Park Hyatt Suzhou

4.5 star property
Luxury Suzhou hotel connected to a shopping center, a quick walk to Jinji Lake

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Photo gallery for Park Hyatt Suzhou

Lunch and dinner served, international cuisine
Serves dinner and brunch
Minibar, in-room safe, individually decorated, desk
Exterior
2 Twin Skywheel View | Minibar, in-room safe, individually decorated, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Gym

Explore the area

Map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
  • Jinji Lake
    ‪7 min walk‬
  • Suzhou International Expo Center
    ‪2 min drive‬
  • Gate to the East
    ‪6 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪38 min drive‬

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Room options

Park Lakeview Suite

  • 1001 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

2 Twin Skywheel View

  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds

Park Lakeview Terrace Suite

  • 1001 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

1 King Lake View

  • 538 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

1 King Skywheel View

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

2 Twin City View

  • 624 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Park Terrace Suite

  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed

2 Twin Garden View

  • 538 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Park Executive Lakeview Terrace Suite

  • 1356 sq ft
  • Sleeps 4
  • 1 King Bed

2 Twin Deluxe

  • 721 sq ft
  • Sleeps 4
  • 2 Twin Beds

1 King City View

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

1 King Garden View

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

1 King Deluxe

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Suzhou

Located in Suzhou Industrial Park within a short stroll of Jinji Lake, Park Hyatt Suzhou is within a 10-minute drive Gate to the East. This 4.5-star hotel welcomes guests with 178 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Suzhou, and a short drive from Suzhou Ferris Wheel and Suzhou International Expo Center.

What's nearby

  • Jinji Lake - 7 min walk - 0.4 miles
  • Suzhou International Expo Center - 2 min drive - 1.0 mile
  • Suzhou Culture and Arts Center - 2 min drive - 1.2 miles
  • Gate to the East - 6 min drive - 3.9 miles
  • Humble Administrator's Garden - 10 min drive - 7.1 miles

Getting around

  • Xinghu Jie Station - 16 min walk
  • Suzhou Railway Station - 24 min drive
  • Wuxi (WUX-Shuofang) - 59 min drive

Restaurants

  • ‪肯德基 - ‬8 min walk
  • ‪江边城外烤全鱼 - ‬10 min walk
  • ‪新梅华四季厨房 - ‬5 min walk
  • ‪建屋国际酒店西餐厅 - ‬5 min walk
  • ‪新梅华.四季厨房 - ‬5 min walk

About this property

Park Hyatt Suzhou

Luxury Suzhou hotel connected to a shopping center, a quick walk to Jinji Lake
Park Hyatt Suzhou features a full-service spa, an indoor pool, and a gym. There's limited parking, and an airport shuttle (available 24 hours) for CNY 1300 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and a business center.
Guests can expect free WiFi and 65-inch LED TVs with satellite channels. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. MP3 docks, minibars, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 188 to 188 for adults and CNY 94 to 188 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Apartment 208
  • Living Room
  • Xizhou Hall

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Frequently asked questions

Is free cancellation available at Park Hyatt Suzhou?

Park Hyatt Suzhou provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What can I see near Park Hyatt Suzhou?

This hotel is situated in Suzhou Industrial Park within a short 10-minute walk of Jinji Lake and also 12 minutes on foot from Suzhou Ferris Wheel. You'll also find Suzhou Culture and Arts Center and Suzhou Center within a short drive.

Is parking available on site at Park Hyatt Suzhou?

Yes, though parking is limited.

Is a spa located at Park Hyatt Suzhou?

There is a full-service spa available for guests to enjoy and services include couples treatments and body treatments.

Does Park Hyatt Suzhou feature a casino?

No, Park Hyatt Suzhou doesn't have a casino.

Will I find an indoor pool at Park Hyatt Suzhou?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

Is Park Hyatt Suzhou a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Park Hyatt Suzhou have a hot tub?

No, but this hotel does have a steam room.

Does Park Hyatt Suzhou feature a restaurant that includes a breakfast menu?

Yes, Park Hyatt Suzhou serves buffet breakfast for a surcharge each morning at Living Room.

Will Park Hyatt Suzhou allow pets to stay for free?

No, pets aren't allowed at Park Hyatt Suzhou.

Are there connecting rooms at Park Hyatt Suzhou?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Park Hyatt Suzhou?

The closest major airport to Park Hyatt Suzhou is Wuxi (WUX-Shuofang), which is 29.9 mi away (59 minutes by car).

Can I book a room with a balcony at Park Hyatt Suzhou?

No, there aren't any guestrooms with balconies at Park Hyatt Suzhou.

Park Hyatt Suzhou Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Wei

Traveled with family
Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024

10/10 Excellent

Meihua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

COREY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JWan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like the gardening a lot... remind me of the Park Hyatt Kyoto
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Service level needs Training

Stayed 1 night in Nov 2023