One Tapachula

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for One Tapachula

In-room safe, desk, laptop workspace, blackout drapes
Property video
Bar (on property)
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
9a. Avenida Sur Prolongacion #382, Colonia Teofilo Acebo, Tapachula, CHIS, 30795
  • Casino Vegas Tapachula
    ‪3 min drive‬
  • Plaza Cristal Shopping Center
    ‪3 min drive‬
  • Miguel Hidalgo Central Park
    ‪6 min drive‬
  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪13 min drive‬

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Room options

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Tapachula

One Tapachula places you next to Plaza Galerias and within a 15-minute walk of Plaza Paseo Las Hortensias. This 126-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Casino Vegas Tapachula - 3 min drive - 1.6 miles
  • Izapa Ruins - 3 min drive - 1.8 miles
  • Plaza Cristal Shopping Center - 3 min drive - 1.6 miles
  • Bicentennial Park - 5 min drive - 3.0 miles
  • Miguel Hidalgo Central Park - 6 min drive - 3.0 miles

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Toks - ‬9 min walk
  • ‪Nutrisa - ‬12 min walk
  • ‪Tacotorro - ‬6 min walk
  • ‪Sensei Restaurant - ‬12 min walk

About this property

One Tapachula

Eco-certified hotel with free breakfast and a 24-hour front desk
One Tapachula features free WiFi in public areas, coffee in a common area, and express check-in. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-out, laundry facilities, and a water dispenser.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Free local calls, hair dryers, and safes are also standard. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tapachula Hotel
One Tapachula Tapachula
One Tapachula Hotel Tapachula

Frequently asked questions

Are free cancellation options available at One Tapachula?

One Tapachula offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see near One Tapachula?

This hotel is located in Tapachula, a short 2-minute walk from Plaza Galerias and also 13 minutes on foot from Plaza Paseo Las Hortensias. You'll also find Plaza Cristal Shopping Center and Bicentennial Park within a short drive.

Is parking available on site at One Tapachula?

Yes, self parking is offered for free at the hotel.

Does One Tapachula feature a casino at the property?

No, One Tapachula doesn't have a casino.

Will I find an indoor pool at One Tapachula?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at One Tapachula?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Does One Tapachula have a hot tub?

No, this hotel doesn't have a spa tub.

Does One Tapachula feature a restaurant that includes a breakfast menu?

Yes, One Tapachula serves free breakfast (local cuisine) each morning from its snack bar.

Will One Tapachula allow pets to stay free of charge?

No, pets aren't allowed at One Tapachula though service animals are welcome.

Does One Tapachula have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to One Tapachula?

The closest major airport to One Tapachula is Tapachula, Chiapas (TAP-Tapachula Intl.), which is 10.2 mi away (20 minutes by car).

Can I book a room with a balcony at One Tapachula?

No, there aren't any guestrooms with balconies at One Tapachula.

One Tapachula Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 214 out of 326 reviews
Rating 8 - Good. 76 out of 326 reviews
Rating 6 - Okay. 21 out of 326 reviews
Rating 4 - Poor. 5 out of 326 reviews
Rating 2 - Terrible. 10 out of 326 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Stayed 1 night in Mar 2025

10/10 Excellent

YILIAN

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this property
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Stayed 1 night in Jan 2025

10/10 Excellent

Werner

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Juan Carlos

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar seguro y serca de todo
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JAVIER, Guatemala

Parking and breakfast are verygood. It is good to know it has dinner service.
Stayed 1 night in Nov 2024

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good price for a really comfort and clean space to rest.
Stayed 2 nights in Oct 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would recommend!! I was looking for a safe and clean hotel and found One Tapachula. If you’re unsure of where to stay this is your option!! :)
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Stayed 1 night in Aug 2024

10/10 Excellent

Jackalia

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything and the lady that work at the front desk was very kind and helpful
Stayed 2 nights in Jul 2024

2/10 Terrible

Elizabeth

I never check in. The hotel dont have an elevator, no AC
Stayed 1 night in Mar 2024

10/10 Excellent

Maynor

Stayed 1 night in Dec 2023

6/10 Okay

Gabriela

Traveled with partner
Liked: Amenities
Small place pricy for the quality overall
Stayed 3 nights in Aug 2023

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tank’s
Stayed 2 nights in Sep 2023

2/10 Terrible

Shakhboz

Stayed 1 night in Sep 2023

8/10 Good

flor

Traveled with family
Liked: Cleanliness, staff & service
I don't like the breakfast
Stayed 2 nights in Sep 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent,good customer Service
Stayed 1 night in Aug 2023

8/10 Good

oybek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this property several times & I don’t have anything to complain about. I like the 24 hour security in the parking lot. The staff is very pleasant and the bed very comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Santiago Gonzalez, Apple Valley

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very nice hotel, I will stay there next time.
Stayed 1 night in Jun 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel; But Dangerous WiFi Requirement

It is a nice hotel with a good buffet breakfast. However, to sign up for Wi-Fi, you must give the hotel access to all of your contacts' information. Not good! Most hotels just have Wi-Fi and a password. Secondly, the bathrooms are tiny, not much they can do about it now; but they are uncomfortably small.
Stayed 1 night in May 2023

10/10 Excellent

Carlos

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 5 nights in Apr 2023

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