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Hotel Emerald

Property class: 2

Choose dates to view prices

Photo gallery for Hotel Emerald

A coastal beach scene with a swimming pool and beachgoers.
A balcony with a table and chairs overlooking a marina with boats and buildings.
A marina with multiple sailboats docked, calm water, and a backdrop of trees and buildings.
A bar with shelves of liquor bottles, a cash register, and bar stools.
A window with a bottle of wine and two glasses on the sill, overlooking a building with a white facade and a red roof.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
31 Challis Ave, Potts Point, NSW, 2011
  • Place, The Domain
    ‪12 min walk‬
  • Place, Royal Botanic Gardens
    ‪12 min walk‬
  • Place, Hyde Park
    ‪17 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Signature Double Room, Private Bathroom

A hotel room with a large bed, a bedside table, a mirror, and a window with blinds.

Signature Double Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Triple Room, Private Bathroom

A hotel room with two beds, a sofa, a flat-screen TV, a mirror, and framed pictures on the wall.

Executive Triple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room, Private Bathroom

A hotel room with two beds, a desk, a TV, and a window with blinds.

Superior Twin Room, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Single Room, Shared Bathroom

A hotel room with a bed, a desk, a chair, a mirror, and a TV.

Premium Single Room, Shared Bathroom

  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Sydney

Located in Potts Point, Hotel Emerald is within a mile (2 km) of popular sights such as Circular Quay and Hyde Park. This 22-room hotel welcomes guests with conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • The Domain - 12 min walk - 0.7 miles
  • Royal Botanic Gardens - 12 min walk - 0.7 miles
  • Art Gallery of New South Wales - 12 min walk - 0.7 miles
  • Hyde Park - 17 min walk - 0.9 miles
  • Martin Place - 3 min drive - 1.0 mile

Getting around

  • Exhibition Centre Station - 7 min drive
  • Kings Cross Station - 9 min walk
  • Sydney Airport (SYD) - 27 min drive

Restaurants

  • ‪Harry's Café de Wheels - ‬6 min walk
  • ‪Bistro Rex - ‬4 min walk
  • ‪PIÑA - ‬5 min walk
  • ‪The Butler - ‬6 min walk
  • ‪Café Maybach - ‬5 min walk

About this property

Hotel Emerald

Guests of Hotel Emerald enjoy features like free WiFi in public areas. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include electric kettles, hair dryers, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • 3 steps to reach entrance
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM—-5:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.
Property Registration Number 94610754384

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to do near Hotel Emerald?

This hotel is situated in Potts Point within a short 17-minute walk of Hyde Park and also 19 minutes on foot from Martin Place. You'll also find Circular Quay and Sydney Opera House within a short drive.

How much does it cost to stay at Hotel Emerald?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Emerald on Nov 1, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Emerald include a casino at the property?

No, Hotel Emerald doesn't have a casino.

Will I find an indoor pool at Hotel Emerald?

No, there is no indoor pool at this hotel.

Does Hotel Emerald have a restaurant with a breakfast menu?

No, Hotel Emerald doesn't have a restaurant that serves breakfast.

Will Hotel Emerald allow pets to stay free of charge?

No, pets aren't allowed at Hotel Emerald.

How close is the airport from Hotel Emerald?

The closest major airport to Hotel Emerald is Sydney Airport (SYD), which is 10.3 mi away (27 minutes by car). Another top airport is Western Sydney Intl. Airport (WSI), which is around 29 mi away.

Hotel Emerald Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 33 reviews
Rating 8 - Good. 12 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
booked last minute and affordable, the room was surprisingly clean, nice shower and great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staffs and everything cleaned!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Location is perfect. However, room is quite small and there is no elevator so not suitable if you travel with a baby.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, comfortable beds, awesome shower, and walking distance to bus, coffee, bakery. Will come back.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not knowing there were 2 flights of stairs was a bit of a shock.location was very good.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nice, close to everything. U can walk to cbd, 40mins.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique aesthetic. Very beautiful and lovely area. No Elevator,
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff were friendly at check in, the price of the room was on budget for what we needed. Close to the train station to get to Circular Quay for VIVID. Thank you. I would consider using this property again and would also recommend to family and friends looking for a city getaway.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Emerald is a conveniently located property on a quiet street The property is small ...but functional The lady at the desk was extremely helpful There are no real amenities other than the room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in during their normal published office hours, but there was nobody onsite. It was a public holiday in Sydney, so perhaps that was why. I had to ring the emergency number to get the key code, but they answered quickly and i was inside within 5 minutes. Property was great, nice and clean, spacious and comfortable. It can be a little noisy if you are at the front of the property becuase there is a restaurant/cafe downstairs, but is generally fine if the window is closed. Overall very happy with this place as its in an interesting neighbourhood with lots of nice restaurants in the area.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Overall not a bad experience but could have been better. Location is great. Bathrooms are shared but mostly clean. Single room (#15) is very tiny and dark but does the job if you only need a place to sleep. Very close to the bathroom though so it can be annoying at times when people slam the door, the exhausting fan constantly going is not very pleasant either. Two other issues: I left the sign to have the room cleared 2 days in a row and no one showed up. I was in the office all day so couldn’t catch staffed hours. And there were baby cockroaches in the room eventually. I befriended one of them, her name was Sally. But then she became to comfortable and got too close to the bed so I had to get rid of her. Sorry Sally.
Stayed 11 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy. Small bathrooms. Only supplied a small hand soap and hair products. no body wash or shower caps. Also no hand towel so had to use a flannel instead. No milk for the coffee. Asked for a wine glass but they only have tumblers. Too noisy outside to open the windows. Recommend ear plugs for sleeping. No lift. Small stairs, dont book if you have lots of luggage or large suitcases. Great location. Use the train instead of the bus if possible. Buses are less reliable. Lots of eateries and bars within walking distance. Overall a nice little place to stay and you can store your luggage if you arrive early or have a late departure
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a short stay. The location is very convenient with lots of cafes and restaurants around.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

2/10 Terrible

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stayed 2 nights in Apr 2026