful. Specially a girl from Venezuela. The night of the check in I got to borrow a charger for my phone because my luggage was delayed. I appreciated the kindness. I will definitely recommend this place… Sara from Miami
Stayed 1 night in Oct 2024

10/10 Excellent

mary

Stayed 3 nights in Aug 2024

10/10 Excellent

Lesley

Stayed 2 nights in Jul 2024

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities
Disappointing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Fouad

Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very modern upscale hotel. The rooms were lovely, the staff were very helpful, and the location was ideal for a visit to the Hague. The hotel is located in the diplomatic area of the Hague, and therefore the scenery at local buildings were beautiful. Had the most incredible thing is that the cost was very reasonable and the hotel could not have been nicer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Yeshey

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Incredible stay as usual. Among the best hotel experiences.
Stayed 3 nights in May 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Our 15th day of cycling around the Netherlands was met with smiles at the Carlton. Bo did a great job of getting us checked in and settled.
Stayed 1 night in May 2024

10/10 Excellent

JUANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

2/10 Terrible

Andrew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Avoid

Disappointed
Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Facility and room was clean and comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Fahed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The rooms were lovely. To get into the shower/bathtub is the only problem. As the sides of the tub are very high, it is very hard and dangerous for people who are not in good shape. If the are rooms with walk-in showers, it would be wise to let their older guests know of the option.
Stayed 9 nights in Dec 2023

10/10 Excellent

Mitsuru

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a quiet place. The staff is very friendly and polite.
Stayed 1 night in Dec 2023

6/10 Okay

Anca

Business traveler
Liked: Cleanliness, staff & service, room comfort

Nice location but needs a renovation

Positives: - good location - nice period building - comfy bed - restaurant food is nice - polite reception staff Improvements: - rooms extremely dated. Bathroom for instance.. for this price I would expect a renovated bathroom. - the room decor (e.g. red pattern carpet) is dark and dated. Needs to lighten up. - would be nice to have a proper coffee - breakfast staff not easy to get hold off and always look confused - restaurant waitress spoke very little English. She explained the dish all wrong. Explicitly asked for no shellfish - dish had prawns and mussels.
Stayed 4 nights in Jul 2023

10/10 Excellent

Pula-Adriana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior of the property is very nicely decorated, elegant. The room is tastefully arranged, the bathroom and toilet are ingeniously separated. The employees are very welcoming and helpful.
Stayed 1 night in Aug 2023

6/10 Okay

steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little small or cluttered otherwise a decent room.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023