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Hotel Cervantino

2.5 star property

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Photo gallery for Hotel Cervantino

TV
Terrace/patio
TV
TV
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1a. Oriente 6 Centro, Tapachula, CHIS, 30700
  • Place, Bicentennial Park
    ‪3 min walk‬
  • Place, Miguel Hidalgo Central Park
    ‪8 min walk‬
  • Place, Archaeological Museum of Soconusco
    ‪8 min walk‬
  • Airport, Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪39 min drive‬

Room options

View all photos for Habitación estándar 1 cama matrimonial con ventilador

Habitación estándar 1 cama matrimonial con ventilador | Desk, free WiFi, bed sheets

Habitación estándar 1 cama matrimonial con ventilador

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Habitacion Superior 1 cama matrimonial con aire acondicionado

Habitacion Superior 1 cama matrimonial con aire acondicionado | Desk, free WiFi, bed sheets

Habitacion Superior 1 cama matrimonial con aire acondicionado

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Habitacion Estandar 2 camas matrimoniales con ventilador

Desk, free WiFi, bed sheets

Habitacion Estandar 2 camas matrimoniales con ventilador

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Habitacion Superior 2 camas matrimoniales con aire acondicionado

Habitacion Superior 2 camas matrimoniales con aire acondicionado | Desk, free WiFi, bed sheets

Habitacion Superior 2 camas matrimoniales con aire acondicionado

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room Standard

Desk, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • Free WiFi

View all photos for Double Room Standard

Desk, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • Free WiFi

View all photos for Quadruple Room Standard

Desk, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • Free WiFi

About the neighborhood

Tapachula

Bicentennial Park is within a 5-minute walk of Hotel Cervantino while other popular sites like Miguel Hidalgo Central Park are within a 15-minute stroll. This 33-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Bicentennial Park - 3 min walk - 0.2 miles
  • Miguel Hidalgo Central Park - 8 min walk - 0.5 miles
  • Archaeological Museum of Soconusco - 8 min walk - 0.5 miles
  • Plaza Cristal Shopping Center - 5 min drive - 1.4 miles
  • Centro Comercial AlaÏa Tapachula - 6 min drive - 1.6 miles

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 27 min drive

Restaurants

  • ‪Yan Yan - ‬5 min walk
  • ‪Tortas La Reyna - ‬6 min walk
  • ‪Gramlich Café Terraza - ‬3 min walk
  • ‪Cockteles El Gordo - ‬5 min walk
  • ‪Long Yin - ‬4 min walk

About this property

Hotel Cervantino

Hotel Cervantino features free WiFi in public areas and a water dispenser. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets.
Guests can expect free WiFi and TVs with cable channels. Ceiling fans, desks, and designer toiletries are other standard amenities.

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Hotel Fénix
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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 246 reviews
$41 nightly
The price is $46
Jun 25 - Jun 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Ceiling fan
  • Desk
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There is no hot water on site.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Hotel Cervantino.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cervantino Tapachula
Hotel Cervantino
Hotel Cervantino Tapachula
Hotel Cervantino Tapachula, Mexico - Chiapas
Hotel Cervantino Tapachula Mexico - Chiapas
Hotel Cervantino Hotel
Hotel Cervantino Tapachula
Hotel Cervantino Hotel Tapachula

Frequently asked questions

What's there to do around Hotel Cervantino?

Located steps from Bicentennial Park, this hotel is in Tapachula, and within a 10-minute walk of Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. You'll also find Plaza Cristal Shopping Center and Plaza Paseo Las Hortensias within a short drive.

Is parking available on site at Hotel Cervantino?

Yes, self parking is offered for free at the hotel.

Does Hotel Cervantino have a casino?

No, Hotel Cervantino doesn't have a casino.

Is there an indoor pool at Hotel Cervantino?

No, there is no indoor pool at this hotel.

Does Hotel Cervantino have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Cervantino have a restaurant with a breakfast menu?

No, Hotel Cervantino doesn't have a restaurant that serves breakfast.

Does Hotel Cervantino allow pets to stay free of charge?

No, pets aren't allowed at Hotel Cervantino though service animals are welcome.

Does Hotel Cervantino have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Cervantino?

The closest major airport to Hotel Cervantino is Tapachula, Chiapas (TAP-Tapachula Intl.), which is 11.3 mi away (27 minutes by car). Another top airport is Coatepeque Airport (CTF), which is around 29.5 mi away.

Are there rooms with balconies that I can book at Hotel Cervantino?

Yes, some guestrooms at Hotel Cervantino offer a patio.

Hotel Cervantino Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 105 out of 279 reviews
Rating 8 - Good. 107 out of 279 reviews
Rating 6 - Okay. 35 out of 279 reviews
Rating 4 - Poor. 14 out of 279 reviews
Rating 2 - Terrible. 18 out of 279 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Douglas

Liked: Staff & service
Quit, shopping close, nice staff
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Sarbjit

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in May 2025
Verified

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is okay
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Wendy Aurelis

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Pouria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was very rude Area was noisy
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful. Ask for AC if you want it.
Verified

4/10 Poor

Marien

Liked: Staff & service
Disliked: Amenities
I was expecting a room with AC working. It was just a fan. It was rated 4stars and It was my idea of 4 stars hotel.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent and cheap place to stay. Most rooms have no air conditioner or hot water. Air is almost a must in Tapachula. If you want air and hot water, send them a message through the app and they will put you in a room with those.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Rachael

Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water. Extremely hot. Hidden charges. Let people shout in the common area until 1 am. Little food nearby. Overpriced for what you get.
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WORST hotel I have EVER stayed at in my 70 years! 1 towel in room for 2 people. NO hot water. AC that barely worked. NO way to lock my door. I had to sleep with a chair blocking the door for security! When I checked out after 1 night of my 3 night stay they gave me NO refund! Horrible!!!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no hot water for shower.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Anisel

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación estaba sucia y el drenaje del baño olía mal, las toallas deben reemplazarlas están muy gastadas, el aspecto en general de la infraestructura es descuidado. Tiene una buena ubicación para acceder al centro. El aire acondicionado funciona bien y las sábanas estaban limpias.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dairon

Liked: Cleanliness, amenities, property conditions & facilities
Buena atencion y los cuartos bien limpios
Stayed 14 nights in Jan 2026
Verified

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Für die eigentlich sehr gute Qualität des Gebäudes und die schlichten, aber auch guten und sauberen Zimmer ist es einfach enttäuschend, dass es kein fließend warmes Wasser gibt. Gerade in einer heißen Gegend, in der man häufiger duschen möchte, ist das eiskalte Wasser in der Dusche furchtbar.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alan Michell

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Juan Pablo

Liked: Cleanliness, room comfort
Todo bien, solo que en la página no informan que no cuentan con agua caliente
Stayed 1 night in Nov 2025
Verified

8/10 Good

Pit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klimaanlage funktioniert gut. Personal freundlich und kompetent.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sergio federico

Liked: Staff & service, property conditions & facilities
Todo muy bien gracias x la estancia.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato y ambiente, lo único malo es que empiezan hacer ruidos muy temprano los trabajadores y te despiertan.
Stayed 3 nights in Aug 2025